Customer Ratings & Reviews
- Model:
- Q405UA-BI5T5
- SKU:
- 6077500
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the touch screen, lightweight design, and affordable price of this 2-in-1 laptop. They appreciate the ample storage and smooth performance that meets their expectations. However, some users have concerns about the short battery life, slow startup time, and occasional freezing issues.
This summary was generated by AI based on customer reviews.
beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seems to suit all my needs . when I am typing it skips back to earlier line which is confusing.
I would recommend this to a friendSo easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift that I wanted and is so nice to be able to use in tablet mode or laptop mode.
I would recommend this to a friendWorks well
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter for senior year of high school and hoping it is good for college!
I would recommend this to a friend- Cons mentioned:Speed
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer features are awesome but the computer is very slow
No, I would not recommend this to a friend Great buy for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a touchscreen and I have found it to be a nice little computer. It doens't come with a pen. Best buy sold me a pen and said it would work wirh this computer but it didnt. I now have to buy a Asus pen but they are sold out everywhere and Best Buy doesnt carry them.
I would recommend this to a friend- Cons mentioned:Freezing
OK not fast
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frozen lots of time need to turn off and on many times
No, I would not recommend this to a friend Good Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, good and very reliable; it works really well as a tablet and as a laptop good all around
I would recommend this to a friendGreat laptop for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am pleased with my ASUS. It boots up pretty quickly and I have had no issues with it.
I would recommend this to a friendGreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for student and my embroidery software it is fast and easy to use from the most part
I would recommend this to a friendgreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it few weeks ago. Battery life is excellent so far. Processor is little slow though.
I would recommend this to a friendNew laptop purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couple weeks ago we went to best buy to purchase a new laptop in richmond indiana.. The staff was amazing and helped us pick out our new laptop. They took the time to explain everything to us and what would be the better deal.. Successfully purchased a new laptop..
I would recommend this to a friendMy Daughter loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for my daughter who is a high school junior taking AP classes. She loves that it is light weight, has plenty of memory, and operates flawlessly. Plus it was in the returned cage so we received an additional 20% the already discounted price!
I would recommend this to a friend- Cons mentioned:Speed
Student laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year it had basic problems with updates. Slow.
No, I would not recommend this to a friend - Cons mentioned:Speed
Compare to other options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had great luck in the past with best buy computers. This computer has been very slow and not reliable. It constantly loses wifi connection while all of our other devices connected to wifi at the same time are working just fine. Not my first pick in the future.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the connection issues you're having with this model and please allow us to make your experience with ASUS a better one. We would recommend that you update the wireless driver on this model. You can do so by clicking on the following link: https://www.asus.com/us/Laptops/Q405UA/HelpDesk_Download/. In regards to your computer being slow, we would recommend that you check for windows updates. Select the Start button, and then go to Settings > Update & Security > Windows Update , and select Check for updates. If the issue persist, we would recommend that you have this device sent in so we can have our technicians diagnose the issue. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. I do look forward to your response. Have an extraordinary day.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
It's a great beginner 2 in 1 laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop is a great starter laptop. Its reliable and has the most up to date features.
I would recommend this to a friendGreat computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprise on how much I like this computer. It's definitely a great budget friendly computer. It's fast and does exactly what I need it for. I would definitely recommend this for a student and/or someone that needs a tablet/laptop combo.
I would recommend this to a friendbest reliable laptop brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop built good, the performance great and slick design, overall good for all use.
I would recommend this to a friend- Pros mentioned:Price
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. the sale price was good for this computer
I would recommend this to a friend MY ASUS TOUCH-SCREEN
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY ASUS TOUCH-SCREEN COMPUTER HAS BEEN THE BEST ONE I HAVE OWNED, EASY OF USE. I ABLE TO KEEP UP ALL HOUSEHOLD FINANCES WITHOUT ANY PROBLEMS. SURFING THE NET,GAMES ARE JUST AS SIMPLE WITH MY ASUS COMPUTER.
I would recommend this to a friendGood enough for HS student work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. Processing slowed down a little when more programs were loaded on it.
I would recommend this to a friend