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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 546 reviews

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88%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive aspects of the 2-in-1 touch screen, gaming capabilities, price, processor, storage, and performance of the laptop. Some users find the laptop to be a bit heavy and have concerns about battery life. Additionally, a few customers are not fans of Windows 10 and find the laptop to be a fingerprint magnet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 546 reviews
  • Rated 5 out of 5 stars

    The computer is fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has made doing homework easier and in the future will allow me to do homework while traveling

    I would recommend this to a friend
  • Cons mentioned:
    Heavy

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance was just ok. Too heavy/bulky for a 2-in-1 style laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was bought for photo editing. The graphics are great and the large screen is great for editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with this computer, does all I need it to do. Works well with all the installed programs and very responsive. Good price from Best Buy, where I try to get all my stuff from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond My Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before I purchased this laptop. It is beyond my expectations of how well it would work. The functions, clarity and ease of use is much better than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to setup and get started. The speed is great and very reliable. We have purchased several of these for our church!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, love the touch screen and 1TB memory. Metal case looks so sleek.It is a little sensitve to fingerprints though. But I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It has Backlit keys which I wasn't sure I would like but I really do. Texture of the keys is perfect so fingers don't slide . You won't be sorry if you purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not preferred for an actual gaming laptop, but it works for what it's built for. Gaming, school, and etc.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good portable 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of great features the graphics are awesome the sound is great there are plenty of USB ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I've ever owned. Lives up to the great reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about buying this brand because I have always had either an HP or Toshiba, but this laptop was recommended by the guy at Best Buy and I'm very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Heavy

    Rated 4 out of 5 stars

    Great for everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than windows 10 needing to be reloaded, this laptop is great. It does everything needed. Only issue I have with it is that it's a little bit heavy to use as a tablet. It is awesome how it flips over. The mini subwoofer it comes with makes a massive difference for watching movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, price was really good. A bit much on the bloatware but that with any pc nowdays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop love the lighted keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A learning experience using windows 10. Not happy having to take my new computer back to Geek Squad to get rid of all the junk files that automatically loaded at start up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a realy strong and perfect laptop in this price range!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ASUS has a hard time keeping its products simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I want to turn off the taskbar because it is so sensitive that even if my thumb isn't touching it but just gets close, it causes all my windows on the internet to close or whatever program I am in to close. So, turning off the touchpad should be simple - yes? An easy, justifiable request. But is it easy on my new ASUS? Nope - it's impossible! Everything written on the internet on how to turn it off doesn't help and even when I delete the drivers for the touchpad, it just starts working again! Ok how about if I don't want my computer to hibernate at all - should be easy - right? NOPE! I set everything to tell the computer to stay on always - does it - NOPE! I even had the a Geek Squad member at Best Buy try to do it - he couldn't! With all the power this computer offers for the money - I will buy a Toshiba or Sony or something else next time - even if it costs more. I have wasted SOOOOO MUCH TIME on these trivial things. Very frustrated & very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice toy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the wife,works great and easy-to-use.very powerful and can get around on it wants it's set up to her style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, but not as fast as I was hoping.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen. Easy set up. Not as fast loading as I hoped.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same Noise as Others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs on this laptop seemed like it would be a great workhorse. It does lag at times, even with Performance chosen as the power plan. It also has that ANNOYING hard drive noise. I assume it is the hard drive based on other complaints. Whatever it is, IT IS A CONCERN.

    No, I would not recommend this to a friend
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