Customer Ratings & Reviews

I purchased the refurbished phone to save $$; phone came in nice package, unfortunately I opened the box after the return window was closed and when I tried to setup the phone, it asked for passcode, I didn’t know which passcode it is asking; I tired my existing phone passcode and iPhone went unavailable, now it shows message on screen “phone unavailable”; tried to get help from Geek Squad, they said they can’t fix it; tried to get help from store; they rudely told me that “we can’t do anything now”; my money went on toss, this was a ridiculous experience with Best Buy.

Was a little smaller than I expected but it was worth the price.

We all know what pre-own means it will so a few signs of use other then that phone works so far.

Needed a newer phone for hubby that basically is used as a phone and some web usage.

Delivered product in condition as described on website. No visual damage and 90% battery life.

Better option then going through Verizon for their overpriced phones

Great price good value. I had no issues using this phone for my carrier

its good for people that want a simple phone and nothing else

Excellent service Helped answer my questions about cell phones

Very well packaged Performs well as backup phone for the kids

Average at best. Price abit high. Old phone is what it is

Was very leary about buying pre-owned, but this phone works great, just like new:)

Received early and is just as described. Easy to activate.

I like it..mostly cause it's a nice red. No problem with usage..typical iphone

Needed a bday present for my nephew. This was a great price. Hopefully when I receive it, it’s good quality.

Arrived in a timely manner, product as expected. No issues with setup or function.

Very knowledgeable staff! New exactly what I needed. Way to go Best Buy!!

It's a good phone for it To be refurbished and my son loves it

good phone my aunty likes it, she is making the most use

Still trying to put my number in it….one week now and waiting