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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 105 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Ultra Indoor/Outdoor 4K HDR Wi-Fi Wire Free Security Camera. Positive feedback also highlights the straightforward setup process and effective night vision capabilities. However, some users mention concerns about battery life and the cost, while others express some dissatisfaction with the motion detection reliability. A few customers also commented on the product's price point relative to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 105 reviews
  • Rated 1 out of 5 stars

    The price of service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera's work great, its all the services that they charge for. The camera's themself are expensive enough but on top of that if you want cloud service they charge for what they call PVR which only cover's 5 cameras which is $10 to $15 a month depending on the quantity of recording you want. On top of that if you want the CVR continuous reconding depending on the length of time you want it stored it, it will cost you an additional $10 a month per camera. Beware of all the extra cost. There are other camera's that don't charge for all the extra options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Promised subscription does not apply to an ad-on

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great;however, Arlo promises a year subscription with the purchase which is also advertised on their website and Best Buy ‘s website. According to Arlo, the subscription is not available on an ad-on camera without a new hub. False promises.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are already in the eco-system with Arlo this is what you'll need to expand your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only missing feature is a focus for the zoom. Zoom is not an optical zoom so sharpness lessens as you zoom out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good add on for the whole system. lasts quite some time without recharging battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome security camera.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wi fi security around. I feel very secure with Arlo on. Get app to check in while you are away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera for indoor or outdoor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. Great 4k resolution. I have them inside and outside. Software easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is the BEST WIRELESS camera I have owned! It's so great someone actually stole mine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good features falls flat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See my review on the Arlo 4k Ultra 2pack, that contains the base station.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay 4K camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impress. Does not stream like a 4K. Needs better improvement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, would recommend to purchase this. great pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resolution security camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera. Easy to add onto existing Arlo camera system we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend this to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    r

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game. I really enjoyed it. I highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they are WiFi and I did not have to run wires.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    I also have the 2K camera and it looks better than

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the 2K camera and it looks better than the 4K. Didn’t I give you all the brackets to mount it they give you a magnet if you want to hang out you need to buy a different bracket

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    malfunctioned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera keep malfunctioning Showing pictures and video showing upside down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have four of these and purchased this one to add to my system. The original 4 stopped recording in 1.5 years of intermittent use. So I returned this one, as it's clear they don't last long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo 4K add on camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY, There is no customer support at Arlo, and if you are lucky to speak to someone, they will not help you fix the issue and tell you to reset the system as it is just so unstable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add on my Arlo cameras had nothing but problems would not stay connected could not get the microphone to work properly

    No, I would not recommend this to a friend
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