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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 546 reviews

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88%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive aspects of the 2-in-1 touch screen, gaming capabilities, price, processor, storage, and performance of the laptop. Some users find the laptop to be a bit heavy and have concerns about battery life. Additionally, a few customers are not fans of Windows 10 and find the laptop to be a fingerprint magnet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 546 reviews
  • Rated 4 out of 5 stars

    Great computer for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really quickly, love the graphics card and it works really well for running multiple programs(10+)!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome mark down prices on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks for all your help best buy. you staff is courtesy and friendly and I will continue to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer, it's very sturdy and easy to use. It is nice to have all the latest updates. The screen is a great size to get all my work accomplished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the computer and it is easy to use. The jury is still out thought on Microsoft 10.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Computer, GM David is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is awesome space but the GM is horrible. David the GM treated me like terrible on an exchange that was broken in the box. The guy needs retrained on how to treat customers who spend money on a store. I can definitely recommend the product but I can't recommend the Colonial Heights Best Buy because of David that's the reason for the one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful computer for students majoring in engine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son. Made sure w the associate answered all my questions for upgrading software due to my sons studying engineering. Very pleased!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not to happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting constantly flickering of the screen, the sound on the machine is not so great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Asus Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Asus shows why their products are in almost every product and when you buy a something that is wholly Asus you get nothing less than the best!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'm really not happy with this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not pleased at all! Computer keeps shutting down giving me error messages! Windows 10 is horrible and not compatible with some work programs I need to use! Strange to say these programs run fine on Windows 7 and much older computers! Geek squad tried to help but couldn't! I really am totally disappointed!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    Not to impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could return it I would. It has never been very fast, about the same as my 6 year old Asus and now it has started freezing on me. I am at my wits end, $1000.00 for a computer that does not even work as good as my $350.00 computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually like Asus products, but the spacebar on this laptop is a bit hard to use. If you do not use a lot of pressure, unlike the rest of the keys, it does not register that you want a space. Also, I have had a couple of documents that I have saved disappear to locations unknown. Not cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nyc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop Nice specifications I7 processor Gfx 12gb ram

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box and it works perfect. I recommend you it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    it was okay i guess!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it looks great and having the touch screen is awesome we had some issues like other ppl did not want to risk so we exchanged it for the Asus "Republic Of Gamers" edition laptop great decision with zero issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No problems with laptop. works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great picture quality. Fast downloads. First time buyer of Asus products and would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multitasking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Had it for five years. Still looks new. Have to say something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop.was.totally kick as until I tried getting a replacement screen Dame near impossible for under 450

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I haven't used it to its fullest potential and look forward to having the time to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for kids that like games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer which I knew nothing about because salesman was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit expensive but it was worthy, I love it .

    I would recommend this to a friend