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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 546 reviews

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88%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive aspects of the 2-in-1 touch screen, gaming capabilities, price, processor, storage, and performance of the laptop. Some users find the laptop to be a bit heavy and have concerns about battery life. Additionally, a few customers are not fans of Windows 10 and find the laptop to be a fingerprint magnet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 546 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. I can do what I need to do quickly and professionlly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased to help on engineering work and it is performing very well. Great cost x benefit option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for an engineering student and it provides everything he needs. Lots of power and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is versatile, lightweight, and has enough storage for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for learning Windows 10.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop if you have learned to use Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It is the perfect size for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and the person that sold it was top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for such great customer service! You were patient and knowledgeable!! This computer was a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have lag while gaming due to graphics loading. Nice picture. Just don't like that there is no mic jack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is really good except the battery sucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    wifes gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife bought this for herself and loves it after having it for two months. it comes with an external speaker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop for photo editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop ease of use very versatile great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one complaint with this laptop handles everything I throw at at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before to change to Asus Q552, I bought Toshiba laptop which one was horrible work, Now i'm happy to have Asus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still getting use to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quick boot up, need more time to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop its lnot heavy, the speaker sound sounds good. The tablet is fantastic I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I find this to be a very good computer. Turns on quickly and responds just as quick loading programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is prefect for watching TV and movies, using Skype on this Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it so far. New windows that in learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as above. I also had two sales reps helping and they were very informative, nice and patient with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person very knowledgeable and answered all my questions. Even gave me options and comparison.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not meeting salesmans hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because kid needed laptop with standalone graphics card. Salesman recommended this above all others in the store. We have been disappointed---graphics card freezes doing simple tasks.

    No, I would not recommend this to a friend