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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 172 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ROG Gaming Desktop's exceptional performance and powerful NVIDIA GeForce RTX 3080 GPU, frequently praising its impressive gaming capabilities and high-quality components. While the case design receives positive feedback, some users express concerns regarding the cooling system and the included RAM. A few customers also mention issues with the power supply, highlighting the need for potential upgrades.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 172 reviews
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is OK. Nothing to write home about, but no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling, Ram

    Rated 1 out of 5 stars

    Insufficient cooling negates the good specs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To put it bluntly, I do not recommend buying this gaming PC. The specs on it are awesome with the 3080 and i7 processor but there isn't sufficient cooling in the system to make this PC function properly. There are no fans pulling air into the system and the lone fan exhaust fan is small and cheap. Unless your planning on gaming in a ice box this PC is going to overheat. There is also insufficient space to mount a liquid cooler in the front of the case due to the size of the GPU. For something that should work out of the box, this PC just doesn't. As soon as I loaded up call of duty the CPU temps hit 100 degrees C and the GPU was pushing low 90s. I returned this PC and I do not recommend buying this system, the design flaws regarding cooling the system greatly overshadow the quality CPU and GPU included.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BrettM,

      We certainly understand your disappointment and the inconvenience this may have caused if you are concern about the excessive heat being generated on the PC.


      The PC's cooling system is adequate to dissipate heat efficently. Any PC with the same hardware configuration, regardless of the manufacturer, will generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.



      If you need more information about the PC or other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Asus rog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good rig but does has some cpu overheating problems

    I would recommend this to a friend
  • Pros mentioned:
    Case design
    Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Shockingly Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe this is an ROG machine, let alone even Asus. While the case looks nice, the only thing it has going for it, everything else is bad. There is ONE 92mm exhaust fan on the back, NO I take fans and the tiny cooler on the CPU is insufficiently sized fan. It's so incredibly loud, it literally sounds like a truck with the hood open with. You can't lower the fan speeds as you'll see why below. This computer is utterly useless. With the above stock cooling, I was hitting 70-80C while downloading games in Windows.... Seriously? Running games, forget about it. 5 of the cores thermal throttled. Games would microlock up. Tried adding more fans but the way the case is designed, you can only fit one 120mm at the top and a 92mm. The front can only accommodate two 92mm fans. Rad for liquid cooling fit nowhere. Even with all of that, it thermal throttled. Thermal paste was applied nicely from the factory and still fresh making complete contact. Avoid this Asus at all cost. I thought after loving my ROG G15 Strix Laptop that this would be another quality machine. I thought wrong. Returned this piece of junk and exchanged for an iBuyPower which is put together infinitely better, has better quality components and didn't crack 60C once even while gaming at 1440 on Ultra. Would have never thought but couldn't be happier.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Administrator,,

      We do understand your concern about thermal issues.



      The cooling system is adequate to dissipate heat efficiently. Certainly, adding additional fan or upgrading to a higher CFM will improve cooling. It is normal for the Desktop PC, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Get this PC!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this PC from in store. After i told the employee what kind of specs I was looking for, he hooked me right up! Nailed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a very good gaming and creative PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prebuilt gaming PC's are often frowned upon by enthusiasts, especially those of us that typically build them ourselves. This gaming PC prebuilt is by ASUS, which are typically the main parts I choose anyway, mainly due to the quality of the parts, and a strong name. I trust ASUS, I honestly didn't know they made prebuilt systems, I selected this one and I am glad I did. This system is excellent, yes the graphics card is nearly 2 years old, doesn't matter it's still the latest card so if that is holding you back, don't let it, these cards will continue to be expensive and no one but NVIDIA as to when they will drop the new cards, could be awhile and these typically don't go down in price much. Don't pay attention to the negative reviews on the air cooling, my system is running well within the parameters of the hardware capacity of heat tolerances, actually the cooling is very similar to what apple does with their Macs, fans kick up later rather than earlier, I have had NO throttling. Yes the CPU fan can get "loud" but that is a personal opinion, I am used to this from other systems when pushing the CPU, it's normal. The only change I made, I removed the 3200 DD4 RAM 2X 8GB, and I bought 2 sticks of 16GB 3600 RAM for a total of 32GB with heat sinks. This improved benchmark scores slightly, the main reason I did this was due to Microsoft's new Flight Simulator which uses just over 16GB with the settings I use, so that simulator with background apps running it made sense. most games do not use anywhere near that amount so 16GB is still perfect for today. I also use photoshop, and I can go over 16GB when my layers increase on a big project so for non-gaming I need a little more as well. I would purchase this PC again, no question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome desktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fans are a bit on the loud side but runs cool. Overall, can play any games just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good mid tier prebuild.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Clean setup. Good temps for a prebuild. No excessive bloatware from Asus out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get starter pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good pc for the price and specs on it just needs better storage but it is a pre build so can’t complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift for my son for being good in school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase my son told me dad I want this pc for gaming did my research this is the one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best for your buck gaming computer you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. I love it. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pre build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and smooth gaming. When fans kick on just a but loud but thats my only complaint. Wortg the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely practical in graphic art applications and business oversite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer just needs how to Manuel for first time user in the box so a printed one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for running multimedia .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for church to run 3 camera's and run multimedia. It works great and smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 4 out of 5 stars

    Good present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my boyfriend and he loves it, it might loud but its a good purchase. I know other people change the cases but i am not sure if he will.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for the most part, but for the price and the current generation of hardware. You could get something with overall better parts.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Christian R,

      We truly appreciate your feedback on this ASUS gaming PC and we hope you enjoy using it as well. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2208003067-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    i love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse i love it! it is very light and fast..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the specs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the specs you get for this deal is amazing, cant beat it!

    I would recommend this to a friend