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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 750 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the touch screen, lightweight design, and affordable price of this 2-in-1 laptop. They appreciate the ample storage and smooth performance that meets their expectations. However, some users have concerns about the short battery life, slow startup time, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 750 reviews
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good computer. i like that it can be a tablet too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great so far no issues. Whole family has Asus computers with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer has been a joy to have. It’s more than I hoped for. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer computer miner glitches but last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome asus laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and awesome laptop. Easy to setup. You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy I would recommend this to friends! Easy to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very good for school. My kids use it for school and church.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop at first needed quite a bit of updates. But is really good for what i need.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Not expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online as an open item. Got the box delivered and it was just loose in a big box with just one little bubble wrap on the side. Packaged horribly. When I turned it on it took forever to come on (was plugged in) adn was slow as Christmas! Tried many different things to no avail. Very disappointed. Returned item.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Bigdaddy,

      I certainly understand your disappointment with the quality of the product you received and the inconvenience this may have caused you. Normally, shpping related issues are resolved by the seller if the item was delivered to you in bad shape. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot or restart during the update process. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. In order to maintain optimum system stability and performance, cumulative WINDOWS Update needs to be installed periodically. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Asus quality, Better than Apple in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, quality is great. Great picture and sound. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light weight and easy to carry. Fast server and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service great laptop.for our daughter .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we were able to find everything we needed in one spot .thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my daughter and she loved the computer and its very light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift and she loves it. Works great and brite screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great laptop. Easy to use and light weight. The battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters college

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little laptop got my daughter thru nursing school. All the way to RN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry this lap top to every place I go. Is light fast and teliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so awesome! My son loves it. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed without overkill. The laptop is fast and efficient.

    I would recommend this to a friend