Customer Ratings & Reviews
- Model:
- GM700TZ-R75060TI
- SKU:
- 6613429
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the ROG GM700 Gaming Desktop highly for its overall performance, with users reporting a buttery smooth experience. The desktop is also praised for its quiet operation even under heavy use, its fast processor speed, and its effective cooling system. Additionally, some customers appreciate the beautiful design of the desktop.
This summary was generated by AI based on customer reviews.
Wait for a sale for best price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my eye on this for awhile, I knew Best Buy did sales and I just waited and it finally went on sale I’m glad I waited
I would recommend this to a friendNever again!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse buying experience I've ever had. I bought and paid for the item on a Tuesday and was told FedEx would deliver it on Friday. I waited all day at home waiting for it, no delivery, no call from Best Buy or FedEx. So, i contact FedEx and they tell me delivery will be Monday. So i wait all day Monday. At the end of the day i get a note from FedEx saying weather delay, clear skies everywhere. Another day wasted. Tuesday i wait all day, get a message they were unable to deliver, couldn't get through the gate. Amazon never has that problem. So after spending several days waiting for it i make a call to Best Buys toll free number and speak to a nice lady and cancel the order. She understands. So the next day FedEx shows up with the computer, i refuse it. Two more times they make attempts and leave notes on my door. Today i get a note that it's in Pennsylvania somewhere. Poor service all around, and no mention of the $1500 refund from Best Buy. In the past 12 - 15 months I've bought two large tv's, a robot vacuum cleaner and many small items, but you have lost any business from me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rokunotkookoo,
Thank you for taking the time to share your experience with the ROG GM700TZ desktop. We're truly sorry to hear about the delivery issues and the frustration you've faced throughout this process. While ASUS is not directly involved in the sales or shipping logistics handled by Best Buy and FedEx, we understand how disappointing this situation must be especially after your continued support and purchases over the past year.
To ensure your refund is properly processed and the issue is fully addressed, we recommend contacting Best Buy Support directly at 1-888-237-8289.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2509012179-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great upgrade for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek presentation and capable rig for gaming and productivity needs
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear dxri,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2508024295-0004) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Great but not motherboard it’s trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what the issue is, but my PC is disconnected from the internet for some reason. Find out that it's not my issue, I’ve asked the Best Buy customer service they saying that it's a motherboard issue
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joseph,
We apologize for the inconvenience you're experiencing with your ASUS GM700TZ desktop. We understand how frustrating internet connectivity issues can be, especially when they may be related to hardware. To have this properly investigated, please contact our support team at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2509012179-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Exceeded expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been searching for a gaming desktop under 2k but seeing the specs of this one for 1.1k I thought I'd give it a chance. Had it for one day so far and realized I made the right call. 5060 TI 16gb is very good for the money you pay here and the ryzen 7 8000 series is a very formidable cpu especially at this price. Rgb and case are on the higher end side too, wifi 6 and 1 tb storage isn't a huge sacrifice. Set up took me 10 mins, boots up in seconds, asus is a great brand too, my asus laptop still going on perfectly after almost 8 years so wanted to stick with them. paired it with an asus tuf 32 inch 1440l screen for 150 bucks and that was a great buy too. After 1 day 10/10 value and experience
I would recommend this to a friendDream prebuilt !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best prebuilt bang for buck spent a really long time looking for a good quality prebuilt with the specs I wanted when I seen this I felt like my dreams had came true usually never write reviews but ASUS YOU NAILED THIS ONE!!!
I would recommend this to a friend