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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 193 reviews

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95%
would recommend
to a friend

Customers are saying

Customers praise AppleCare+ Theft and Loss for its protection, peace of mind, and reasonable price. They appreciate the insurance coverage and the fact that replacements are not refurbished devices. Some customers find it expensive, especially for a cracked glass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 193 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the peace of mind but never had to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just Get It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will be glad you did. Best Protection Plan I found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always gotten Apple Care + and will on future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to get your peace of mind with this protection!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection, well worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comparison to other protection plans, so easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to add extra care to your devices incase of loss/damaged

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Who cares..... Apple care is your go to coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get bitten by anything apple takes care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Apple care and have never been let down

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the insurance covers thefts and lost but it's expensive

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive but good value nonetheless, especially since I drop my phone lots..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety met

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use it but it was great having that safety met just in case anything happened to it. Getting ready to buy an iPhone 12 pro and getting it again. You are also able to get a pro rated refund from what I’ve ready so I’ll see about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven’t needed to use this product since I bought my new phone in September. However I have used it on another phone and had excellent results with AppleCare. I definitely recommend this for anyone purchasing a new $1,000+ Apple Smart phone.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Felt very protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't afraid of damaging my cell. A crack glass can be very expensive

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent plan. I can replace my phones with no worries

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than verizon insurance . Glad I learned about this insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double tundra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is great to have, as expensive as phones cost to purchase and repair. It’s really nice that Apple Care can be used for when a lightning cable goes bad. For whatever reason, they never seem to last but just a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have but haven't needed to use it yet. I'm sure it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful if you need it. Peace of mind and safety. Didn’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bet buy from Apple and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased AppleCare+ protection plans since they first started offering them, and have never once regretted it. Apple's support is superb. I've never had an issue that they didn't spend as much time as was needed to resolve it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care on any new apple product is an absolute no Brainer these days! The repair cost of the new technology is near buying a new replacement if you don't have the applecare. You should view applecare as a built in when considering the cost of a new device!

    I would recommend this to a friend
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