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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 750 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the touch screen, lightweight design, and affordable price of this 2-in-1 laptop. They appreciate the ample storage and smooth performance that meets their expectations. However, some users have concerns about the short battery life, slow startup time, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 750 reviews
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Used daily in college classroom. Light, durable, and just the right size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Asus i5 is sexy. Nice size. Very easy to work on, as well as very light to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new lap top. My child will be taking it to college with him and loves how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is very helpful for school. It has everything I need included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 2-in-1.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a few glitches at the beginning but we resolved them. It works fantastic now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is lap top that fit to me, light enough to mobile. Specs enso worth it with the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son in college. Lap top still process very quickly. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my daughter, replacement and has been working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Everything about it the ease of use the set up everything.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    slow laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for a laptop with a lot of memory but it is fairly slow. Doesnt work well with Windows 10

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the experience you had with this model. Please allow us to make your experience with ASUS a better one. Can you please provide us with a detailed information on the issue you're having? We would recommend that you check to see if there's Missing Windows updates or outdated drivers and Data Corruption. If the issue persist, we would recommend that you back up your important data and perform a system reset. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. I do look forward to your response. Have an extraordinary day.

      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Battery life, Speed

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does not hold a charge and takes forever to turn on

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Bailey,

      Thank you for sharing your feedback on this model. We're sorry to hear that your notebook is not holding a charge. Please allow us to make your experience with ASUS a better one. Does the notebook stay on when it is unplugged from the charger? Please ensure that you are using the original ASUS charger that came with the unit. We would recommend that you perform a hard reset on this model. Unplug the charger> Press and hold the power button for 1 full minute> Plug in only the charger and start up normally. If the issue persist, we would recommend that you reach out to us so we can have our technicians look into this issue. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. I do look forward to your response. Have an extraordinary day.

      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact computer for the price fast only downside keyboard is a little small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has served at our needs, we hope to have this laptop for a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my self and one for my mom. It’s very practical. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter computer. Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my sons first year in college. He loves it. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need, responsive, looks nice and so far has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a gift and they love it. It is being used in a Travel Business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and lightweight. Easy to used . Thanks! Price a little higher !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Grandson loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson needed a little more power for college and this fits the bill for hos needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my daughter to take to school it was a great deal and she loves it.

    I would recommend this to a friend