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Customer reviews

Rating 4.4 out of 5 stars with 765 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 2-in-1 15.6" Touch-Screen Laptop, such as its touch screen capabilities, fast performance, and reasonable price. Many users appreciate the laptop's storage capacity, 2-in-1 functionality, lightweight design, and long battery life. On the downside, some customers have expressed concerns about the boot time and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 765 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very very pleased with my Asus - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 1TB Hard Drive. What a great decision. It was very easy to set up. I was impressed when it started talking to me during set up. The mic is very receptive. No trouble hearing and understanding my voice at normal volume across the room. The sound is amazing as well. Better sound than any other laptop I've had. The touch screen is very sensitive and extremely helpful and convenient when using the computer around the house and I leave the mouse behind. This is much more than I hoped for, and the free geek squad set up is amazing as well if needed. I didn't need it but was impressed that it was offered. Another purchase that puts Best Buy #1 in my opinion. Thanks again guys

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    Best Laptop for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eight year old MacBook Pro was finally showing its age so it was time to replace it. Sadly, I didn’t have the funds to go for a new MacBook, even at an entry level model. After weeks of research, this seemed like a great deal for a laptop with 12GB of RAM and a 1TB drive. It runs great and the touchscreen is an added bonus allowing me to use a stylus in my artwork rather than having to transfer files to my iPad. The Harmon Kardon speakers provide fantastic sound as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has a decent price tag. Convertible 2-in-1 Laptop can maximize multitasking abilities The Intel Core i5 processor and 12GB of DDR4 RAM let you run multiple programs at once, and the integrated fingerprint reader replaces passwords as a login credential. Includes a 1TB hard drive to store plenty of documents and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because my old one couldn't keep up with my school work, is an excellent choice in laptops. This is only the second ASUS product I've ever owned and I still have my first which is a gaming desktop. Definitely stands by its name, highly recommend this laptop for school or work purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, great graphics, it's fast. and it's got a large HD. I I like it a lot, and think it's a great little notebook.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen bleeding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned 2 of these to best buy due to major screen bleeding. Geek Squad said they had bad panels. I wouldn't recommend this PC and I won't purchase Asus again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 4 out of 5 stars

    Works for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of ASUS motherboards for at least 10 years. Knowing how good their motherboards have performed in the computers I have built, I thought I should try out their laptops. I purchased this laptop to use when I travel for work and to share with my wife who uses it for photo editing (Photoshop). So far the unit is a decent laptop. The graphics card is not that great nor is the boot time, but I can easily use Microsoft Office and the laptop can be used moderately as a workstation. The laptop can only handle very basic 3D Games. It is very light, which makes it easier to carry, but at the same time, it probably is very delicate. I purchased two of the units, and one of the boxes had scuff marks on the outside of the box. When I opened it up, I found the screen had been cracked. Because of this, I plan to purchase an outer shell or casing for the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M.2 Upgradable, Easily Disassembled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8th Gen Intel Core i5 8250u Quad Core Processor - This 15W Quad Core Processor is Intel's 8th Generation Kaby Lake 'refresh'. Intel claims with this new generation up to a 40% improvement to the previous generation. 12GB DDR4 RAM - Plenty of RAM for various uses. 8GB of RAM is soldered to the motherboard. However, there is one user accessible slot with 4GB populated. The existing 4GB module can be replaced with a 8GB module to reach the system's max RAM of 16GB. 1TB HDD - The included 5400RPM drive is the most disappointing piece of hardware included in this 2-in-1. As with any computer, the mechanical hard drive will typically prove to be the biggest bottleneck in the system. I had a Samsung SSD laying around and replaced existing drive with it and cut boot times down to 8 seconds. (After POST to Desktop) M.2 slot - Asus included a much appreciated SATA M.2 2280 slot for storage expansion. The M.2 is keyed in 'M' but a 'B & M' Keyed M.2 SSD will work. A 'B' Key M.2 will NOT work. In the future I will most likely use the M.2 for Windows and use the original 1TB dinosaur for slower storage of my files. Battery - So far I have seen around 6hrs of battery capacity as specified from the manufacturer. Keyboard - I find this keyboard, as I'm currently typing on it, to be very comfortable and natural to type on. The backlight and numberpad is a major plus with this model. Touchpad - I haven't had any issues with the touchpad. I enjoy the multitouch features of this model. It makes scrolling through pages and documents much easier with multiple finger gestures. Screen - 15.6" Full HD Screen with excellent viewing angles. Touch screen is responsive and precise for my uses. Connectivity - 2 USB 3, 1 Type C, Card reader, Full size HDMI, Combo Mic/Headphone jack. I would have liked to have seen an expanding RJ45 jack but this model is really geared for on the go use and less for hardwired connections and optical media. I was able to find this Laptop at my local Best Buy as an open box item for a mere $680. I felt as if I was cheating the store at that price with this unit. I would absolutely recommend this Laptop especially after taking advantage of it's existing hardware with the speed of an SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Ggood computer for personal or business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oolder asus, bought in 2011 was in need of replacement. I had a very good experience with it so i chose to keep with that brand. I have been very happy so far. I havent gotten completely used to a touch screen yet but like the option ofbhaving it. The increased memory and processor speed compared to my old model has been great. The onebthing it didnt have was a dvd drive, whuch i use because i still purchase cds and manage my music files but it was a simple and inexpensive remedy

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1, Touch screen

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a no frills machine that can deliver for business work...gaming isn't my thing and I didn't want a lot of fluff. This meets my criteria and performs as expected. I especially like the 2 in 1 feature and having the ability to use the touch screen. Easy set up, solid unit. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect control, perfect picture quality, stunning sound quality(it has harman kardon speakers). What better can you expect with that price range? Thanks to sales guy, as I had HP and Dell in mind, thanks for helping me with the decision to go for ASUS. As an IT professional I will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value - just what I need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to find this laptop with all the features I wanted (touch screen, tablet conversion, quad core processor) but without all the extra bells and whistles I didn't need and want to pay for. The 1 Terabyte HD and 12 GB of HD Ram are plenty for my usage. LOVE the backlit keyboard! And the screen image is so sharp. Plus - I get to stay with an ASUS! (replacing my much-loved old ASUS.)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Okay Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this is a standard Windows 10 2-in-1 laptop with touchscreen. It has good (not great) response in general and it does fold over into a tablet if you wish to use it that way also. I bought this for my wife for Christmas and all is okay with it. It has plenty of storage for our entire digital picture collection (1TB). Also, it has a truly full-sized keyboard with a somewhat small keypad. The keypad was a requirement for us and this is one of the few tablets I could find with that feature. Overall, we are happy with it. It sometimes is nice and quick with pulling up pics & accessing websites. Generally though it is sluggish. I wish I had gone with my 1st instinct and purchased a 512GB SSD and a core I7 processor. I have SSD on my laptop with a core I7 and it is much faster (night & day difference) with disk i/o and processor speed. This one was a better fit for our budget though. Now, for the casual,patient web-browsing scenario, it will do fine. It is nice and compact, seems well-built, and has a nice sized screen and keyboard. It isn't too big, yet not so small you can't enjoy even a movie. It just isn't a fit for us for picture editing and quick picture/file retrieval. I give it 4 stars since it probably fits the bill for most users, and we have had no hardware/software issues or errors.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1, Touch screen

    Rated 4 out of 5 stars

    Good Basic 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for its 2-in-1 abilities. My main uses are internet browsing, email, word processing, and minimal streaming. As a basic user, I find the touch screen to work well and the hinges are good with minimal screen bounce. I have not noticed any noise or heat issues as of yet. The keyboard is user friendly and I love that the brightness of the back lighting on the keyboard can be adjusted and even turned off. The smaller numeric keypad takes a bit of getting used to but I am glad that it was offered. I wish that I had been able to get a optical drive (DVD/CD) though. The price was definitely a big part of the decision and it is certainly a good computer for the price. My biggest concern is that certain webpages seem to take too long to load. I am hoping there is a setting I can change or other programs I can eliminate to solve this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually went to purchase a different laptop but after speaking to salesman we found this laptop to be a better fit and perfect for my needs. This laptop is great for teachers and students, easy to use and lots of storage. I also do a lot of research on the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Great battery life and touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touchscreen and the weight of the laptop. It feels sturdy and well built but is very thin and lightweight. Very good battery life. I wish it had a SSD! Good for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect laptop for most people's needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a laptop and looking at a couple different models. This one for the price and options made it the best choice. There was 2 with ssd drives with less than 500gigs in the same price range, bit this one has 1tb of memory. Traded a little speed of the hard drives for memory space. Ssd drives are a little faster, but not enough to sacrifice memory space. It handles everything that i have needed or asked of it without problems. Love that i can flip it and use it like a tablet. I definitely would recommend this laptop to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Great laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Extra plus that it was an open box. Super fast computer. Does amazingly with my school work. Runs super smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I wanted it to do! No complaints. Had to have a backlit keyboard, 10key, touchscreen, larger screen, generation 8 processor.

    I would recommend this to a friend
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