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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 750 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the touch screen, lightweight design, and affordable price of this 2-in-1 laptop. They appreciate the ample storage and smooth performance that meets their expectations. However, some users have concerns about the short battery life, slow startup time, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 750 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been great. It is very flexible. It is also very easy to use. It was not badly priced either. Works well for every day basic uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Every Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy Asus. This has been a great laptop for my teenager. I purchased my first Asus in 2006 and Asus has always proven dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly amazing laptop with all the bells and whistles. Bought this laptop even after reading all the negative reviews....no regrets no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a graduation gift. This is the third Asus I’ve purchased and they are absolutely wonderful and perfect for a college bound student.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cause for concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read reviews before purchasing this laptop for my daughter to take to college. I thought I was getting a good deal with the discounts and took the bait. Anyway, two weeks after the purchase and the laptop barely touched. The screen has developed cracks radiating out from one of the hinges. This is also affecting the behavior of the laptop as it is a touch screen. Now it seems that the computer has taken on a mind of its own. I rarely purchase warranty contracts. This time I did and I am glad. Hopefully, we get the laptop back before my daughter travels to college.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has power capable of running intense video games, graphic artistry, and is light weight. The tablet mode keeps it compact and versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aurs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for Christmas 3 years ago and it still goes going strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Asus laptop and it has been everything that the tech told us it would be... Amazing ! It works great, had tons of memory !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop arrived as scheduled and setup was easy. The performance is so far so good. We are happy to recommend this little laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power packed laptop, durable, highly recommended. Only con is that the RAM is fixed. Can't upgrade it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent entry laptop for a middle schooler that outgrew her tablet. Better than decent with a cheap SSD swap instead of the HDD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for me, great help from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my hard drive on my computer so bought a new one for my old computer for my husband to use, and a new one for me. I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hardrive is incredibly slow makes everything else useless. The hardrive is very hard to change in this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife and it turned out to be a great buy. It is fast, powerful and easy to use. Happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing in every single way. Not only is it a two in one but it also has a fingerprint scanner for extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed it alot and keeps charged for a while. You can flip down to just screen or flip so you can use as a tablet

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would usually avoid a one star review, but this laptop has just been awful. It takes forever to boot, and it is atrocious at even a simple task like opening chrome. I replaced a 7 year old hp all in one after a failed hard drive, and I thought by not buying the cheapest model I would be okay, but I was extremely wrong, and very disappointed

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear MrGerbik,

      I do understand your disappointment if you are experiencing slow boot up time and performance issue with the laptop. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. In order to maintain optimum system stability and performance, cumulative WINDOWS Update needs to be installed periodically. If you are accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If you need further assistance, please email me at [email protected] and I would be happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Asus is a great computer. Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best I've ever purchase. right size, Windows ,10 is great. I'm glad i purchased this. Works great. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made. No regrets. I always had a HP but after doing Asus I can't see myself going back. My favorite computer so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup, ease of use, styling, speed. Pretty much anything you can ask for is encompassed by this computer. Absolutely love it!

    I would recommend this to a friend