Customer Ratings & Reviews

The phone looks like new on the outside. I had a shop check the battery and they said it's good for only about 6 more months (having lost about 15% of its capacity). I didn't expect a miracle unit, but "refurbishing" probably should include battery replacement.

Phone works just fine, great condition. Happy with my purchase.

Had a small chip on the side, but for the most part was an excellent condition I bought it for my son‘s birthday and he couldn’t even tell the difference between a new and used one so definitely a good product

Good size and works well (much faster than my old 8). Cute color too!

The phone was even better than expected, looked brand new out of the box. Worked as described with no issues. They packed it with extra care and protection. Would buy again dor sure.

Dissatisfied. Billed as “excellent” condition but found there were at least three chips in the exterior body of the phone. “Fair” at best. The phone itself is great, just feel bamboozled by Best Buy and will not buy phones from them anymore. For the record I didn’t want to rate battery life, camera, or display quality but was unable to submit with putting something so I copied the overall rating.

Phone works perfectly! Great price! Kid is happy! Checks all the boxes

Nice and good but unfortunately I can’t take it because I bought for gift it’s canceled that’s why I return hopefully next time I bought again

Phone works great. Bought it for a really good price. I would defiantly buy again.

Bought for my Mom. Looked like new when received. Battery health is 89% Has used for 1 month and everything is good so far.

It's a handsome looking phone. It's got all the features that make this purchase an investment. To be honest, for me it was too much phone. I needed something simple.

I bought a refurbished phone and it works like a brand new phone

The phone is very good like a brand new Best Buy is the best I love to and preferred Best Buy

Very nice and very good performance,glad i had it for my sister

Nice introduction phone for my 11 year old. The only problem a minor nic

Bought for my Dad. Battery % was 80%, but ater 1 month, it quickly went to 76%

Excellent phone, about 3 invisible scratches and I highly recommend this seller!

I love my phone so much it was worth the price Thank you

Good condition, battery 90%, no scratches and looks like new.

It was an amazing purchase phone in great condition couldn’t ask for more!!