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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 483 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and insurance aspects of AppleCare+. They appreciate the extended warranty coverage and the security it provides against potential damages or technical issues. The price is also considered reasonable for the value it offers. Some customers also find the product helpful and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 483 reviews
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Clumsy

    Rated 5 out of 5 stars

    Apple care is a need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am such a clumsy person. I’m a college student so I bring my laptop everywhere so I was super scared that it might get damaged. With AppleCare I am way less stressed about that happening and I can actually enjoy my time using the product without having to worry about overall damage. I think the price is super fair you can break your laptop and it could be 500+ dollars. with AppleCare, I don’t really have to worry about that price. highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Unbeatable Protection - AppleCare+ for M2 MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying my M2 MacBook Air, the next logical step was to get AppleCare+ for it, and boy, am I glad I did. The extended warranty and protection plan provided by AppleCare+ is exceptional, offering coverage that goes above and beyond the standard warranty. Purchasing AppleCare+ extends the warranty coverage from one year to three years. It also gives you up to two incidents of accidental damage protection every 12 months (each subject to a service fee). The MacBook Air represents a significant investment, and knowing that even accidental damage is covered brings an unparalleled peace of mind. What I love most about AppleCare+ is the quality of customer service it provides. I have 24/7 access to Apple's experts who've helped me with everything from software glitches to general troubleshooting queries. The advisors are prompt, friendly, and most importantly, very knowledgeable. One thing that sets AppleCare+ apart is the global repair coverage. Being a frequent traveler, I find this aspect particularly valuable. Having access to Apple-certified repairs all over the world is reassuring, to say the least. A pleasant surprise is the inclusion of coverage for an Apple-branded display purchased with your MacBook, making AppleCare+ an even more comprehensive protection plan. On the other hand, potential buyers should remember that AppleCare+ is not a license to be careless. Service fees for accidental damages, while lower than out-of-warranty costs, can still add up. Therefore, while the plan covers accidents, it's always wise to take good care of your device. In conclusion, I believe AppleCare+ is a worthwhile investment for anyone purchasing the M2 MacBook Air. The extended warranty, accidental damage coverage, and excellent customer service ensure your device is protected and functioning at its best. Given the cost of the device, having this safety net is well worth the additional price.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Best warranty ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying any type of warranties that you can when you get any type of product highly recommend the Apple warranty use when you get any Apple product made it so easy for me to send it off when it needed to repairs and got it back in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Computer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a reliable protection plan for your Apple computer is essential to ensure that you can address any issues or problems that may arise. The Apple computer protection plan, such as AppleCare+, offers a range of benefits that can support you in such situations. Firstly, the plan provides extended warranty coverage, which means that if my computer experiences any hardware issues within the coverage period, Apple will repair or replace the affected components. This can save you from unexpected repair costs and potentially lengthy downtime. Additionally, AppleCare+ includes coverage for accidental damage, which is particularly valuable for a busy professional like yourself. Accidents happen, and if your computer gets damaged due to drops, spills, or other unforeseen incidents, Apple can assist in repairing or replacing it at a reduced cost.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very handy. I recommend people to try it out even if you think your MacBook won’t go through any harm, try this!! I recently had an issue where I thought I had broken it in class and I was afraid of looking at it but then I remembered I purchased Apple Care!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Stop thinking about it and just buy it already!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep it short and to the point. Apple care plus for any Mac and iOS device are worth it if you ask me and heres why. Not only does it extend your warranty by another year or two (even more if you choose the monthly plan which you can use for up to 5 years) but it also adds accidental damage coverage. In other words if you happen to drop your Mac/iOS device and it breaks Apple will replace it without issue. That to me is huge and if you plan on keeping the device for 3 years or more why not go for it? Accidents happen manufacture defects happen as well, on top of that most of Apples devices are investments. Id much rather spend the extra $99.00 - $300.00 knowing that if something happens that Apple has my back. Apple has wonderful customer service, I cant say enough great things about Apples care plus program and customer service. I always purchase their plan and will keep doing so as long as they keep providing this awesome service. 5/5!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first MacBook. I prefer touchscreens but I grew tired of the short life of a Chromebook. The MacBook works and looks great. It has plenty of memory, though I doubt I’ll use it because I use this computer mostly for Zoom. All in all I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Love Applecare+

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the chance to experience AppleCare+ firsthand, and I’m genuinely impressed. I initially opted for AppleCare+ with my new MacBook, and it turned out to be one of the best decisions I could have made. When I accidentally dropped my laptop, I was worried about the potential repair costs. Thankfully, AppleCare+ covered the repairs, which saved me a significant amount of money. The process was seamless—from scheduling the repair to getting my MacBook back in perfect condition. The peace of mind knowing that my device is protected against accidental damage and technical issues is invaluable. AppleCare+ has proven to be a great investment and has definitely saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus and speed on laptop solve

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Macbook air 13.6 is the best investment I made . I have a lot of lap top and always have virus on my laptop and constantly slow. With this Macbook problem solve never have virus and my computer is always fast. Thanks Apple and Best buy for recommending this Apple laptop ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple Care+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage because I am very cautious when it comes to my electronic devices. Now if an accident occurs I know that my device isn’t completely ruined!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    AppleCare for Macbook Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this peace of mind cost you approximately 20% of the product value, I think it's worth it. Accidents happens. So, having the AppleCare for Macbook Air will give you an extra level of protection for your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is always good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always highly suggest apple care ! It’s a great piece of mind knowing that if something happens to your product you will be taken care of right away .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is always amazing, a must have for any apple user. Customer service is great and offers great protection on your devices

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Always get Apple Care.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get apple care. There are so many things that could go wrong, especially with a computer. Having the knowledge that any and everything is covered makes me feel good.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All your MACK should have this warranty and service

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Price

    Rated 5 out of 5 stars

    Janet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good price and I would never buy a computer with out insurance on it because sometimes I can be a little hard on my computers

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sense of security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a sense of security and one less thing that I have to deal with in case of any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is great for all Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Care is not like any other warranty but the Apple Care fully covers your Apple purchase. I have several Apple products and I stand by their commitment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind! Thankfully have had to use yet. Glad we bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS WHIPPLE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was worth the momey and priced right. Definitely would recommend

    I would recommend this to a friend
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