The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
Rated 5 out of 5 stars
I like my new iphone!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It arrived so fast, and the cell phone arrived in the best conditions!
This reviewer received promo considerations or sweepstakes entry for writing a review.
It looked amazing and everything looked good when I opened it but then when I saw that the phone battery was low I plugged it in and it said it had liquid detection. Pretty disappointed since everything else worked great. Sometimes it will give me that message and sometimes it won’t.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone iscworking perfectly as i expected it to function and i am comfortable using it. It's light in weight, picture quality is good, screen quality is good as well, memory is enough to capture moments of time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m rating this fairly because the phone looks good after being refurbished, but there were too many scratches on the exterior. I knew I was purchasing a refurbished phone, but I wasn’t expecting so many scratches on the body. Aside from that, the phone is working fine.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a handsome looking phone. It's got all the features that make this purchase an investment. To be honest, for me it was too much phone. I needed something simple.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never buy refurbished phone! When I receive it looked great outside, but when I started to set it up, the touch screen was not responding (difficult to switch numbers to letters0, and it was making strange sound. I immediately initiated returned process and shipped it back the very next morning by FedEx. The seller received this IPhone on October 20, 2025, but hasn't issued refund as of today, October 27, 2025, in contradictory to written promise to do it in 2 to 5 business days. The bottom line, buy Apple products only new and directly from Apple.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When going to get the phone activated the camera did not work at all and Best Buy would not only take the return they wouldn’t ship it back to the seller. The seller is almost impossible to reach and they finally emailed me back and when i asked a question they still haven’t responded back. And after complaining to Best Buy customer service i finally got a phone number for Wireless Source but they won’t answer the phone. Terrible customer service and product from both Best Buy and Wireless Source. Extremely disappointed in this product and the service.