Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $319.99

Customer reviews

Rating 3.5 out of 5 stars with 37 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Durability

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good after one month screen not working not recommended

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad mini4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting it going to be perfect like this. It like a brand new. It fast easy to set up I want to buy two more this week. It worth the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy pre owned electronics

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pre owned iPad and after a few days the screen started to look dark and it would freeze a lot. Was not running smoothly. I returned it and bought a brand new one instead. Always buy new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good condition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad looks fine with just a few scratches on the back. It immediately updated to the latest iOS which pleased me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Preowned but still good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit leary of purchasing a preowned product at first, however, I have checked all that I can on this ipad and it seems to be a good fit. I've owned for nearly two months now and no issues to date.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many refurbished Apple products with no problems. This purchase was an exception. After turning it on it began to have problems. It was difficult to turn on, did not hold a charge (down from 70% to 30% overnight), and was unstable, shutting down apps in the middle of a project. I returned it. The return was hassle-free and the clerk was most pleasant about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good pre-owned IPad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few small scratches no problem performed good have no issue with it, plus it was for my little one she’s happy I’m happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give no stars I would. I dont know who checks these devices before selling but they need to be fired and the workers at best buy. I ordered as a gift and when it was finally opened for use, it did not charge up. Took back to best buy for an exchange and they told me that I couldnt and that i had only a couple days to bring it back. How can i bring something back so quick that was a gift. So now im in a lost of money and ipad that doesn’t turn on because you can charge it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was a good fit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was just as described. No complaints for this item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy preowned or refurbished

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase at your own risk. If I could give it a zero I would. I bought these two ipad mini 4 tablets for my twin daughters birthday presents. I bought them a month and a half in advance. Wish I set them up and used them a little to see how they worked. They wont hold a charge and now I cant return them. I purchased $300 paper weights for my daughters. Best Buy does not guarantee their work or give any kind of warranty or device insurance on refurbished/preowned devices. Now they have useless tablets that I cant afford to fix or replace.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for beginners.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for grandson, to play games on. It’s a good size, for young kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ipad it's been working really efficiently even tho it's an open box device, but nevertheless cause it feels like brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good my daughter love it and always have it in her hands thanks for everything bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a good price for a pre-owned device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad mini

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Bought this for my 10yr old. Not bad for the price. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old iPad died on me and I put off getting a replacement for about a year. I wanted something a little smaller that can go between my purse and a carryons for travel. It’s also a good size for reading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tablet!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and everything! I just bought the wrong one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not work. Would not transfer data. Unfortunately had a lot of hiccups. I had to return it and bout a new one like I originally thought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I have an Apple iPad 2, upgraded Apple mini 4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Apple mini iPad 4. Are use it to fly my drone that I bought from Best Buy DJI Mavic mini. It works great and the price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-Owned - Apple iPad Mini (4th Generation) (2015

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with and I like that It’s the right size for traveling.

    I would recommend this to a friend
Sponsored