Customer Ratings & Reviews

Phone had visible scratches on part of the screen and the battery is at 80% normal capacity and reports as being at 1% charge for almost the entire day. Basically, scratched screen and a bad battery.

Great gift for a birthday present, my grand daughter loves it.

a little scratches on back panel, but over all satisfied

It’s in good condition Only thing battery dies quick

Screen was a little more scratched than I expected

It is a reliable predictable phone that gets the job done.

Couldn’t hear when making phone calls and it died several times. Don’t waste your money

It’s just the phone i need.the price is very good.

The Clerk more than I can say helped us with a new Apple phone. Her obvious intention was to help us make the right choice. She deserves more than 5 stars as I cannot say more than enough about her. She helped us in a very pleasant, efficient and personable manner. Thanks Best Buy once again. V Lepell

I’ve purchased items and had to return it because the sales associate that sold me product sold me the wrong item 3 different times in Dover DE location. I’m honestly afraid to purchase anything else.

Great phone I love it. This is the only iPhone that I’ve purchased twice!

I purchased this for my nephew’s 10th birthday. Upon his first use it was evident that the port was bad. Unfortunately, it wasn’t received until May 10th which makes exchanging/returning “complicated.”

This phone does not hold a charge, it is constantly telling me I have no service, or no SIM card, it drops calls while I am talking, It won’t send messages, all of the time. Overall not a good purchase.

Battery is not working fine. It is taking 5 HRS to come to full battery and I am not able to use the phone for even 1 HR

No star coz it’s easy to get low batteryand I can’t recommend of that

The I phone 6 was delivered very fast. I really like the I-6. The phone battery though degraded very quickly the first week. Checked the battery health on settings and it said it is significantly degraded. Called corporate and told me to take to local Best Buy to repair and has a 90 day warranty. Unfortunately, the local Best Buy in Indianapolis said they would not repair. They would only give me a store credit if I would turn it in.

Battery fully charged died in 30 minutes didn't even have the phone for 3 days yet

Says no service on daily basis! bad Battery life!!

Phone came when promised. Only thing missing was a SIM card. It was easy to activate and is working well. Great value for a newer used phone.

Though the phone is somewhat old I was able to upgrade IOS to 13.1.2. The Oscars permits me to do a lot of things I could not do on my previous phone.