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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 817 reviews

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88%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Laptop for its budget-friendly price and adequate storage capacity. It caters well to basic computing needs such as online schooling and casual internet browsing. However, some users have concerns about its slow performance, particularly when running more demanding applications or multitasking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 817 reviews
  • Rated 5 out of 5 stars

    Great Laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better laptop that you can get for very less price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gaming Laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, still using for gaming and work! This is the backbone of all of our computing/shopping work!

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Slow machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow apps crash frequently. I will return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a black friday deal for my 10 year old Christmas present and so far so good. He loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it!! It's very easy to use and great for homework!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is big enough for my typing. Excellent color.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Useless. Run away FAST!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big disappointment with this laptop. I have owned several Celeron machines in the past, and they always delivered adequate computing. NOT THIS ONE. I am not sure if it's due to Windows 10, but everything runs terribly slow and choppy on this unit. I wouldn't give this to my worst enemy. I have no choice but to return it. On the positive side, the unit looks nice & the build quality is decent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the laptop has performed beyond my expectations considering the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay basic laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop a week ago and everything worked fine but within a day when trying to watch netflix movies the video would freeze but the sound would continue. Then the screen would go black and click back on and I would get a notification that the display driver had stopped working and had been repaired. These problem continue to happen so I will bring the laptop back to see if BestBuy can correct the problem if than I will be returning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you paid for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom on Thanksgiving at a dirt cheap price. It does regular day to day tasks pretty well. Surfing the web, watching movies, etc. But anything more than that is a bit pain. If you open multiple tabs in a browser or open few applications all at a time, you will experience the lag between switching the apps. Other than that, it's good for everyday light use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for my 11 yr old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop at a good price. My son uses it for gaming and school work

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Going back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine for $139 and it's not even worth that. It runs very slow and crashes it's own apps. Maybe mine is just bad but I have had it a few hours and it hardly works. Takes too long to turn on. I waited in line 11 hours for garbage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    slow as molasses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on black Friday for an awesome price but after I opened it I found out why it so cheap.. this laptop is so slow! It also doesn't have a backlight for the keyboard at night... might return this ASAP

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with MALWARE already on it..brand new out of the box..Very very SLOW...the left/right buttons click very loud..and the speakers sound warped..returning this LEMON after 2 days of purchase!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    very slow and can't handle even simple tasks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop on black Friday and as soon as I started using it I was very disappointed with both how slow it was and the fact that it couldn't even play a YouTube video in 720p.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son for Christmas. One month later the keys have quit working in the middle section of the keyboard. Best Buy won't stand behind the sale, told me that the return time was 15 days and I have to go through the manufacturer. I called ASUS and they hung up twice before I could get help. Then they refused to give me a shipping label to send in for repairs. He just kept saying I didn't qualify. Will never buy another ASUS. I am very disappointed in Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tech is ok, build quality is not.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology which makes up the motherboard, memory, etc. is fine for most users. However, the low cost of this unit shows up in the build of the unit. The entire unit is self contained. No external battery, memory door, hard drive access. The rear of the chassis must be removed in order to access anything. This act will invariably disconnect cables for the keyboard and mouse which breaks them. The keyboard didn't seat correctly either. So it bowed up in the middle. In all not a great product. There are other models for a little more that work great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. The price was incredible. It has everything you need to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great laptop for the price. Got cheap during the Christmas holidays. No issues as of yet.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for the money I guess. Wishing it was faster

    No, I would not recommend this to a friend
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