Customer Ratings & Reviews
- Model:
- M509DARS21
- SKU:
- 6422527
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the easy setup of the 15.6" Laptop AMD Athlon Silver 3050U 8GB 1TB. However, they are negative about its slow performance, with comments indicating that the laptop is noticeably slow.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging port
Disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ASUS was everything I was looking for and at a great price. When it came, it looked great, but when I plugged in the charger, the connection was so loose, the thing practically fell out on its own. I tried using it, but it just flat wouldn't keep the charging connection without being held down. I returned it to the local Best Buy and figured I'd just get another of the same thing as I had hoped the issue was simply a one-off. The 2nd one looked great also, but alas, the charging plug was almost as loose as the first one. Again, unusable. I am trying to replace an ASUS I had for 9.5 years and this has been very disappointing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GuyInFla,
We are terribly sorry for the issue you've had with the device charger and for the inconvenience, this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team. We would be very happy to assist you.
We are recommending to have the unit return to Best Buy and request a replacement once you're within the return time period. We truly appreciate your feedback. If you need any further assistance, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Satisfactory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer runs faster than my last, good graphics and sound, battery doesn't last as long as expected.
I would recommend this to a friendGreat laptop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A friend of mine got me to order this for her snd she loves it! No issues whatsoever!
I would recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to operate. Not as light as I thought it would be & did not come with a case but will manage without
I would recommend this to a friend- Pros mentioned:Lightweight
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is just what i needed. Speedy, lightweight and functional!
I would recommend this to a friend good computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for my daughter for school work pretty nice so far.
I would recommend this to a friend- Pros mentioned:Price
Asus 15'6" Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer I've ever bought at a great price. will recommend to friends and families.
I would recommend this to a friend - Cons mentioned:Slow performance
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty good but kinda slow but nice. .
I would recommend this to a friend Great price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. But Laptop cover came defective. It does not stay open. IT flaps down close all the time
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality of the keyboard buttons. Its compact and light weight. Its perfect to use for those going to office and schools. It does not come DVD player.
I would recommend this to a friendAsus Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable Laptop. Battery life could be better although otherwise it's a good laptop to do work on.
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the screen size, the sound is glitching but I can work with it
I would recommend this to a friendGood purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and works pretty good. Great for virtual learning.
I would recommend this to a friendSuper Fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop as a my daily computer(to check my emails, online shopping, etc) I had it for about a month and so far still working as great as the first day.
I would recommend this to a friend- Cons mentioned:Slow performance
Asus laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad I used it for a wee or two and it started to get slow.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that the unit is performing very slow. This is absolutely not the kind of experience we want any of our customers to have. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent this back due to the power button being defective. May or may not be the individual unit...not sure.
No, I would not recommend this to a friendGood Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Good quality for the price paid. No issues
I would recommend this to a friendAsus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It’s a good laptop for the price.
I would recommend this to a friendGreat computer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and overall easy to navigate. Google access is great
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing! I cannot say enough about it. Im very happy with my purchase.
I would recommend this to a friend