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Customer Ratings & Reviews

Your price for this item is $124.99

Customer reviews

Rating 3.4 out of 5 stars with 138 reviews

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61%
would recommend
to a friend

Customers are saying

Customers praise the good condition and affordable price of the Pre-Owned iPhone 6S 32GB (Unlocked). However, they express concerns about the battery life, with some reporting that it drains quickly. There are also a few complaints about missing accessories, such as earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 138 reviews
  • Rated 2 out of 5 stars

    Bad battery and a scratched screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone had visible scratches on part of the screen and the battery is at 80% normal capacity and reports as being at 1% charge for almost the entire day. Basically, scratched screen and a bad battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gift

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for a birthday present, my grand daughter loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little scratches on back panel, but over all satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in good condition Only thing battery dies quick

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was a little more scratched than I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a reliable predictable phone that gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t hear when making phone calls and it died several times. Don’t waste your money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just the phone i need.the price is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I exchanged the phone for an Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Clerk more than I can say helped us with a new Apple phone. Her obvious intention was to help us make the right choice. She deserves more than 5 stars as I cannot say more than enough about her. She helped us in a very pleasant, efficient and personable manner. Thanks Best Buy once again. V Lepell

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased items and had to return it because the sales associate that sold me product sold me the wrong item 3 different times in Dover DE location. I’m honestly afraid to purchase anything else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I love it. This is the only iPhone that I’ve purchased twice!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A gift gone wrong...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my nephew’s 10th birthday. Upon his first use it was evident that the port was bad. Unfortunately, it wasn’t received until May 10th which makes exchanging/returning “complicated.”

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No service, no SIM card messages

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does not hold a charge, it is constantly telling me I have no service, or no SIM card, it drops calls while I am talking, It won’t send messages, all of the time. Overall not a good purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Iphone6S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not working fine. It is taking 5 HRS to come to full battery and I am not able to use the phone for even 1 HR

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No star coz it’s easy to get low batteryand I can’t recommend of that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I-Phone 6had battery problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I phone 6 was delivered very fast. I really like the I-6. The phone battery though degraded very quickly the first week. Checked the battery health on settings and it said it is significantly degraded. Called corporate and told me to take to local Best Buy to repair and has a 90 day warranty. Unfortunately, the local Best Buy in Indianapolis said they would not repair. They would only give me a store credit if I would turn it in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery fully charged died in 30 minutes didn't even have the phone for 3 days yet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says no service on daily basis! bad Battery life!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for newer used phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came when promised. Only thing missing was a SIM card. It was easy to activate and is working well. Great value for a newer used phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the phone is somewhat old I was able to upgrade IOS to 13.1.2. The Oscars permits me to do a lot of things I could not do on my previous phone.

    I would recommend this to a friend