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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1132 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,132 reviews
  • Rated 5 out of 5 stars

    Airpod apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because it actually covers all defects and accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds I’ve bought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my apple ear buds. Or whatever you call them, use them to workout. Works great, am very satisfied with my purchase. I don’t have to charge too soon. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get apple care it’s worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service around. No brainer for Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best I, recommend to everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I Have This I recommend this excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had to use this, before and it was very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W coverage. W apple. W best buy. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Applecare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With AppleCare+ it ensures that if anything happens to your device than it's protected with AppleCare+. Let's say your computer gets damaged for example, AppleCare+ will cover that.

    I would recommend this to a friend
  • Pros mentioned:
    Apple care
    Cons mentioned:
    Waiting weeks

    Rated 5 out of 5 stars

    Never be without apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have apple care bc you never know when your going to need it. You can be waiting weeks if you go to the apple store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go without protection on any of my Apple devices. A must have

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Finally a Warranty Worth it's Weight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's watch was broken during a family vacation out of town and out of cell/data range, and it was right on the cusp of his Apple Care expiration date. By the time he was able to call in the claim, his coverage had expired by just a few hours. Apple not only agreed to honor the Care Plan but waived the service fees! He received his replacement watch the next day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Included with Total Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that its included and covers any apple product. Given the repair and replacement costs, its a no-brainer to have if you have apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Bought Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Apple Care Plus because it seems so easy when I need it, I have had a number of instances when I didn't have it and my phone breaks, or screen cracks, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love it love it. Love it. Love it. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Take care of what’s important

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have to give you a worry free, peace of mind. Apple products are expensive so it’s nice to have coverage if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Great but not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my AirPods. I love the convenience. However, it seems as though every six months or so I need them replaced. Make sure you get apple care so you can replace for free depending on the malfunctioning issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care works great and give you that peace of mind!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 4 out of 5 stars

    Good to have AppleCare protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have AppleCare protection for your Apple products. One of the airpods seemed to stopped working. Went to an AppleStore for Service and used the AppleCare warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods Broke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good about fixing my issues. I had some Airpods that broke. I mailed them in and they sent me new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Applecare protects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection for your apple products with great service if used for a problem with your apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like AppleCare+, especially with Best Buy Total membership. Did find out that it was easier to take Airpods to Apple Store, but they had no problem honoring my warranty from Best Buy

    I would recommend this to a friend
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