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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 546 reviews

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88%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive aspects of the 2-in-1 touch screen, gaming capabilities, price, processor, storage, and performance of the laptop. Some users find the laptop to be a bit heavy and have concerns about battery life. Additionally, a few customers are not fans of Windows 10 and find the laptop to be a fingerprint magnet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 546 reviews
  • Rated 5 out of 5 stars

    Enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so sofisticated, I can't figure out all its worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. not sure how to use in tablet mode though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is where the best laptops I have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great because it has a cd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this computer is a good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good for office work and for business thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend that anyone should get this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could ask for and more. My son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for my child going to college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Had wonderful assistance at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person knew what my son needed on his computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy rep informative; matched my needs to ASUS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but solid laptop. Very pleased with it.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice clean lines...good color....meets all our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for college and it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for work and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick setup and easy to use. thin and light weight

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through 4 computers in a month and a half - 2 of which were Asus and 2 HP Envy. ALL 4 computers display the error "display driver intel hd graphics drivers for windows 8 (r) stopped responding and has successfully recovered." I had Geek Squad work on the computers, called Intel AND HP and had them remotely work on the computers with NO fix. After returning these 4 computers that were DEFECTIVE, and the employees know this, I decided to try an MSI. Upon being rung up, a red warning flag comes up for my account, stating that I may not be able to return anything else. I asked if upon getting this 5th computer, the MSI, if it doesn't work and I have to return it, will I be able to do that. She said yes, just let them know what has gone on with all of these computers, that they are defects. Now upon having the MSI for a week, the battery is defective, Geek Squad tells me they will return this one and reorder another. NOW THEY ARE UNABLE TO DO THE RETURN BECAUSE I HAVE THE RED FLAGS AND BEST BUY IS UNABLE TO DO ANYTHING ABOUT IT!!!!! There is a "third party" company that monitors their returns - they say I have to file a dispute because of all the returns!!! This will about put me over the time to be able to return/exchange this computer to Best Buy for being defective!!! SO BUYER BEWARE! Be prepared to return multiple computers and then be red flagged and not return anymore of them if they are defective!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no expert but this isn't the big fast machine I expected it to be. Seems to be very laggy having trouble handling multiple programs running at once.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Good easy to use computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use computer, I use it for some gaming, but mainly to surf the web, good over all computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice overall but grafics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its difficult to change sistem to use only external graphics card, it keeps blinking once in a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, lots of storage and easy to use. Love the flip back into tablet feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    conflict with windows 10!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second Asus and both had a conflict with Windows 10. Had to return both.. I'm sure the windows program was the issue!!

    No, I would not recommend this to a friend