Customer Ratings & Reviews

the chair is very comfortable and i like it. thanks

I do love it but it’s not at soft as I imagined . I’m sure i need to break it in . I threw away the box and don’t want to deal with returning it so I’ll just keep it and I’m sure I’ll enjoy it later .

SUPPERRRRR COMFORTABLE CHAIR!!!!!!!!!!!!!!!!!!!!!!!

Best buy is and always has been amazing! I will always shop there

I’ve enjoyed this new chair for about a week now, using it for the office & gaming/lounging. My conclusion is, it’s best for gaming & relaxing, but not for the office. It’s quite comfortable when I’m in a relaxed situation where I can tilt back & utilize the high backrest and its comfy lumbar & neck cushions. However, when I’m sitting completely upright at a desk so that I can type & use my mouse for long periods of time, it’s not that comfortable. Features I liked most about the chair: - Assembly: Instructions are clear & simple. Everything is in the box … even down to the white gloves (nice touch) to be used during assembly. No additional tools are needed. The bolts & washers are already in place on the chair, so there’s no need to worry about where to insert them or if there’s any missing hardware from an assembly kit baggie. - Color: The dark grey fabric looks sharp with the matte black arm rests & wheel base. The silver logo & stitching give it a stylish finish. The chair fits well with my home office décor as well as my more casual gaming/TV room. - Adjustable Backrest: This may be its best feature. I can kick back for a 5-min. power nap to recharge after lunch or I can lean back just a little and put my feet up while gaming or watching a movie. - The Seat: It’s roomy & firm although I would prefer a tad more cushion. The form raises up on the sides which gives you a snug feeling. - Additional Features: The Vernazza has all the options you’d want in a premium chair, including easy-adjustable arm rests, adjustable height with a smooth gas lift, a rocking function (with lock), an adjustable lumbar pillow & a removable cervical pillow. Features I didn’t care for: - The plastic covers at the base of the backrest & on the seat don’t lock in place very well. They’re secured with flexible plastic bolts that easily bend & lose their ability to stay secure. - The arm rests are smooth & flat but a little too firm. - If you have long hair & wear it up in a clip or ponytail, the high backrest may not be comfortable for you. My wife noticed that immediately when she used it for the day. Overall, this is a comfortable chair that includes all the functionality & options you’d need for a long session. It’s my new favorite gaming/movie chair, but I’ll stick with my older task chair for my office work.

Wheel broke 1 month after buying, 2 weeks after Best Buy’s return period ended. I’m out $850 because I bought 2. It’s only a matter of time before the other breaks I’m sure.

I do not recommend it! The chair is crooked and creaks, the wheels make a terrible sound.

Three years ago, I purchased my first gaming chair. At the time, I thought I was getting a good deal, etc. I learned the hard way that you get what you pay for. Recently, it was time for that chair to be retired and the Arozzi Vernazza Premium presented itself to me. Spoiler Alert: It’s a fantastic chair! Assembly: The Vernazza has to be one of the easiest chairs (both office and gaming) that I have ever assembled. It’s not overwhelming with a bunch of screws and bolts that could trigger overthinking/second guessing. All you have to do is follow the easy instructions and use the Hex wrench that comes included. My chair was fully put together in less than 30 minutes. Style and Comfort: Normally, gaming chairs and office chairs are made of leather or something pretending to be leather. I was amazed at the great fabric material that the chair is made of. It’s firm and seems like it’ll endure the wear and tear that comes with gaming and office chairs. The neck and lumbar pillows are firm but not too firm where they are uncomfortable upon pressing against them. With that said, these pillows don’t feel like they will lose their buoyancy anytime soon. Accessing the three adjustable levers is easy and they are responsive, providing quick customization. This chair is nice looking and will fit into any gaming area or office setup. You don’t have to be a gamer to enjoy the Vernazza. If you’re looking for a new office chair, I honestly think that you’ll be excited to have this as your new chair. Whether you’re using this as a gaming chair or an office chair, the Arozzi Vernazza will reward you with stability and comfort for hours and hours.

Worst chair I’ve ever bought. When it arrived it had a rip in the fabric. About 6 months into usage the arm rest broke.

I didn't purchase from Best Buy. I picked it up from Arozzi's website and have had this chair for a while. It is incredibly comfortable. The fabric is so much nicer than pleather/leather. It keeps you cool for long gaming sessions or work-days. The build is on point. Everything is sturdy and quality made. I've surprisingly been very impressed and happy with my purchase. Can be expensive for a chair but should last a long time and save your back.

When I opened the box the first time, it smelled like a brand new car interior, not a desk chair. When I removed the chair, I noticed that the build quality is superb, and it feels like new car interior. Heavy and sturdy, but nice and soft with great contours. I have a home office, my kids have gaming/office chairs in their rooms as well, and I could tell right away that the Vernazza was going to be a hit. It just feels more premium than other of the other chairs we have in the house. Setup was very simple. You just assemble the casters to the bottom frame and the seat back to the bottom cushion piece, which already has the arm rests installed. Attach the chair to the casters base with the gas shock riser component and you’re done. The bolts high quality, I noticed no slipping or warping when tightening. They supply a good quality allen wrench but if you have a nice screwdriver with allen wrench bits, I would suggest the latter. You can assemble with one person, but if you have a second person around to just help align/balance some spots, you can save about 5 minutes. All in all it was super easy to get the chair ready for use. The only pieces I didn’t find as premium as the rest of the chair were the two snap on plastic covers for the seatback screws. They cover the bolts that hold the seatback to the chair bottom. These are flimsy plastic and did not want to snap into place no matter what I tried. I finally got them on, and so far they haven’t fallen off, but they don’t have my confidence. The rest of the chair and its assembly, is highly premium. Using the chair for a few days now, I really love it. I’m coming from a more traditional office chair, made with leather. The Vernazza is a whole new sitting experience for me. The range of seating positions you can have in this chair is almost endless. The seatback can align straight up at 90 degrees, or lay down to almost a flat position of 180 degrees. You have a lever on the right hand side that allows you to lock in the angle at any point you want. So whether you want to sit upright and draft emails or get engaged in some high energy gaming, or sit back and watch a video or take a conference call, this chair has you covered. And that’s not even using the recline feature. I was actually amazed how far back the chair lets you recline. So much so that I usually need to grab my desk to pull myself back up. But it never feels off balance or anything. It always feels super sturdy and balanced. The arm rests are adjustable and can raise up and down about 6 inches or so, and they can adjust to three different angles horizontally – pitched outward, straight and pitched inward, and telescope in and out. So no matter how you like to rest your arms, you can. The riser is exceptional also, you can raise the chair much higher than expected, and it can sit very low, making it super easy to push under desks when not in use. It’s also great no matter your height. I’m 6’2 and the chair easily offers the perfect height adjustment for me, at my desk, and the bottom cushion is nice and generous in size so my legs feel fully supported almost to my knees. I also love the headrest, super soft and comfortable but it can be adjusted or removed if you want. And because the chair is made with premium fabric, I’ve not once become too hot sitting in it for long periods of time. The fabric and the plush cushioning seem to dissipate heat away from you, which I appreciate. The only things about the chair I don’t absolutely love right now, are the bottom seat cushion itself and the lumbar support. Both to me are too firm. The lumbar support for me would be amazing if it was similar to the headrest in terms of softness. Some people might need extra firm lumbar support, but not me. The seat cushion is so generous in size and thickness, that I wished they just made it a little bit softer. Now it might break in over time, we’ll see. But for now, the firmness is something that I notice when sitting for hours at a time, I get some lower body fatigue set in. I can also appreciate the firmness due to longevity of the chair, you’d hate to have a chair break down quickly at this price point, and the cushion firmness could be to ensure the life of the chair, and maybe it’s something I’ll get used to. This chair is amazing, both in build quality and usability.