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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 672 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 672 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is good and the cameras hold a charge. I like the magnetic mounting system on my old Arlo cameras. The new mounting hooks are not as user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great picture quality and good value for the price

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    alright set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that these are witeless amd stay charged for a lengthy period. but they eventually stopped notifying me of motion. lag if you dont have excellent internet.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Victoria,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new cameras! The look is very sleek and helps to blend in when needed! Great pictures and videos!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Theft catcher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7777777 all 7s words great 7 is the best you can get i would recommend to anyone .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras, easy to use and set up, seems to be made well, I already had 2 and now I have 4.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Camera Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera system ! I love the quality in which it records

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    CAMERAS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE CAMERAS. PICTURE IS GREAT AND WITH THE SPOT LIGHT/NIGHT VISION IT REALLY HELPS FOCUS IN ON WHAT IS MOVING AROUND IN MY YARD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo essential wireless is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Arlo wireless essential cameras, 10/10 do recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Woodsman viewer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to register, and use. Zoom looses clarity. Currently two units function well 200 feet from fios/router. Purchased as "Best Buy Deal of the day" 60% off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xta security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and nice clear pictures. Excellent for tracking motions.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Essential 2K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality 2K Camera especially night time and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Adding more security to my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera's are great. I already had Alro setup, and brought these to add on

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Very poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an existing Arlo system with older Pro cameras and one Pro4. Recently added Essential Outdoor 2nd Gen. The battery life on the Essential Outdoor is HORRIBLE. Lasts maybe 1/5th the amount of time of the older Pro and Pro4 batteries. No greater activity on the Essential than on the other cameras, and same video quality. Just really bad battery life.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi JayD,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car as are really good like how they pick everything ip

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home Security at its best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great devise. Easy to set up and install to your phone. very clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excelent Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, easy to use and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Good quality image, poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 12 cameras and 3 doorbells. I replaced Ring because ring at the time of purchase only had HD quality. With HD quality it was difficult to make out details or recognize someone especially at night. Arlo with 2K seemed like the way to go. Quality was excellent even with power set to optimized. Where Arlo goes south is the performance, My camera’s hardly record or worse yet record nothing. Most recordings are 2 seconds and don’t get much action and some don’t even record the same activity, I have two doorbells capturing the front door at different angles and I have package detection enabled. Two packages were delivered. A package was stolen and I only have 2 seconds of delivery and no footage on the other camera. 4 minutes later I see myself picking up one of the packages again only 2 seconds and also again nothing on the iother camera. It’s only after I see the delivery photo that there were supposed to be 2 packages. Somewhere in the 4 minutes between delivery and pickup one of them went missing. This is a private gated community. My suspicion, driver delivered, took a photo and doubled back to steal it or someone is following the driver and stealing packages in the 4 minute window. Either way I’m upset these cameras are useless but what they do capture is nice at 2k. I’ve had ring for close to a decade, through different generations and they work, they capture the action. But these cameras after 9 months are perhaps the worst performing system I’ve owned. Time to look elsewhere. What’s worse is that the cameras go down because battery drains in 2-3 days even after being solar charged. (was never an issue with ring). I charge to 100% then switch to solar and after a few days they’re dead again, Solar can’t keep up. And these cameras aren’t even recording anything. Poor performance. Don’t buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    arlo customer now

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Battery last for about a week and has good longevity. Very good resolution and AI. Like free cloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Perfect system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to all family and friends! Perfect imaging with super sharp viewing and super easy to set up..A+++++

    I would recommend this to a friend