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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 551 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and insurance that AppleCare+ offers. They feel it is a must-have, especially for kids and those who are clumsy. Customers also appreciate the warranty and replacement options that come with the plan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 551 reviews
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always a pleasure to have the apple care as they always there for any questions you have and able to solve any problem with e great attitude.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Apple IPad protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the protection if anything were to happen. The price you cant beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying and works great with my tutoring app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome support system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CSRs are very helpful, professional and thorough. Navigating the call-in process is relatively easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Phenomenal Customed Service!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kendall from the Geek Squad in Bloomingdale, IL helped me get my iPad repaired with the apple care warranty. He was professional, courteous, and very knowledgeable! Thank God I got the warranty!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Get itttt!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!!!! My son dropped the tablet in the case and screen still cracked. No long explanations they exchanged it quickly and thanked me for my business. I had soo much anxiety about buying a 3yr old such an expensive gift but this apple care takes the stress out of it. Get it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used Apple care so can’t review it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to submit a claim to use apple care but it gives me peace of mind knowing if my items break they can be fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute wonderful experience! I was met at the door and greeted, then directed to the exact person I needed to see. My purchase was effortless and complete in a few minutes. Unbelievable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love AppleCare. It has came in so handy having three kids and they constantly are losing stuff lol easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should you get AppleCare? YES!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped and broke my previous ipad and had the applecare plan. It was replaced, no questions asked, which saved me from having to purchase a new one in less than 2 years. It’s a necessary evil to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Price

    Rated 5 out of 5 stars

    Good coverage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for your devices. Price is reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Accident

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for iPad great to know I’m covered in case of accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, low price , will recommend it always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great get out of jail free card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple care It is similar to a plan I have with DJI (drones) and it is great - trashed the screen , paid $85 and they moved everything to another device and hour later I was on the move

    I would recommend this to a friend
  • Cons mentioned:
    Clumsy, Damage

    Rated 5 out of 5 stars

    Protection is Key.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have clumsy kids and anybody who is damage prone, get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you own a apple this is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids I would definitely buy this protection plan. It has saved me thousands of dollars on other apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had three of these devices, one for my oldest son one for my wife, one for me, and one for my youngest son and they are the absolute best products you can get there efficient and get the job done with any task. Parrot with the wireless keyboard and a personal laptop at your disposal with a touchscreen. The way this product works with all other Apple devices is efficient and effortless. I would highly recommend to anybody and everybody also pairing it with an Apple Pencil gives you even more creativity whether for school or enjoyment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan.recently bought my daughter an ipad she broke it a couple days later called to set up an appointment to get it fixed and thank god i had this insurance because i only had to pay $49 to het the ipad fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Never pass up the Care Plan!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welll, lets just say, for all the unexpected, in today's world, you better expect it!! Would not go without my Apple care plan, and really, you shouldn't either!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have around toddlers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Apple Care for iPad if you have kids! It's come in handy in the past and I've always had great experiences filing claims. Now the Geek Squad is an authorized dealer with Apple, it's super easy now to get my Apple products fixed.

    I would recommend this to a friend
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