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Customer Ratings & Reviews

Astro Gaming - A20 Wireless Gaming Headset for Xbox One/PC/Mac - Multi-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 468 reviews

84%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-16 of 16 Reviews mentioning:
volume
  • Rating: 1 out of 5 stars

    Bad volume and chat control

    Posted
    Tumbleweed
    • Verified PurchaserVerified Purchase

    The game and chat volume share the same button makes it hard to control one goes up other goes down always

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for the xbox gamer

    Posted
    RioticAddiction
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a great headset (so far- Every turtle beach I have previously owned, the mic would quit working) Pros Nice and crisp microphone input. Speakers are loud and no feedback. Cons Not really any different modes for sound control. Volume adjustment is awkward. @@@@@@@@ Button on top and bottom of scroll wheel to adjust between game and voice @@@@@@@

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Headset

    Posted
    Machoman2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Good gaming headset, haven't had any problems so far. The only thing I don't like is where the volume control is located at.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A20 headset

    Posted
    CRASHnBURNT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's a good headset, but the buttons are in a bad position. Easy to bump the volume button and hard to find while wearing headset

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good not great

    Posted
    Twood
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Sound is good comfort is a little bad. Padding is not soft and tight fit

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Echo & sometimes connection problems

    Posted
    Serg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The sound quality is amazing but my friends tell me they hear an echo. Sometimes it loses connection & my settings like voice & game volume reset. I did update it but I dont think the problem was solved.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good build at a great price

    Posted
    TonyTonyChoppa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I got these after trying a lot of others and I think this is a winner! Light on the head as well! The only downside is it doesnt get super loud.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Better Options for Less

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I returned these because I thought they would be better than my Turtle Beach 600's and I was wrong. I just didn't like the way you had to press a certain button to switch b/w game volume and party chat volume. Never seemed to work correctly. One was either too loud or too low. On the TB's you have 2 separate wheels to adjust and it just works better. No way for $50 more these are better than the TB 600's. Also, the signal didn't transmit that far. Never had a problem with my TB's reaching to the garage (25 yards away and going through multiple walls and these would get all crackly just runnin to the bathroom 10 yards away. PASS!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great audio but..

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Sometimes the headset seems to just not go up in volume, I've never dropped it and always thought it was low battery but then learned it just happens normally. I love the audio on the headset honestly one of the best sounds I've had. But hardware felt cheap for the amount charged.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great headset

    Posted
    Adam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have owned tons of turtle beaches throughout my gaming career and this is my first time giving Astros a shot. Well it's great. Love the wireless aspect of it. The only thing I don't like is the volume controls on the bottom of the right ear, when you turn your head, you turn down the volume because it drags along your shoulder.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good headset but pricey

    Posted
    Brandon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Difficult to set up and there was this constant hissing when the volume was low. Had to turn it up to not hear it. Other than that the sound quality itself was great. I liked the mic mute feature when you flip up the mic arm.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Not too shabby

    Posted
    rjmonreal
    • My Best Buy® Elite Member

    These are pretty solid headphones. I did knock one star off because there seemed to be some transmission problems between the receiver and the headphones from time to time and no troubleshooting made it better. This doesn't seem to be happening for me now. Occasionally you will have to perform a reset on these because they act really weird. The only thing I can say is they don't go as high in volume that I would like, but maybe that's a good thing so I don't blow my eardrums. Overall very solid product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great comfort!

    Posted
    Andrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This headset is great! I got it at a discounted price as well which is a bonus! The ear pad size is perfect for Breathability also. The only "Issues" I have are the top headband and charging, the headband in my opinion has a little bit less padding than I would like. I recently had a minor issue with charging, the light that indicates the headset's power stopped working so I had to stop using it. Thankfully it was fixed when I unplugged the USB to the Xbox. All around it is a great headset and I 100% recommend it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Gaming Headset

    Posted
    MBP32
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My wife bought this for me as a gift and I love it. The sound is perfect enough to zone everyone out. LOL. It has 3 preset options that you can choose for audio. The balance between the game audio and chat audio is great. You can adjust how loud you want the chat audio to be or vice versa. The wireless feature is a must have. No more getting stuck on wires while you play. The comfort of having these on your head is pretty good. Its cushioned for comfort. The Mic performance is good. You can actually mute and unmute your mic by flipping it up/down. Overall great audio quality and comfort. What's not so great is the customization. Would've loved to see more customization.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great headset minus a few issues

    Posted
    Nightshade1127
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm enjoying the A20 headset after about 10 hours into use. My background is I have audiophile grade and gaming headsets. This headset is closest to my Astro A50's (gen one) that is why I upgraded for easier connection to Xbox one X. Below are my Pros and Cons with this headset. Pros: Comfortable-the headset does not look comfy, but it's. The headset is semi open back with a small bit of passive noise cancelation. The earpads go over my big ears so I'm happy. Great Sound-Use the ACC to put some good eqs on here and it shines. You can use simulated surround on xb1 with Windows Sonic or use Dolby Atmos. Also learn to balance game and chat on the headset or you will have issues. Battery-8 hours straight and it's still going, hoping I get close to 15 hours. Cons:low volume-not happy with this as this headset only supplies 40mm drivers and it would appear Astro tuned the volume down to increase battery life. At max volume its fine, but it's nice to go up a notch like my A50s. Just be aware if this is a big deal to you. Microphone-it was super tough to adjust the mic to a good level and noise gate. I have multiple consoles and use a optical passthrough, I got it to work but absolutely requires ACC to tweak. Requires Update out of box-if you are reading these, as soon you get these tether to your pc and update firmware. That will fix your issues and also a hard restart will fix most anything else that happens Overall, this is a great headset if you can get it for 99 bucks like I paid. Any more and I would require higher volume levels for sure. Hopefully after break in the volume is a small bit louder.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Sweet Spot in Astro’s lineup

    Posted
    DigitalYukio
    • My Best Buy® Elite Plus Member

    PROs True Wireless Headset. No wires needed for Xbox Chat/mic The Xbox One version also works completely on PS4 (Wireless mic and Game Audio). The battery is rated at about 15 hours on medium volume. Full-sized USB port on the back that you can use to charge your headset or other devices Works with both PC and Macs Useable while charging CONs There's no wired Audio support. Headphones turns on while charging SOUND This has essentially the same sound signature as every other Astro headset, which is a good thing. It's a slightly warm, slightly aggressive sound, that seems designed to split the difference between fun and accuracy. Highs are gently reduced from their maximum without a hint of fatigue. Bass is right in that nice middle ground between punchy and rumbly. The mids are present and don't sound hollow or muddy. It sounds very friendly, impressive, and pleasant.sort of like what I expect out of Bose products. It's tuned for long gaming sessions, and I think a slightly warm signature is just the right call for that purpose. This pair doesn't include the Dolby Headphone decoder of the more expensive A40 and A50 units.but you can use software virtual surround solutions like Windows Sonic or Dolby Atmos, and those work great. Astro includes three default EQ presets. The first is called "Astro," and it actually gently elevates the highs and upper mids without touching the bass. Even with this EQ turned on, the headset presents a nice, generally warmer-than-flat sound signature that I could listen to all day. The second mode is called "Pro". It adds a somewhat aggressive hump in the bass and boosts the upper-mid footsteps region. I don't really like the way this sounds at all, particularly for music. However. It's probably designed for gaming tournament scenarios. The extra hump in the bass helps further block out outside noise, and the boost in the upper mids helps bring out footsteps and game chat. So I get why this preset exists. The third preset is called "Studio", and I think it's trying to mimmic the slightly "W-shaped" sound of something like the M50X. I enjoyed the sound of this one just fine. It's nicely detailed, and more aggressively punchy in the bass than the default setting. It has slightly boosted highs too, that have just a touch more detail and "tizziness" to them, but still don't sound fatiguing. Of course, with a computer, you could delete all these if you'd like. If you hook up the A20 to a Mac or a PC, you can download the Astro Command Center and fully reprogram each of these EQ presets to your heart's content. You can also tweak the mic settings a bit. This is just simply a nice-sounding headset. The highs are present but not too aggressive. And the bass should satisfy all but the most obsessive of bassheads. I think the equally-priced RIG 800 sounds a touch more impressive on its default EQ.though that headset has some issues with digital clipping/distortion when your source volume is turned up, which thankfully isn't a problem on the A20. Astro has always presented a solid, safe, fun sound signature across their lineup, and it's really nice that the two lower-end offerings retain that. ISOLATION The A20 has an impressive amount of isolation for a cloth ear cup headset. The ear pads seal well against the head, and have a very dense memory foam inside. It won't block out as much noise as an active pair of headphones, or some of the better leatherette pads on the market.but it's great for a headset using cloth. COMFORT Astro has once again nailed headphone comfort. The ear pads have larger holes than those on the A10, so you shouldn't have any huge issues with the pads or the insides touching your ears. The pads are shaped comparably to those on the A40 and A50, with a nice subtle molded shape that helps make up for a slight lack of lateral rotation in the cups. Although the covering is similar in quality to the cloth on the A10, the foam inside the pads is perhaps the nicest Astro has ever used. It's a squishy memory foam and I really like the way it feels. It molded nicely around my glasses. That Crusher Wireless headband pad serves its purpose well, and offers more direct head support than any other Astro headset. All of those use half-length cloth pads. This pad is made of a soft rubber with a pocket of air behind it, and it feels quite nice on the head and in the hands. It also picks up a ton of dust instantly. The weight and clamping force are just about perfectly balanced, and the result is a headset that's easily wearable for hours, once you get it adjusted correctly. If you don't place it just right, the ridges in the headband might cause you minor discomfort, but that's about all I could see being a comfort issue. Astro can stand proudly alongside HyperX as a headset company that actually cares about user comfort. What a concept! :) MICROPHONE I never expect wireless mics to be amazing, especially on gaming headsets. There'sn't a lot of bandwidth to spare in the design of these products, and often the mic audio gets short shrift. No such issues exist on the A20. Like the A10, it has an exceptional microphone. The tone is natural, with nice resonance in the voice. It has decent background noise cancellation. There's a tiny amount of barely noticeable compression, but honestly I'll take it. This is perhaps the best-performing wireless mic that'sn't on a Razer product. You can use the Astro Command Center software to pick from different noise gates, and adjust the amount of side tone as well. This directly copies the features of the more expensive Astro headsets, which is wonderful. FEATURES/EXTRAS/WIRELESS PERFORMANCE Inside the box, you get a wireless transmitter, the headset, a 1 meter USB cable, a half-meter USB cable, and a 1 meter optical cable. The wireless transmitter is nice! It has just enough weight to it that it doesn't feel hollow, and it has rubber feet so it won't slide around on your desk. I bought the Xbox version, so it has a toggle on the back between Xbox and PC modes. In Xbox mode, the USB connection basically fools an Xbox One into thinking a controller is connected, and you can pump all the chat audio to your headset that way. Regular game audio comes in over the optical connection, and you can balance these levels with buttons around the volume wheel on the headset. In PC mode, you can get audio to the transmitter either through USB or optical.but you'll need to use USB if you want to use the mic or the Astro command center. The headset will also work with a PS4 in PC mode, if you connect up both the optical and usb cables, thanks to the PS4 supporting most generic PC USB headsets. So if you need compatibility with all three platforms, the Xbox headset is the one to get! The white light on the transmitter turns green when you switch to Xbox mode. There are also some Call of Duty branded versions that sell for 10 bucks more and come in different colors.and for your troubles/extra cash, you get a code to redeem for microtransaction bucks inside for Call of Duty: WWII video game. Yay? Highly recommended for gamers on a budget that want a solid mic, a slightly warm sound, and good comfort! FINAL THOUGHTS Astro has basically produced an A50, but taken out the magnetic removable ear pads and the Dolby Headphone decoder.and then lopped over $150 off the price. That's an astounding deal if you're looking for a headset and you've decided that Astro is your brand of choice. The RIG 800HX offers a free Dolby Atmos code in the box right now, and slightly better battery life. However, it will have some issues with digital clipping if you don't turn your source volume down, and it doesn't isolate nearly as well as the A20. It also doesn't have as nice of a microphone. This hands down beats anything Logitech has out right now. In short, the A20 is a totally good and fine wireless headset with exactly the feature set I'd expect at this price point, and sound that mirrors its more expensive cousins. In fact, if you're good with stereo or one of the software virtual surround modes Microsoft has recently introduced.there's almost no practical reason to select the A40 or A50 over the A10 or A20. Sure, the more expensive headsets do offer interchangeable ear pads. But that's kind of the one leg they have left to stand on, direct comparison-wise. I still love the more premium A40.but these cheaper models are perfect for most consumers who want the same sound and feature set, as long as you don't want to change out your pads all the time. Highly recommended for gamers on a budget that wants a solid mic, a slightly warm sound, and good comfort!

    I would recommend this to a friend