Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $211.99
Clearance
The comparable value price is $379.00

Customer reviews

Rating 4.5 out of 5 stars with 694 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the touchscreen, ease of use, and battery life of the 2-in-1 14" Touchscreen Chromebook. Many appreciate its size, price, and performance for everyday tasks, along with its ample RAM. However, some users mention limitations in storage capacity and difficulty opening the lid. The lightweight design is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 694 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Chromebook for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Chromebook, Nice size, great build quality (aluminum). Great price for Black Friday deal. Good battery life too only downside to me is the keys are the same color as the laptop (silver) with white letters so it can be kinda hard to see in the light

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Lid

    Rated 4 out of 5 stars

    Decent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive design. Good battery life. But it is hard to open the lid. The two finger right click often doesn't work. Decent product for this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and it’s easy for my daughter to work it. She loves doing her homework and playing games

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touchscreen

    Rated 5 out of 5 stars

    Definitely a eye getter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little laptop for the price! Got it for my grandpa that likes touch screens and thought I’d give it a shot. I’m glad I did

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    ASUS is solid chrome book

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine. Too bad the Best Buy site has been unresponsive the last few days else I would have reviewed this sooner. The description is inaccurate, there is a backlit keyboard and touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need. Fast and touch screen is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this Chromebook, only problem is screen capture doesn't really work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chromebook

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for school and I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop !! I love it ! You couldn’t find better for the price of the quality you’re getting !! Bought an hp also and this is 100 times better !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gift. I got it for my Christmas present. I loved it from the start. It’s a great product it has a parent control and it is very fun. You can play games and research things and it’s a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use and I like how Netflix and Hulu look like apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the basics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet for surfing and games. Basic use no bells or whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A glorified Android tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad thing about this laptop is the 2026 EOL support, but after that ChromeOS Flex might do the work (but losing Android apps will be a big hit)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Chromebook! Works great for streaming, gaming and basic needs. I use it for online classes amd streaming apps while on the road. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I best touchscreen available love it got it for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer! Well worth the price. Havent had any problems. ASUS makes a quality product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but…

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is good the problem was that it came with very very deep scratches and it was suppose to be in excellent condition and stated that LOOKED BRAND NEW, i don’t think deep scratches are in that category but ok.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Yared,

      We are sorry to hear that you recieved your unit damaged. We would recommend that you have the unit sent back to your place of purchase for a replacement model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Chromebook caught fire.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 92 days of buying it i was shocked when it out of nowhere caught fire. I barely even used this. Bought it open box from best buy and they supplied me with the wrong charger. Wouldn't even listen to me at the store and made me leave after trying to get answers about what to do. Don't buy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JasonG,

      Thank you for sharing your experience with the Chromebook.



      We certainly understand your disappointment with the quality of the open box product you received and the inconvenience this may have caused.



      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good… nice to buy on here. Best buy is great love you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touchscreen

    Rated 5 out of 5 stars

    Awesome device @ $179

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up on a great Black Friday deal. I was coming from an Acer CB with i5 chip, 8 GB RAM, and much higher resolution touchscreen (but that Acer screen start having issues at 14 months). Other than the screen quality, this thing is just as fast. I am thrilled with the performance and battery life which is much longer with lower res screen and less power hungry chip. I think having at least 8 GB RAM is key. For $179 Black Friday deal, I am thrilled with purchase. For this price, screen quality is good.

    I would recommend this to a friend
Sponsored