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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1123 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,123 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Must-Have Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need when buying new apple products. It is great in case of accidents or issues with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is A+ and a little peace of mind with am expensive device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    care Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy Apple Care for all my electronics, weather its a computer or watch..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amending

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful, would definitely recommend. Especially if you break things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airphods 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love them. But I loose them often. That's why I buy them back

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A MUST FOR APPLE PRODUCTS!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my MacBook I knew I had to get some protection with such an expensive piece of art love apple products and having that extra protection other then a case makes me feel comfortable taking my business laptop everywhere I go thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get the warranty. You never know when you may have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great choice to get. The unexpected happened and I was able to get my headphone replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recomendada

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    siempre la activo con la compra de mis dispositivos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend and will keep!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of the Best Buy Total Tech for years and have no plan of getting rid of it... the 2-year protection that comes with most of my items is great! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bought it, love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I've been watching youtube videos to get the most use of the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Provides peace of mind for expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is MUST have ! Repairs can be really expensive

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Gives me peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered me this extension on my Apple Watch for my Apple Care. I’m so glad they did because this is the item I wear out the hardest. Small monthly fee is the peace of mind I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several Apple devices from Best Buy. I've only had an issue with one of them, and it was a great feeling to be able to go to Best Buy and speak with an agent about the problem and they took care of the logistics of getting it fixed. AppleCare is only for a year after you buy a product, you get two years with Best Buy. It's a good investment in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Strongly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely useful! Any questions that can come up they are quick to answer and also very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love freebies

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting free apple care with my purchases through best buy

    I would recommend this to a friend
  • Pros mentioned:
    Great

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Excellent Best product out there Couldn't be more happier

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made a mistake and step on one of our air pods and due to us having AppleCare they took care of us right away. well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service I recommend it to anybody. Specifically for kids who play games online it helps with all those gears they using.

    I would recommend this to a friend
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