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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 235 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the Essential Solar Panel Charger's long battery life and ease of use, frequently praising its simple installation and effective solar panel. Many appreciate the improved camera performance and the compact design. However, some customers reported slow charging speeds and compatibility issues with certain camera models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 235 reviews
  • Rated 5 out of 5 stars

    derfspur

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great planning to get another one maybe two very soon

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good i dont have to climb up to put the charger oh in the snow i love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Solar Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, easy to install, and does what it should.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First Arlo "miss"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 cameras on solar chargers and this is the only one that gave me trouble. It kept overheating due to the dark color. It automatically shuts down but did not charge the camera enough because of the overheating. We replaced it with a white one in the same location and have not had a single problem

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Linn

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Solar charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever! So excited to see this work! It’s amazing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of the Arlo Solar Panel

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Arlo solar panel charger for just over 6 months now. For the first 6 months is worked perfectly and I would have given it 5 stars. However, in the past month it has stopped charging and my camera now needs to be removed and charged inside every few days which defeats the purpose of the panel. I'm in contact with Arlo and it seems this is a common problem and has no resolution. Be very careful and mindful before you buy.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi grandma,

      Thank you for taking the time to share your Support and Essential Solar Panel Charger review. Please send us an email at [email protected] with a screenshot of your Best Buy review, case number, and your contact number (including time zone). We look forward to hearing back from you.

      Regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Don’t Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy these cameras. They are NO good and when it’s time to update the software, it’s an Indian in a different country that you can’t understand. They try to rip you out of your money by making you buy software every two years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Should be wireless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well but I hate the wire showing from the camera to the pad itself.

    I would recommend this to a friend
  • Pros mentioned:
    Solar panel

    Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months it officially died and ruined my Arlo camera! At this point I dont know who to blame for sell this cheap crap. My first solar cost me @$80 and lasted around 5yrs okay. When I found this one way cheaper and it was by Arlo I was happy I found it. At this point Im just up set that I have to replace the arlo camera.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know Arlo has a Solar charger when I bought the Camera. It very useful to buy it together if you are living in a sunny area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. I love not having to charge my cameras. We have a camera facing the street and I had to charge it often… no more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solar panel. Camara charger.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great solar panel for keeping my camaras charged. I ordered 2 white ones and sadly gave me 1 white and 1 black, and not matching my siding color. Other than that product is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Solar panels-no go

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with the quality, just wish I could return them and get at least credit for the amount paid.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Don’t buy anything from Arlo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being in a sunny location, camera was dead within a month. Called Arlo customer service and all they wanted to do was sell me additional cloud storage.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Elysia

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Solar sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say about this Arlo solar panel is sometimes it works sometimes it doesn't, so i keep the ladder close by to recharge the camera.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Hollywood,

      Thanks for your feedback. We want to mention that the amount of energy that the Arlo Solar Panel can produce depends on several factors: average sun exposure, weather conditions, tilt angle, and dust or debris. A solar panel in the same location might produce a different amount of energy at noon in December than at noon in June. For tips on how you can position your solar panel, see info here : https://kb.arlo.com/1310968/.

      You may also contact support if you need assistance : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    A must have for arlo cams

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cameras wouldn’t be worth it without the solar panel. The camera dies within days but this item is a must have if you have arlo cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great it’s better than having to charge once a week like before..They do need to tell you it only holds the charge doesn’t do the charging..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and son in law. They love them. Created a wonderful back yard in their new home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after one week that’s the second one I had with the same issues I’m returning it back to the store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Be sure it has the proper connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to replace a broken charger. The new charger has a different connection and would not connect. I returned it for immediate credit, which was quickly expedited.

    No, I would not recommend this to a friend
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