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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2296 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, peace of mind, warranty, noise cancellation, insurance, price, replacement, Apple care, and reliability of the AppleCare+ for AirPods Pro - 2 Year Plan. They feel secure knowing that their AirPods Pro are protected and appreciate the peace of mind it brings. Customers also value the warranty and insurance coverage, as well as the reasonable price and easy replacement process. Overall, customers are satisfied with the AppleCare+ plan and find it to be a worthwhile investment for their AirPods Pro.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,296 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Airpod

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This always great to have just in case something happens to your AirPod. If you lose one AirPod, it can be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO glad I got the protection plan!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With as many times as I’ve dropped my previous AirPods (or let them slip out of my pocket), I knew I’d be needing some coverage in case I damaged my new AirPods Pro. What I didn’t anticipate is that I would accidentally leave them in my pants pocket and send them through the washing machine! Luckily, my Apple Care covered the damage and the Apple Store gave me a replacement set of AirPods Pro and a replacement charging case for just $30!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Applecare+ Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare+ gives me the protection I need for my Apple AirPod pros. Knowing that I don’t have to buy a new expensive pair if anything happens to them is reassuring.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 3 out of 5 stars

    Apple Care

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had AppleCare coverage for my various Apple devices over the past few years, and it has provided peace of mind and valuable support. Here’s a detailed review based on my experience with AppleCare: **Pros:** 1. **Comprehensive Coverage**: AppleCare extends the warranty and provides additional coverage for accidental damage, which is reassuring. Knowing that my devices are protected against unforeseen incidents is a significant benefit. 2. **Expert Technical Support**: The access to 24/7 expert technical support is one of the standout features. Whether I've had issues with software, hardware, or general device usage, the Apple Support team has been knowledgeable and helpful every time I've needed assistance. 3. **Ease of Claims**: The process of filing a claim and getting service has been straightforward. AppleCare support representatives have been efficient in addressing my concerns, and repairs or replacements have been handled quickly. 4. **Global Repair Coverage**: Since I travel frequently, having global repair coverage is incredibly convenient. I’ve been able to get support and repairs in different countries without any issues. 5. **Value for Money**: For the peace of mind and additional protection it offers, AppleCare provides good value. The cost of a repair or replacement outside of warranty can be high, so having AppleCare has saved me money in the long run. **Cons:** 1. **Additional Cost**: AppleCare is an additional expense on top of the already high cost of Apple products. While it offers great value, it might be a consideration for those on a tight budget. 2. **Limited Number of Accidental Damage Incidents**: AppleCare covers accidental damage, but there is a limit to the number of incidents covered. After that, additional charges apply, which can add up if you’re prone to accidents. 3. **Coverage Exclusions**: Some types of damage or issues may not be covered, such as cosmetic damage or problems arising from unauthorized modifications. It’s important to read the terms and conditions carefully to understand what is and isn’t covered. 4. **Geographical Limitations**: While global repair coverage is a great feature, not all regions may have authorized service providers. This can be a limitation if you are in a remote area. Overall, AppleCare has been a valuable investment for protecting my Apple devices. The comprehensive coverage, excellent technical support, and ease of use make it worth the additional cost. Despite a few limitations, the peace of mind and financial protection it offers have made my experience with Apple products even better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare a Must

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a must on all Apple products. I have successfully gotten broken AirPods replaced on two prior occasions. It just makes sense!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare+ is great insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase AppleCare with all of my Apple Products. Apple provides excellent customer service with any Warranty work and they have also replaced some items in the past without any issues. I think AppleCare+ is worth the little extra money to protect any Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for Apple products. Too much money spent to not ensure your product will be taken care of if something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my EARS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best app for music hands down. Lets you listen to over a million songs by different artists and singers

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects very well against anything that tries to destroy your technology. It’s honestly worth it to have ease of mind

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple care insurance. I have to make sure my product is taking care of.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Invaluable insurance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not had to use the apple care for the AirPods yet, but I wouldn’t be without this insurance for any of my apple products. I had to use it for my Apple Watch, and it was replaced within days.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Apple Air Pods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them because of the noise canceling abilities and I can work out in them without worrying about them falling out thanks to the gummy support for the ear. I recommend them if you like apple products if not that’s cool. I did have the second generation air pods that didn’t have the gummy support those fell out more times I lost count and after having them for only about less then six months the right ear bud just stopped working all together so this is a huge upgrade for me. I hope this helps someone in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Air Pods Pro 2 Work Fine for Most part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple air pod Pro 2 sound great and the noise and transparency mode are the best. The volume adjustment control is touchy however and the air pods occasionally fall out of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Lost

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care offers peace of mind, especially considering the small size of the device, which makes it prone to dropping and being lost or damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Warranty

    Rated 5 out of 5 stars

    Apple Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super warranty and what it covers The insurance I recommend you purchase it

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    A Must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty for electronics and has come in very handy on a number of occasions. An example is just having my i-Phone replaced because of the shattered glass on the back of the phone. I would always recommend buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal .. $29.99 for 2years. Just in case something goes wrong with your AirPods, warranty is great to have especially if it’s a dud and doesn’t charge or one side of sound doesn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it but hopefully it's everything they say it is. Lose one get them replaced, break get them replaced. Can't beat that for $29

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pair of earbuds I’ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best sounds earbuds I’ve owned, I bought my daughter a pair because she loved mine so much . Battery is pretty good not great , but the sound quality is top notch . The noise cancellation is scary of how quiet it gets . They steup to your iPhone in a minute . I can’t say how much I love these I wear them to the gym, while driving . Also while making phone calls they’re crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Peace of mind

    Rated 5 out of 5 stars

    Great insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance just in case I love the AirPod pros and want the peace of mind to have insurance

    I would recommend this to a friend
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