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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.2 out of 5 stars with 144 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 144 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bad used and refurbished phone elsewhere this exceeded my expectations and beyond! This phone looks and acts as if it’s BRAND NEW! I highly recommend. As far as I can see there’s no scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Preowned IPhone SE2020 128 GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really pleased with this new phone. Actually preowned but came in excellent condition. For a bit more we bought the 128GB which is well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Small size

    Rated 5 out of 5 stars

    Iphone SE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter and she loves it, this is her favorite phone for one reason or another! She has not wanted to upgrade it! The red coloring is flawless! It's small and easy to handle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice apple phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, like news. It processes very fast and look like new phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dirty, Thrown in a Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks okay. There are a lot of scratches around the bezel of the camera. Frankly, i'm disappointed about the amount of crud that is built up in the speaker, and kind of expected it to be cleaned before it was sent. Also, it seems like it was just thrown in the box without any care and sent in a bag with no padding.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for cheap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for your buck. A little expensive compared to other sellers but you get the benefits of buying from Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk bought for a Christmas present, phone quit working jan 25. Turned off and never came back on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup, Good condition
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone in great condition and easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is exactly what I was expecting and what I needed. Setup was easy and even getting it assigned to my old phone plan was easy as well. Phone was in immaculate condition, the battery does go fast but I think that is an issue with this model of phone. I am satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not So Great Iphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok, but my son has had some issues with the haptics and battery life is not great. Its an upgrade from his iphone 7, but will probable have to upgrade him within a year or so.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Works as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to use as an "emergency backup" video camera, and it's working as advertised. Good quality video, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good option for my kid.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just did not want to spend a lot of money in a new phone, as long as my kid is in middle school where he is not allowed to use a phone and at home, strong wi-fi is available. This pre-owned handset arrived in perfect working conditions and as it runs using the latest iOS, all features of newer phones are available. As it is unblocked, was easy to activate under our family plan.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 4 out of 5 stars

    Great for a small kid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, of course it came with some minor scuffs and scratches but nothing major. Works for what its needed and specially for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone, Great Deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this phone, Touch ID, Awesome buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    used iPhone SE(2020)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the appearance of the product is good: no scratch, nice color. but a little bit disappointed about the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Looks new

    Rated 5 out of 5 stars

    Iphone SE 2020 126gb the best purchase on phones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice. It was preowned but to me it looks and feels just brand new! Everything works as I expected. Totally satisfied. Even the battery that it's supposed to last for at least 5 hours, but to be honest I'm not a gamer. I use it for business and it's totally what I want. I set it up in a way the battery last more than 10 hours. No problems with me.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition, Price

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great and was affordable... aside from packaging, I never would have known it was preowned. Very good value!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but for battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these phones and exactly like the other review the phone is great but the battery is not so much the phone dies fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in great condition and runs great only issue is the battery life is not the best it dies super fast

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never know this iPhone was previously owned. Good price, looks great, and works perfectly (so far). Arrived fairly quickly. Came with a charger cord and plug, but they weren't Apple, which kind of surprised me, though they seem to work okay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being used, this phone arrived in excellent condition. There were very little signs of wear. It seems that Best Buy takes previous ownership into serious consideration when purchasing/reselling refurbished products. I highly recommend refurbished from here if you’re looking for a new phone without the brand new price tag.

    I would recommend this to a friend