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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers highly value the protection, insurance, and peace of mind that AppleCare+ offers for their expensive iPhones. The monthly payment option is seen as a positive aspect, making it easier to manage the cost. However, some customers find it expensive, and there have been concerns about the fragility of the phones despite having AppleCare+. Additionally, there have been a few instances of cracked screens, highlighting the need for careful handling of the devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,279 reviews
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is great for when something unexpected happens. What I don’t like is bestbuy never contacted me and told me my payments weren’t going through.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is soooo needed. When you have a 16 year old teenager, it is cheaper to pay for AppleCare versus having to pay for a new phone :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GOOD PLAN TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use Applecare yet but it is always good in case you need it. Not much more I can say about it. I hope I never have to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    If you break it, they'll fix it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good deal comparing too other phone providers. You can add lost and/or stolen insurance for 5 more dollars or you can just get it for repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your Apple product in the happen chance that it is broken or quits working properly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best and a must have!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a must have with any of their products. They are different prices to choose from to meet your needs. A HAPPY customer for life!!:-)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    There when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a great investment. Having two almost adult girls, they tend to do whatever with their phones which usually means they end up cracked or lost. Apple care has saved me more than once

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should def get this if you just got a new iPhone so you don’t have to pay full price for a new one especially if you get the newest iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a great investment for iPhone protection. This is definitely needed for back up with an issues that arise with iphone11.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought an iPhone 8 Plus with 256 GB of memory. I have always worried about breaking my phones and since they were under contract being stuck with a big bill to fix them. With this warranty I can relax knowing If something happens I will be able to afford getting it fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not have to use this yet but I am grateful to have some extended warranty an extra protection just in case I need it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice Best Buy offers this now and I can go to certain Best Buy stores to repair or replace my phone since the nearest Apple store is an hour away. Good price and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Best Buy offers this now as well! Have never had to use my insurance for a phone, but hope that this would take care of most out of pocket expenses, should one ever occur!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Best Buy geek squad insurance for pease of mind it actually covers more than apple. Can replace phone from accidental damage including water damage and drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care prolongs the value of your device and easy to use highly necessary for any new apple buyers

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very affordable way to have a peace of mind that if something happens to your phone you can have it fixed without costing a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care makes purchasing a new IPhone more relaxed. Knowing that if something happens to your new phone then Apple care has your back!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy’s apple care protection plan. When ever there’s and issue it’s taken care of. Haven’t had to spend anything extra

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the way to go always! It gives you such peace of mind and I’ve never had an issue making a claim

    I would recommend this to a friend
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