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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 750 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the touch screen, lightweight design, and affordable price of this 2-in-1 laptop. They appreciate the ample storage and smooth performance that meets their expectations. However, some users have concerns about the short battery life, slow startup time, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 750 reviews
  • Rated 3 out of 5 stars

    Good now but install was glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a lightweight 2-in-1 and great for my daughter preparing for college. However, slow performance, lock ups, and loss of touchpad and mouse pointer were common issues. Thank goodness we took advantage of the Best Buy free in-store setup by Geek Squad. They found an issue with an improperly loaded program. All is better now.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless is poor, touch screen good, easy to use, not really good for number cruncher

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the Asus laptop it has been pretty easy to use and it's got a good processor. I haven't had any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my husband who was going out of town on a business trip and training conference so he would be able to download some industry-specific software to use on his trip. The laptop works just fine and has some nice capabilities like the touch-screen and Windows Ink which is pretty cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus laptop is a great computer. I read online that it’s one of the fastest computers and I would totally recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taken awhile to figure out windows on this machine, but am slowly liking it more. Quality. Would purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great specs, with windows ink compatibility. Great form factor and takes advantage of windows 10 capabilities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer lap top works for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works well for our daughter, who is a college student. However, we are upset the Best Buy representative failed to tell us the price was going to be increased the next day. We saw it for the first time on a Saturday but didn't buy it until the following day. Unfortunately, there was a major price difference and it never lowered during the time frame we could get an adjustment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new laptop. It is taking awhile to get used to but I am really excited about all of the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great comoutet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Still trying to figure out all the cool things it can do. Only complaint, hard to push the on button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lightweight good resolution sufficient ports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ASUS...setting it up was a huge hassle. I've had an ASUS before and found it reliable and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect spare laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Mother-in-law to replace her old laptop. Great computer and fast for what it’s worth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this laptop but, it does have some glitches and constantly needs updating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the most expensive laptop I have bought in recent times. My daughter wanted one and this also acts like a tablet. Once all the Windows updates were done, works very well. Battery life is good. Another fine Asus product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs well! The convertibility and hardware are very nice and I’m very pleased with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. But disk is always 100% and slows performance. My guess it better perform with SSD

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slower than my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than my expectations. I was hoping this could perform better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, reliable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have found this to be a solid laptop. Bought a similar one two years ago and have been pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need it to do with ample space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a month of purchases, this, a Lenovo Yoga laptop, an Epson printer/scanner/fax and an Epson projector. I never would have gotten through it without Andy's help in the Victor NY store. He was very knowledgeable and helpful. Everything is working like clockwork.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2-in-1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responds very well. At 14" it's easily & very comfortably used as a tablet. Excellent product.

    I would recommend this to a friend