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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1200 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love AppleCare+ for its protection, peace of mind, and warranty coverage. They appreciate the great service and coverage for Apple products, including replacements if needed. Customers also find value in the price and consider it a must-have for their Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,200 reviews
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating: ★★★★★ I recently purchased AppleCare+ from Best Buy, and the entire process was smooth and straightforward. Ordering online was quick, and I received a confirmation right away. The in-store pickup was hassle-free—the staff was knowledgeable, friendly, and made sure I understood all the benefits of AppleCare+ before finalizing my purchase. AppleCare+ is definitely worth it for the peace of mind it provides. With extended coverage, accidental damage protection, and easy access to Apple’s support, it’s a great investment for anyone who wants to keep their Apple devices protected. Overall, Best Buy made the buying process easy, and AppleCare+ is a must-have for any Apple user. Highly recommend both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Apple a Day Keeps the Doctor Away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AppleCare is perfect for this old man with no technology skills or understanding. I'd even recommend it for tech savvy people

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect coverage from best buy deals great to have best buy other are so expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care + is worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use my apple care + until this week. I took my Ear Beats back to Best Buy and they turned it in on my Apple Care + and I was able to get a replacement pair without any issues whatsoever and I was amazed at how easy it was. I had no idea how much I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the best buying again for son great pods

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Warranty

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost. Great peace of mind. Warranty and service if needed is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats Pro2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones Work Amazing The Sound Quality Is Great The Fitment Is Great Let’s Gooo!!!

    I would recommend this to a friend
  • Pros mentioned:
    Apple products

    Rated 5 out of 5 stars

    Much needed insurance; free w/TotalTech Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is definitely needed for all Apple/Beats products. It's a no-brainer to buy from Best Buy since it is included for FREE if you are a TotalTech Member. Which I highly recommend because AppleCare+ cost an additional fee elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues with Apple care plus. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked that I was able to buy apple care for my ipad for a very good price, especially for the length of time I was given as protection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Buy for the win

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is kind of funny without it you would need to spend $400 to get your item fixed with it. You only need to bring it in. Kudos to Best Buy for being an authorized upper repair center.

    I would recommend this to a friend
  • Pros mentioned:
    Apple products

    Rated 5 out of 5 stars

    Apple Cares

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing better than Apple Care is the product that Apple produces. That and of corse their customer service. From iwatch to studio monitor. Burry the worry go with Apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is always better than no care. Pray that I will never have to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Best Buy Employee

    Rated 5 out of 5 stars

    Get the upgraded coverage

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care + is amazing. I use to get the regular apple cause on my products, but quickly found out that it does mot cover accidental damage, theft, or lost products. Being a mom of 3 teenage girls I definitely need all the coverage i could get and apple care + provides that.

    I would recommend this to a friend
  • Pros mentioned:
    Apple products

    Rated 5 out of 5 stars

    M3 Laptop, performant and reliable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and performant laptop. I currently use it for video editing and office work. Haven't run into issues, running multiple VMs on it along with my base MacOS. Don't need those intel chipsets anymore Apple's Silicone works perfectly fine across every Mac Application that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leaves me feeling safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received free Apple Care for a purchase I made for my son and I feel well protected if anything should happen to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full coverage deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of apple products and it is so great to have the apple protection because I don’t have to worry about whether I’m covered or not. And with my plan I automatically get coverage whenever I purchase Apple products so I don’t have to pay for it separately. that’s a win-win for me.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Don’t be foolish in n warranties

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you would like to save money on warranties, I would definitely recommend Total Tech and Apple Care. Plus, BestBuy always stands by all products which is unusual now days.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Duration

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for your Apple products. Only downside is the service plan is only good for two years after that you were on your own.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Damon’s iPhone Xr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for apple tech users. So glad I obtained this support through apple. It was very useful when my phone fell in the dishwater. You want to get this product to protect your apple investment

    I would recommend this to a friend
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