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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 74 reviews

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97%
would recommend
to a friend

Customers are saying

Customers recognize the peace of mind that AppleCare+ offers, ensuring their device is protected and they can rest easy knowing their laptop is in good hands. They also acknowledge the importance of protection and warranty for Apple products, considering AppleCare+ a must-have and reliable option for repairs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-74 of 74 reviews
  • Cons mentioned:
    Hours wasted

    Rated 1 out of 5 stars

    Not getting what I paid for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Apple care for my new Macbook Pro 16 inch and it has been an absolute nightmare. The coverage has not been activated on my product and BestBuy has been very unhelpful. Been working with Apple as proof of purchase but I am honestly never gonna purchase this through BestBuy ever again after this ordeal. The points are not worth it for all the hours I have had to waste on the phone. Somehow the coverage activated 2 days prior to me receiving my device so I think that is part of the issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have the extra coverage on a laptop of this value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is a must with any expensive Apple produ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a must with any expensive Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go without AppleCare! It’s a must with all Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple products. And the apple care is a nice touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care is a must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t go any other way. Apple has always been quick with helping if there was any issue.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Coverage for my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think this is a very reasonable to protect my items from all damages and issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a little more coverage just in case

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare+ for MacBook Pro.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have in the ant case for any reason.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    I dropped my MacBook a few times.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this plan incase something goes wrong. I've already dropped my laptop twice since getting it.

    I would recommend this to a friend
  • Cons mentioned:
    Return policy

    Rated 1 out of 5 stars

    apple care at best buy is a crock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy apple care plans from best buy, if you do and you decide to return the computer within the best buy return window they won't let you return the plan so im stuck with a $400 for a computer i dont have.. thanks best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I would Never be without AppleCare

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Never be without AppleCare. I have always had AppleCare with every computer that I had since 1994.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is always worth the money. Will always get with my Apple purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with the mac keeping it going now so 5 out of 5

    I would recommend this to a friend
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