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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 546 reviews

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88%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive aspects of the 2-in-1 touch screen, gaming capabilities, price, processor, storage, and performance of the laptop. Some users find the laptop to be a bit heavy and have concerns about battery life. Additionally, a few customers are not fans of Windows 10 and find the laptop to be a fingerprint magnet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-546 of 546 reviews
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price range this laptop runs very smoothly and has relatively good features. Volume could be louder but no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pc for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this asus pc was my first asus laptop and i highly recommend it. it surpases all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great college laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and more. Great for engineering students on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the most part. Doesn't seem as durable as I thought

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    Major screen freeze problem since day one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model 4 years ago, still working but it is crashing /freezing often! I will never buy an Asus computer again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a hardware issue with this laptop. After about 1 - 2 years these laptops begin having screen issues due to a faulty connector between the screen and the motherboard. The screen will go black/gray randomly and can be temporarily brought back up by pressing the power button or fn & f7 twice. Another temporary fix is to open up the computer and and remove and replace the connector, unfortunately the probably resurfaces within a few weeks. Overall I have found laptops from bestbuy to be of a lower grade quality ( last only 2-3 years) that other retail outfitters.

    No, I would not recommend this to a friend