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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1201 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,201 reviews
  • Rated 5 out of 5 stars

    Renew to Protect Your Older Items

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my phone after the first two years. This protects my aging battery and helps in case of a “bad day.” You can add up to two other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my youngest grandson he loves him and wear them every day told his friends all about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple watch ultra 2.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new apple product. It is a huge upgrade fron the base mosels in functionlity abd custinization. I also love the orabge accebt color it looks good on me.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I snagged AppleCare for my new Apple gadget and, let me tell you, it's like having a tech-savvy guardian angel for your device. No more wincing when it slips off the couch or the dread of a wonky screen – this plan has you covered. The staff at Best Buy made getting it a breeze, and the peace of mind knowing any mishaps are just a quick fix away? Priceless. Whether it's the genius bar or a call away, help is always there. It's like buying comfort, and who doesn't want that? Five stars, because hey, life happens, and AppleCare's got my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Apple user for a very long time. Their customer service is stellar. Im so glad I can I had the option to get ti when I bought my products at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

     care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caring for your iPhone 15 Pro Max and AirPods is essential to ensure their longevity and optimal performance, preserving these technological marvels for years to come. Firstly, protecting your iPhone 15 Pro Max involves using a high-quality case and screen protector. A durable case shields the device from accidental drops and scratches, while a screen protector adds an extra layer of defense against damage to the display. Regularly cleaning the phone with a soft, microfiber cloth helps maintain its pristine appearance and prevents dirt buildup in ports and crevices. Additionally, preserving the battery life of your iPhone involves a few key practices. Avoid exposing the device to extreme temperatures, as both excessive heat and cold can negatively impact battery performance. It's also advisable to avoid overcharging the phone, as keeping it constantly plugged in can diminish battery health over time. Apple's recommended battery practices, such as avoiding extreme temperatures and optimizing settings, can help extend the device's battery life. Similarly, taking care of your AirPods involves proper storage and cleaning. Storing them in their case when not in use not only protects them from physical damage but also ensures they remain charged and ready for use. Cleaning the earbuds and case regularly with a soft, dry cloth helps maintain their appearance and prevents debris buildup. It's crucial to avoid exposing AirPods to moisture or liquid, as this can damage the internal components. Additionally, regularly checking for debris or earwax in the speaker meshes and removing it gently with a clean, dry, soft-bristled brush or cloth can help maintain audio quality. Regular software updates are essential for both the iPhone 15 Pro Max and AirPods. These updates often include bug fixes, security enhancements, and performance improvements, ensuring the devices operate smoothly and securely. Ultimately, caring for your iPhone 15 Pro Max and AirPods involves a combination of protective measures, regular maintenance, and following manufacturer guidelines. By implementing these practices, you can maximize the lifespan and performance of these exceptional Apple products

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Great protection to have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your apple equipment! Wouldnt buy anything without it so i remain protected from defects or damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to my kid. Don't know much about it but they loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 15 year old. He loves them. Battery lasts forever & they are comfortable. I love the noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods worth the buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good sound. Clear sound. I enjoy wearing my ear pods as I listen and no one else outside hears what is in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Great

    Rated 5 out of 5 stars

    A must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is always a must they are great when you need help and fixing replacements..although sometimes we don’t use it but its good to have…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I were you, I would recommend getting AppleCare+ in most cases for devices like MacBooks, iPhones, iPads, especially if they are key tools in your daily work. The cost of AppleCare+ tends to pay off by reducing the financial risk of accidents or hardware failures, plus the support benefits are useful.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranty on products, and with total tech membership, this is free! However, good to keep in mind that there might be service fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving the Apple care. I recently purchased a Mac Book and AirPods that came with AppleCare and the support is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Great, Warranty

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good warranty plan. Always recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good havent had an issue with it and I appreciate apple for taking the time out their day to make these amazing products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care AirPod

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to buying the air pods. Better value since the Apple care came free of charge since I have the Best Buy Tech Plan. Have not used it yet but I know that I’m covered if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost for peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with apple care for our apple.products.I will always pay for apple care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything free subscription to apple is awesome. Great perk with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to get extra protection on your electronics especially if they are offer some time for free.

    I would recommend this to a friend
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