Customer Ratings & Reviews

Amazing quality with easy installation and set up. These cameras were the perfect choice!

Easy to install, great quality product. Box has all the important equipment

The app is easy to use and produces very high quality videos.

Everything is working great so far I have no issues

Love my Arlo cameras. They protect my up north residence and I can see anytime someone is at my house.

pleased with the results of this system thank you!

I love it.. I don’t know how describe this Arlo pro 5s but it very good and easy to use …

GARBAGE!!! My previous system was a Sannce (wired) system. Had it for 8 years before NVR finally died. I'm alot older now and have health issues. Since I needed a new Home Security System, I needed something wireless, I just can't get up in my attic to run CAT cables all over the place and down the walls to my home office room so I checked into wireless systems. After alot of research and also trying a couple of different brands, I ended up trying Arlo Pro 5s 2k. I bought this system 3 days ago, since then nothing but a ton of problems. 1. Easy to setup= NO (sure, easy to put the battery into the camera, but the app instructions should tell you more detailed information, there's just too much gray area in regards to the instructions. Meaning I've never used a wireless system so I no Zero when it comes to what is what, etc...really need to make a setup app for dummies is what I need. 2. In the past hour alone I have experienced numerous issues, i.e., one camera spot light flickers like a beacon for a couple minutes and then stops (did this twice), random cameras randomly saying (offline, signed in by another device, unexpected error. When I google arlo information in regards to these problems, I've checked and doubled checked everything. Interesting thing though, I had these cameras for a couple of days until I received my VMB Smarthub 4540. Installed it today, paired the cameras, that's when it seems that these problems have really been frequent. 3. Battery life sucks! I'm sure they are ok if your video settings are on the lowest setting but even the default setting was way too grainy for me to see so I selected Best quality, by doing so, a battery last 24 to 30 hours (basically one day) depending on traffic. I have 6 cameras, each having different levels of traffice which affects battery life, I can't tell you how many times I've been in and out of my house to change this battery, few hours later, change a different camera battery, another few hours, change another battery. Also, one of my cameras battery was almost dead so I went and got a fresh battery (with a green light) off the charging station, put it in the camera, came back and it said error, I looked up the how to fix this problem and it said, put in a new battery...um...I just put in a new battery, swapped it out with another green light charged battery and it worked. Needless to say, with winter coming I'm not about to be in and out of 10 degree weather every few hours to change a freaking battery. As I mentioned, I don't have good health thanks to 2 combat tours in the Army and my age (did I mention I have a Rare lung disease, hence the reason I can't go in and out in cold weather. So I'm pretty sure these cameras are going back. I'll go back to Sannce and hire someone to install the cables. I could go on and on about all the problems in just 3 days time. During the 3 days I've contacted online support and chatted with someone who was ZERO help. I received a phone call the next day and that person was at least helpful (this was just to fix very minor technical/connecting issues after that, the last 2 days have been a nightmare. Just to add, the online support told me I didn't have fast enough upload speed needed for each cameras bandwidth...according to AI and Arlo, the Pro 5s 2k needs 2mbps for each camera of upload speed. As these problems are actually happening I did a speed test... 6 cameras means I need 12 mbps total...I have 32mpbs.

Excellent security camera, I recommend it, five stars

The product seems high quality. I couldn’t get it to connect to my internet and finally gave up.

Love the Beautiful Cameras they r so wonderful to have for Protection for your house

This was an excellent option for an existing Arlo system. The location that it needed to be placed was outside of the range of the Arlington base station. Installed on a power pole with a solar charger, it was well within reach of the wireless mesh network.

I am very happy with my purchase. Safety is key! And this makes me feel confident leaving my mom (a now empty nester) home.

The Arlo app will not find these cameras so I haven't been able to get them setup and the green light batteries go orange before i can charge all 3 for a call to support regarding the inability to sync. The purchase has been tedious and frustrating out the box.

Purchase this 3 days ago from my Best buy. Camera was great I could connect without a hub to my Wi-Fi and everything worked great. App was a little wonky wouldn't let you scroll through videos you had to go out and then to the next video on Android. Was a little easier on iPhone where you could scroll. This morning received an error that the device was offline because of high temperature. At the time I received the error the temperature outside was 63°. I removed the camera and added it again and the same thing happened it kept recurring. Unfortunately I believe this was a defective unit and didn't want to go through the hassle of dealing with Arlo tech support so I just returned it to Best buy. Would have been great if it worked.

Arlo Pro 5S 2K is Arlo's latest-generation product with a host of powerful features. It serves as a significant upgrade to the Arlo Pro series camera that I currently own. Arlo has consistently impressed me with its performance and the robust security features it offers. However, the only drawback is that to fully unlock its potential, you must subscribe to their service package; otherwise, it functions similarly to a standard camera, albeit with superior image and video resolution but lacking motion or activity alerting features. It comes with a 30-day trial period to access all the security features it offers and with my existing subscription, adding this to my existing set-up was a no-brainer! Installation: Setting up the Arlo Pro 5S 2K was a breeze, taking less than 5 minutes for my Arlo app to detect the camera. A notable feature of the Pro 5S 2K is that it can function as a standalone (without the need for Arlo base station) camera with dual-band Wi-Fi support (2.4G and 5G). The package includes a charging cable and an outdoor mount. Features: • This camera is both wireless and weatherproof. My four-year-old outdoor Arlo cameras have endured various weather conditions and are still going strong, making the new ones an excellent choice for outdoor use. • When evaluating outdoor cameras, the first three aspects I consider are video and image clarity, resolution, and field of view, and the Pro 5S excels in all of these categories. The images are sharper, even in low light, and I can zoom in up to 12X for enhanced detail on distant objects. With a 160-degree view, it's ideal for monitoring larger areas. • The night vision capabilities are outstanding, with color night vision and an integrated spotlight it captures crucial details in color during nighttime recording. With its 2K HDR resolution and 12X zoom, it provides more detailed images. • While I can't speak to the battery life yet, given my past experience with Arlo devices, it should last at least three months with minimal alerts. The Pro 5S also offers a "low power mode" setting to extend battery life when it drops below 10% - configurable to 20% and 30%. • In terms of security features, it offers a plethora of options to tailor to your needs, from simple phone alerts for motion detection to the ability to call a friend or activate a siren and emergency response team. These features require a subscription, but they are well worth the investment, especially for peace of mind during extended travels. Additionally, it features a microphone and supports two-way audio for outdoor conversations. • The app is user-friendly, feature-rich, and easy to navigate for configuring settings or reviewing alerts and feeds. • Phone notifications are impressively quick, typically arriving within seconds, which is a significant improvement compared to another brand I've used with reporting delays. Overall, Arlo cameras have consistently proven reliable in my experience, but the Arlo Pro 5S 2K brings even more features to the table, making it a worthwhile upgrade for my outdoor surveillance needs. I definitely recommend it for outdoor use, especially if you already have an existing Arlo setup and subscription, adding this camera for outdoor use is a no-brainer!

The all-new Arlo Pro 5S 2K wireless camera delivers a sharp, detailed picture with a 160-degree view, and the newly updated app allows you to set specific settings that should help with the camera's overall functionality. Pros: Setup Alerts Resolution/Video Quality Updated App for (more) Features Cons: Stand Alerts within the app Out of the box, the Arlo Pro 5S 2K was easy to set up. I plugged the camera in to charge (for an hour) to get a full charge. Since I already own the Arlo app and Home Station, it was easy to pair/sync up the camera to my already home network. The app literally walks you through the entire process. If you do not own the app, you will need to download the Arlo Home app from the Play or Apple store. Although you do not necessarily need the Home Station (which allows you to insert a memory card for local video storage), you can subscribe to cloud storage, which, for five cameras, its $12.99 a month for up to thirty-days of captured recordings (you can save these recordings as well so they do not automatically delete). What I enjoyed with the new Arlo Pro 5S 2K camera is setting up the alert settings. With the new app, I am able to configure the sensitivity levels of motion detection, as well as set activity zones for specific recording areas. I found this to be an improvement over the old Arlo Home app because other cameras I have owned were picking up too much in the recordings, and ultimately, their battery died quicker. Additionally, newer settings allow the user to select Color (new) or Black and Whie night vision. Still, you are able to set up the volume level for the microphone, as well as audio sensitivity settings. Video quality for the Arlo Pro 5S 2K is incredible. I found, especially at night, the video quality to be clear on the "Best video" settings. Keep in mind that if you select a battery saver or "optimized," etc., the quality is not as good, and I believe the resolution suffers. Also, the newer 160 degree view provides a wider lens to capture moments even further than before. Additionally, the quality of the picture was clear, precise, and with HDR, colors were vibrant. Again, the updated app allows you to take control of the camera settings further than before. The new home screen within the app allows you to set up widgets (quick access) to your cameras, as well as "arming" routines (more on this in a moment). Additionally, when set up correctly and with a paid subscription, you can set up emergency services (if you detect something suspicious, you can select "call emergency"). One of the issues I had with the app was the stand that comes with it. Over time, if you are removing the camera to charge it, the threading and ball movement (although great when setting up the camera initially) can become loose/stripped over time, and your camera will eventually tip or lower on its own. I wish Arlo built a better stand for this purpose (especially because it is outdoors), or they went back to their magnetic bases. Two, although not entirely related to the camera itself, one of the settings within the app may or may not give you alerts. I found out (from an Arlo agent) that specific "armed" settings may cause the cameras to not send notifications/record events. For instance, if the app is set to "standby" nothing will record. In "arm home" mode, only some movement is recorded. Finally, "Arm away," will record all events that take place around your recording areas. When setting up, be advised that your cameras may not record unless the armed feature is set a certain way. Overall, the Arlo Pro 5S 2K provides a clear picture during the day and night. The app has several new features to get the most out of the Pro 5S 2K, and setup was easy.

6 months ago i purchased these cmaers and one had a failed seal on the lense. Figured it would be easy, but after multiple days if being oassed around to different support members all asking thensame questions my warranty claim eas declined due to "water ingress and high humidity". My outdoor camera was being used outdoors, who would have thought? And they declined my warranty for this....

I had no idea you needed a subscription to enable recording! Ridiculous

I'm a long time owner of Arlo products. I have over 15 cameras and spotlights around my home and cabin. I do pay for an Arlo Secure plan as I feel that provides the best value for what I need. The Pro 5S comes with an Arlo Secure trial to store the 2k cloud recordings. OK - so for the camera itself. Arlo came out with some nice features versus their previous generations. Features like: Dual Band Wi-Fi - so it can connect to both the 2.4GHz and 5GHz network for broader compatibility is to me the best new feature. Low Power Mode give up to 30% more battery life and Alro Secure Link gives you a more secure connection all around. The camera boasts 2K resolution/output and a 160 degree viewing area - providing a clear large field of vision. Many people ask if you need a SmartHub or Base Station - NOPE. You don't need those as this camera can connect directly to your Wi-Fi Router! That's a nice bonus. You do get some minor benefits using a SmartHub (optimized Wi-Fi traffic, slightly better battery life,etc) but it's not required. Color night vision happens with the built in spotlight - see attached pictures. A built in siren can be configured to startle and scare visitors or animals. The only minor issue I had as that it forced me to upgrade my phone app when adding this camera to my existing SmartHub system. That caused me a little confusion, as the new app does things a bit different - but nothing that you can't work through. Overall, this is a solid camera with large crisp images to capture the scenes that matter to you most!