Customer Ratings & Reviews

After less than 6 months! I lost internet connection and repair has taken 4 weeks after spending over $300 in protect/repair coverage. All I have gotten is a ton load of apologies but NOTHING in compensation for my inconvenience. I dropped it off only to get it back and told to buy a device and I had coverage. It was sent away only to get it back in 2 weeks with it locked and was told to talk it back to the store. I had to leave it again.

I've gone through a few laptops throughout my academic career and have a tendency to upgrade every several years to keep up with newer technology. Frankly, I never thought I would like the touchscreen aspect of it but have found it to be quite nice. It replaces a reader tablet and overpowers my current laptop with RAM. My only qualm is with the lack of at least 1 usb 3.1 port, the low memory (which can be supplemented with an external harddrive), and the charging port not being a usb c. Otherwise the price for what is being provided is solid and worth it. I do a ton of research before large purchases like this and it couldn't be beat by another 2 in 1 for the components. Including a stylus, usb hub, and facial recognition out of the box in place of a fingerprint scanner was a good touch though. It is also beautifully crafted and quick.

This Asus 2-in-1 laptop is pretty much a zenbook in aesthetics. It is very light, portable, yet powerful enough to complete many tasks. The I7 processor has Turbo Boost frequency of up to 4.6 GHz, paired with the 16GB of DDR3 ram impresses with the quick responsiveness, and execution of apps and software. The 256gb SS size can be the main drawback for people who require more hard drive storage, but I prefer a low storage SSD on my laptop than a high storage HDD anyday. The touchscreen is very responsive, and the windows hello feature works like a charm. My only complaints would be that the laptop only has 3 usb-c ports and not have the common USB 2-3.0 port unless you use the included adapter that offers hdmi, and usb 3.0 ports. The 2-in-1 feature is a neat addition for those people that want a tablet design without the trade-off of low performing hardware. The on-board graphics chip can hold its own when viewing videos, editing basic/normal Photoshop editing. The battery life is good enough for over 10 hours of work.

I'm switching to this laptop from a Lenovo Yoga 720 13 inch laptop that this laptop is replacing. At the time of purchase, the price for the laptop was $769.99 after a student coupon which I think was a steal I'm really enjoying my experience with this laptop so far. I love the design and the feel of typing on the keyboard and using the track pad. For me, the 13 inch size is perfect - anything bigger starts to feel cumbersome and heavy. The keyboard feels great to type on, even as a taller woman with longer fingers. At no point while typing have my fingers or hands felt cramped, nor have I noticed any awkward layout of the keys At around 2.9 lbs, it's very lightweight but the build feels very solid and sturdy. My Lenovo Yoga was the same weight but didn't have the same level of build quality on the casing and keyboard. My only complaint here is the laptop's lid being a fingerprint magnet, but I will gladly deal with that "con" given how sturdy everything feels The screen is fantastic and has very minimal bezels that aren't really noticeable during use. This is another area where the Asus beats the Yoga - my Yoga laptop had a 1"+ bezel below the screen that I always disliked Windows Hello is very cool - you can register your face with the laptop's IR sensors located near the webcam so that you and your family members can instantly log in using facial recognition to bypass the need for a PIN or password when logging into your Windows account. I really enjoy this feature, though it only seems to work about 80% of the time. When that happens it's not a big deal as you can just log in with your PIN or password instead. If I had to choose, I would prefer this laptop came with a fingerprint reader instead of using facial recognition The webcam isn't the best quality and is probably my biggest gripe with the laptop. In my search for a new laptop, I saw a few other laptops with great webcams that were higher quality and this one is fairly lacking. However, I don't use my webcam for much so this isn't a big deal to me. If you're someone who plans to record YouTube quality video or makes frequent video calls, you may want to consider a different laptop The battery life so far is great, though it's too early to see how long it will last after a year or two of ownership. The battery gauge seems to show the battery will last between 6 and 11 hours depending on what I'm doing I've yet to see the laptop hit any sort of hitch in terms of performance, even during the Windows update process or while using a third party backup program that is very CPU intense to create a backup image of the OS. It's very fast thanks to the top of the line processor I have noticed a small amount of heat coming from the laptop, though that only happened twice: once during the initial set up and updating the laptop, and the other time while I was using Macrium to create a backup image. When this happens the fan kicks on to help with cooling, but it's not noticeably loud and doesn't stay on for long The speakers on the laptop are better than what I'm used to and get quite loud. At 50% volume, they're loud enough for me that any louder starts to be uncomfortably loud in a quiet room. Keep in mind that I'm not any kind of sound snob and I'm easily impressed when it comes to speakers I've tried the pen that is bundled with the laptop and it works well. I don't have much use for it currently but I may get some use out of it when returning to school in the coming months. If you're using it for the first time, you will need to untwist the top of the pen off to gain access to the battery and remove a small piece of paper in order to start using it The laptop is also bundled with an adapter that allows you to connect HDMI, USB type A and USB type C to one of the laptop's USB C ports which is great since most devices still use USB type A these days. If you're using more than one USB type A device at a time, you will need additional adapters so keep that in mind! In terms of software, the laptop came with no real bloatware other than something called "Asus Giftbox" which wouldn't even launch and was super easy to uninstall. Everything else is software I'd consider desirable to have on the laptop, like a warranty app and an app to check for updates to the laptop's drivers. There were no driver updates as of 7/26/19 Overall I really love this laptop. The only downsides I've run into so far are the webcam quality and fingerprints being fairly visible on the case. If I run into any other problems with the laptop, I will update this review. I'm very satisfied with my purchase thus far, especially in regards to value. This was the only laptop in this price range that came with an i7 processor, 256GB SSD and 16GB of RAM, and it doesn't feel like I sacrificed anything for the price I'd rate this laptop 4.5 stars out of 5 with only the webcam keeping it from 5 stars

I took a chance on this one. I needed 16GB Ram (gamer, advanced excel, website creation) and other key features but up front, she is beautiful! Lightweight, 2 in 1, camera, EZ to set up and just one helluva great purchase. She runs like a thoroughbred at the race track. FYI, I purchased Alienware desktop with all the fancy accessories and it is GORGEOUS...and I put Asus Q326FA in the same category. Hope this helps anyone looking for top-of-the-line without buying over-priced junk.

Got this laptop exclusively for capturing images and processing them. The computer is fast and have no issues with it taking time when working with the software. Only issue is all the usb port are type c, which has meant having to buy an additional add on to handle more than one type A. it comes with one adapter but only one type A and an HDMI, I needed more. Other than that it's been a good solid purchase and much cheaper than other models.

good specs and it is powerful. The only downside is it heats up easily and frequently

I use this for grad school, love the feeling when I'm typing and writing my essays. Love the comfy keyboard. Lightweight, fas with a great battery life. Love also the touch screen feature and tablet mode. Its worth the buy! My classmate, in fact, asked me about this laptop but it was sold out on Best Buy. I got so lucky I bought this with a student discount. Happy new Asus user here!

Its portable, lightweight and pretty, also very fast, the battery its not something of another world, but you can make it work. Screen has a nice quality, I'm happy with this purchase,

This laptop has been perfect for college work. It is small so it is easily stored and doesn't take up a lot of space. My husband is annoyed that there isn't usb connectors on the computer, but on an external device that does come with the computer, but it doesn't bother me! Overall is running very smoothly and I am very happy with this purchase!!

It seems to work very fast. I am happy with this product. The only complaint I have so far is that the fan makes a lot of noise and runs constantly as the computer gets quite warm.

We love the new touch screen laptop. It's the perfect size for watching our favorite movies, TV shows or playing games whereever we are. So portable!

I’ve always loved asus laptops. I was nervous about this one cause I normally get 15+ inch monitor devices but this is perfect and light weight and I’m very happy with my purchase. Side note It comes with a pen like the apple pen but like the asus version

My daughter needed a new laptop, she wanted something small, and light. For the price and features made it an excellent choice.

Lightweight and fast. The mouse pad seems to wear out quickly (already have some issues with it not recognizing me using it) so I would recommend using a separate mouse and only use the built in mouse pad when absolutely necessary.

Wonderful laptop. Light weight and powerful system, fast. The wireless hardware broke after 8 months, sent to Asus for service and they fixed it during the quarantine no problem. It was still under manufacturing warranty.

I purchased this laptop because I got tired of having to lug my desktop tower to have a question answered about how it works. The laptop is light and portable. It's much faster than my desktop was, and so far, it's working great.

I7 with 16GB of memory & SSD, so much faster then my old laptop from 2010. (i7 with 8GB & SSD.) To early to tell how long it will last, only had it for a month or so. Recommended if you need a small and powerful laptop.

I purchased and returned 2 Dell laptops before deciding on this one. It is pricier, but it is so worth it. This computer is small, sleek, and performs beautifully. It processes very quickly. The touch pad is the smoothest and fastest. So far, I’ve only a had a few problems. Dropbox continually installs itself despite me uninstalling it through the control panel. I also struggle with using the laptop as a tablet, but this isn’t a big deal to me. I also think this is just because I haven’t used this kind of laptop previously. However, I’ve found it is difficult to use a bluetooth pen on the tablet. This laptop comes with a bluetooth pen, microfiber cleaning cloth, and a converter for the USB-C, allowing for HDMI and regular USB. It also comes in a pretty cool box.

I wanted something that was not too bulky, but not too small that it feels like a tablet. This is perfect! I can present in front of a group without carrying a huge screen, but it's easy to use for working as well.