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Customer reviews

Rating 4.6 out of 5 stars with 409 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers appreciate the ROG Gaming Desktop for its strong performance, powerful NVIDIA RTX 4070-SUPER GPU, and ample 32GB of DD5 RAM, allowing for fast speeds while maintaining minimal fan noise. Many find the desktop reasonably priced given its specifications. However, some customers have reported issues with the audio and limited storage capacity expansion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-409 of 409 reviews
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited for this computer but it came without any working display ports. Pretty big bummer.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Samuel C,

      It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2405026005-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Gpu, Ram
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Monster of a Machine Needs Some Tweaks

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Asus ROG Desktop is a beefy good looking gaming desktop complete with the requisite multi color LEDs. Spec-wise, things are great, 32GB of RAM, 2TB SSD, a well specced core i7 processor, and the crown jewel, an RTX-4070. The spec sheet does not skimp. All this is tied together with Windows 11 Home which is decent for something that's just a gaming rig. As I tending to mix work and play, I generally prefer Windows Pro but I can work with this. Unboxing is pretty straightforward. Everything it packaged nicely and you're pretty well covered with outputs for just about all the monitors someone could have. With everything hooked up, the ROG fires up and boots quickly. Installing Chrome and doing some quick video tests on Youtube showed silky smooth video output and nothing bogging down due to lack of RAM or CPU overhead. I've reached a point where 24GB of RAM is about the minimum for normal day to day activities so 32GB covers that amply while giving me room for future growth. The i7 here is great and the combo with the 4070 outclasses the i9 and 3070 in my dedicated work laptop. The machine scores well on userbenchmark but running some dedicated gaming benchmarks, I started to notice a few surprises where this rig doesn't seem to keep up. At 1080p, it tends to score pretty well though seems to sometimes struggle with some CPU intensive renders. This effect is magnified testing at 4k where it seems both the CPU and graphics card may be strangely bottlenecked. The corresponding increase in noise was the clue. See, one of the things you can't help but notice when you set up this machine is the amount of interior space that's available. It adds to the strong sense that this machine is not only good for today but provides room for future growth. But, one reason for some of that space is a relative lack of additional cooling infrastructure. I suspect the power supply is up to snuff, so likely what I'm seeing is thermal throttling. Honestly, this is likely a great machine for a lot of people and a good choice over building your own. But if you're finding you need to eke out a bit more, luckily, this being an Asus and there being a lot of space, means you can readily improve the power/thermal management and truly make this a monster. The only other sorta strange tradeoffs I noticed were with USB and the Asus nagging for me to register just about everything. The nagging was dealt with as I disabled/uninstalled stuff that I didn't actually need. The USB weirdness is the mix of USB 2.0, USB 3.2, and USB C ports. Not that I mind having the USB-A 3.2 and USB-C ports but given USB's backward compatibility, why have ports that are limited to the USB 2.0 spec?

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    99 Percenter

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing I did was load up my favorite bench marking software. Based on the online community scores, this scored in the 99 percentile. There is little to nothing wrong with this PC. My biggest issue was with the original shipment, this was an issue that I will not go into. I contacted support and they had everything rolling before the end of the day. I had a shipping label and was ready to drop off at FedEx. So, Asus support scored a big win with the quick response and quick service. I will highly recommend getting a Display Port to HDMI cable in advance if you do not have a DP monitor in a multi-monitor setup. The NVIDIA card is a 4070 Super and is as fast and performs as well as advertised. We have yet to find any games that cause this PC and video card combo to studder let alone be less than max graphics. The case is well designed and looks fantastic with a large glass side showing off the internals and lighting. There is a carry strap on the top of the unit for portable gaming/travel. There are USB and USB type C ports on top in front along with headset and mic ports. The back has enough USB ports you won't likely need a hub. Bluetooth is also part of the setup. There is a external WI-FI antenna you connect to the system. This will allow you to place the antenna in the best location for the best signal. Much better than having two antenna at the back of the case. The network is fast and works quite well over WI-FI. Obviously a wired connection will be better, but I was able to get almost 900 Mbps down and almost 400 Mbps up with multiple walls two rooms and a hallway between me and the router. A nice keyboard and mouse are included, I usually think of these as spares, but they are quite usable. One gripe, I wish the lighting on these could be controlled by the Aura Creator, Armoury Crate or MyAsus. Asus does have a great update tool called MyAsus that will grab driver, firmware and OS updates. You can also do system checks in the software as well. One other thing, not that they are used much anymore, but there is no DVD drive in the build. I mention that in the event someone has some older software they need to install from DVD or CD. Asus put together another great machine under their ROG label. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great Product, Use The Wifi Antenna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My opinions on this desktop more or less falls in line with the other high reviews. It's powerful, quiet, and looks cool! I am writing this review for people who, like me, were concerned with the few audio issue reviews that are listed here. I bought this product figuring that those were more of just unfortunate defects people got unlucky with. When I received my desktop everything worked perfectly except the Bluetooth. Audio worked through wired connections but the Bluetooth was spotty. It ended up being that I needed to use the wifi antenna (the little fin-looking piece). I had completely spaced out on this as I was using ethernet. After I connected the antenna Bluetooth worked fine. After figuring this out I checked the setup guide and nowhere on it even mentions the antenna. I imagine that many frustrated returns happened because this was not mentioned.

    I would recommend this to a friend
  • Pros mentioned:
    Fan noise
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A powerhouse of a computer!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic desktop pc that I can only describe as entry-level high-end. Yes. This pc punches far above it's weight. The RTX4070 SUPER gives games a phenomenal framerate at 1440p and can give you a solid 60fps at 4k on MOST titles. Some hardware hogs (Cyberpunk 2077 for example) need a lot of processing tricks to achieve a decent framerate. Thankfully, the 4070 SUPER does an amazing job with Nvidia's frame generation and DLSS upconverting. Aside from the stellar graphics processor, this PC also amazes with its clean look. Cable management simplicity give it the look of caring professional design, and not the cheap hack-job of some of the cheaper brands on the market. Runs very quiet. I'm sitting less than 15" from the tower, at ear level, and I hear the slightest of hums. RGB lighting is everywhere. Inside, outside... it is colorful! Now for the "cons"... The supplied mouse and keyboard are a courtesy. I strongly recommend upgrading to a proper gaming keyboard and mouse. Neither will last long if you are a passionate Call of Duty or Fortnite player.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Not all best buys are the same

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello all I recently went to the gwenett location in ga to buy this pc but waited 1 hour for them to find it to no avail and finally gave up. But the next day i went to the mall of ga location and the young lady looked it up a got it in like 5 mins for me. I really like this purchase and i am very satisfied with the whole interaction. So if you live in ne ga goto mall of ga location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to do everything i want pretty good. I have had it for just over a month and have but a few complaints. The motherboard, ram, and ssds are pretty cheaped out on but they still work. I couldnt get xmp to work in bios. Lastly the ssds are in 2 different slots opposed to having one 2tb ssd in one slot so that results in one have lower preformance than the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely good PC, great graphics, and allows for me to play games that are as big as cyberpunk 5 different times in separate tabs. Overall, just a lot of space and I am very pleased with what I got.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disatified !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer was defective from the start and would not connect to the monitor ( another ASUS product ) on start ups sometimes worked and sometimes not, Best Buy was not helpful at all unless I purchase a Geek warranty I understand that for the long haul but not straight out of the box. anyway totally satisfied with Best Buys and will purchase elsewhere from now on

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mark M,

      We sincerely apologize for the issues you've experienced with both the Gaming Desktop and the reseller team and for any inconvenience you may have experienced. This is not the quality of products or services we aim to provide. It is our hope that you were able to return the defective product to the place of purchase for a functional replacement.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, email us at [email protected] and include the case number "N2405026005-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

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