
Rating 4.1 out of 5 stars with 750 reviews
4.1- Touch screen (87)
- Price (70)
- Lightweight (60)
- Performance (20)
- Storage (20)
- Speed (73)
- Battery life (25)
- Hard drive (16)
- Freezing (6)
- Startup time (4)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Nice working till date in 2020 September
2 Years owned the ASUS laptop which came out to be useful in these following years, the touch screen is great n sometimes stop code occur n the lappy goes blank, but after updates it is working good.
Posted by 2929
- Rated 5 out of 5 stars
Good Lap Top
This Lap Top I bought for my husband as Birth Present and he is very happy with. He need a computer to use for his photography classes and has being very helpful, is working very well for him.
Posted by JOJO
- Rated 5 out of 5 stars
Love the touch screen
I love how the spine of laptop allows you to flip the keyboard backwards as a stand and swivel the monitor. Touch screen works great and has 1TB of storage
Posted by Shadow
- Rated 1 out of 5 stars
Don't buy
Bought this item as an open box. After two days of use, the recharger would not recharge, the page up key broke off, and the wifi would not connect. Unfortunately, since I was going to bring this laptop overseas, I did not bother buying any warranty. What a waste of hard earned money.
Posted by LeoL
- Rated 4 out of 5 stars
Solid overall but uneven back-lighting at startup
I love the design, the specs, and the pricing. Don't worry about the speed, which you can greatly improve by swapping to SSD drive. However, it took me two exchanges to find out the screen of this model may have quality issues. - 1st Laptop: The screen had a red dead pixel on the lower right. It's especially obvious at starting but no biggie for the rest of laptop when operating. - 2nd laptop: I started to notice uneven back lighting on the upper edge of screen, when restarting in a dark environment (ASUS image running on screen). At first, I thought it's my eyes and the screen view seemed fine after Windows started with all the desktop picture and program images in the background. - 3rd laptop: I restarted laptop again in a dark room and the uneven back lighting was so obvious. I never had that in my previous laptop (Sony, Apple, HP). It confirmed my observation the quality of screen back lighting wasn't up to the qaulity. But I have to make it clear that after windows started, the screen view seemed very fine. I'm not a hardware expert and don't know if/how serious the screen back-lighting issue would impact the overall screen life. Is this back-lighting issue considered a defect? Would appreciate any professional answer. Kudo to Best Buy customer service and Geed Squad. I received great customer service along the way.
Posted by doghouse