Customer Ratings & Reviews
- Model:
- G513QY-SG15.R96800
- SKU:
- 6486485
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ROG Strix G15 Advantage Edition for its exceptional performance and build quality, frequently praising the speed of the SSD and the vibrant display. While some users noted the system can get warm under heavy load and the fan can be noticeable, many appreciate the surprisingly good battery life and consider the price point excellent for the level of performance offered.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Build quality
Stunning performance and price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch laptop. You can get stock ram upgraded and indeed improve performance. Graphic performance it's between an RTX 3070 and 3080. Great build as always from ASUS. Recommended
I would recommend this to a friend - Pros mentioned:Ssd
All the Rumors and horror stories are true!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale during this black friday sale, got an additional 2tb SSD, paid 40$ at best buy to get it installed as well, was super excited to game on it. After letting windows do it's things, first issue that I came across was Wi-fi card, disconnects randomly when playing dota and on normal occasion (streaming, browsing), sometimes caps at 20 or 40 mbps when I have a 350 mbps internet plan, read about the Mediatek wifi card and went to best buy to ask them their suggestions on replacing it to an Intel AX210. Returned home the same day convincing myself, it's just an additional 20$ card and the laptop's great, installed horizon dawn and was playing it with an external monitor via USB C to get the dedicated GPU to work, got random fps drops and crashes, looked that online, followed some fixes like updating the in-game settings, windows graphic setting, checking the graphic drivers are updated but problems ensued. Next day, new set of issues started arising, screen flickers randomly, laptop goes to sleep when using it and won't turn on unless I restart it, again, looked up few reddit threads and asus forums to find my exact issue posted an year ago. After 2 days of coping, went to best buy, returned it, wanted to get the legion even though its a 300$ increase but best buy didn't have it, so opted in for a replacement coping second time's the charm, will receive the replacement at the end of the week, will update once I get it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Saravanan,
We sincerely apologize for the issues that you've been experiencing with this laptop. We can assure you that this is not the norm and is also not the kind of quality to expect from ASUS products. For future reference, please refer to the troubleshooting steps in the FAQ linked below if you run into any of these issues again. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2106046755-0115" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/#:~:text=If%20the%20system%20is%20slow,we%20suggest%20resetting%20the%20system.
- Pros mentioned:Display
Can't go wrong with this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a laptop, this thing is awesome! I added two portable monitors. The ultimate portable gaming setup. The display is above average, but could be better. I still give it 5 stars.
I would recommend this to a friend - Pros mentioned:Battery life
A true Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black Friday steal! Seriously powerful pc for the price. While it does not handle ray tracing well, it can easily handle Cyberpunk 2077 on Ultra at 62fps. Battery Life is excellent.
I would recommend this to a friend Terrible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks of use, problems appeared: the laptop freezes when watch video in browser. Black screen, does not react to anything, only turning off helps. Updated all drivers and BIOS yesterday, did not help. Today, it hung again and after a reboot, the second monitor via HDMI stopped being detected, turning it off / on helped. I thought that for such money it should work perfectly, but it's terrible!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear VadimK,
We do understand your disappointment and the incovenience this may have caused.
The laptop freezing up while streaming video may possibly be an internet issue. Since poor and unstable internet connection will definitely cause system stability or performance issue, please check if the laptop has access to an established wireless router, it is getting an excellent signal and internet service is working properly. Also, keeping Windows updated will maintain optimum system stability and performance, please verify if Windows is up to date. Regarding the second monitor not being detected, please check if the video cable is securely connected and is working properly. Update the video driver if outdated. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Please DON’T buy this…. Returned my 2nd unit….
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This IS, the absolute, WORST PC I have ever owned, if its not the hardware then its the software. When installing games it downloads extremely fast and flawless, but when it comes to playing the games it crashes, lags out, stalls, drop max framerates and worst of all it runs very, very poor graphics. I have installed all my updates, i ended up having to call Asus to help troubleshoot it, but unfortunately no one knew what was wrong with it or why the performance was so bad, so they told me to update BIOS, which i did and that still didnt solve anything. I paid a lot of money for games on steam with my old PC and this PC cant run them without driver updates, when i try to install new drivers the whole system will run even slower, i tried installing drivers from ASUS website, thise updates did nothing but take up space, this laptop is complete garbage, Its always something with Asus. I’ve purchased 2 units each of them had the same issues. This computer looks really beefy and nice with the LED lights but do not let it fool you.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Omar,
We do understand your disappointment and the inconvenience.
If you are experiencing system crash and slow system speed or performance issue with two units you have had besides installing all updates, please check if the laptop has access to an established router and internet service is working properly if playing games online since poor and unstable internet connection will definitely affect system speed and performance. You can also try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If these were performed to no avail, we recommend that you send the product in for service so we can determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Must Avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this machine. Constantly runs hot. Degrades over time. Mine is 2.6 years old and having to do a complete reinstall. Finding drivers through their site is a nightmare even with the correct S/N number. Website product list does not match this product in any way.
No, I would not recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and problem free! Set up and sign ups were easy. Just added another hard drive and it out performs most laptops that cost $300+ more
No, I would not recommend this to a friendLimited Performance, Depending on your use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this functions well as a general personal computer, but it can't process as heavy of graphics as I was expecting. Once my files get to heavy, it really slows down and the apps almost always crash or need to force quit. It also doesn't always wake up completely when I open it. If I physically close the laptop while it's still on, then open it later, sometimes I have to power it back up even though it isn't out of battery.
I would recommend this to a friend- Pros mentioned:Display
I'm not a fan.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start with the great. The display is sharp. It's beautiful. The multi-color light-up keyboard, though a vanity feature, is really nice to have. I find it soothing. The not-so-great. It's a decent enough computer, I suppose, but for the price, I would expect it to perform better than it does. The computer seems to have difficulty performing basic tasks such as, I don't know, using file explorer or the internet (having nothing to do with connection speed). It often freezes or takes abnormally long to perform the simplest of tasks. It struggles to open the native text editor. It's ridiculous, especially since I haven't had it that long. If I could return I would. But I can't, so I won't. Also - and this is my fault for not selecting something I prefer - I find the limited keyboard options/functions disappointing. I'm used to something better suited for writing. Perhaps I got a lemon or maybe there's something I'm missing, but all-in-all I'm not pleased with it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gfrow,
Please allow us to apologize for the inconveneince you are experience with your unit freezing. This is not the quality of service expected from ASUS. We do value our customers and take negative customer service experience very seriously. Have you tried updating your Windows? Please attempt the steps from the FAQ below.
For further assistance, send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2106046872-0036) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
- Pros mentioned:Display
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good laptop with great performance, speed, good display but the only problem is that the battery life is a bit low so it runs out of batter a bit quickly.
I would recommend this to a friend - Pros mentioned:Build quality
Advantage for the win!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monster of a machine. Has some quirks out of the box, being all AMD is a bit of a pain to get optimized.
I would recommend this to a friend It’s okay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay laptop. Need other things to draw out full potential of it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jean R,
Your feedback on this product is greatly appreciated, and we are glad to hear that you are satisfied with your ASUS laptop as a whole. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. We would like to know what changes you would recommend to this product to make it a 5-star product.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2107000466-0053" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Poor experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My rating is Poor because the comments on this Open Box laptop say "Minor scratches/Marks, Residue," but it is also missing a charger. The battery had no charge either, so I had to borrow one to even experience the product. But even then, the laptop could not be used with the charger for long since it consumed power faster than the charger could provide it. Throughout this week I have been directed from the website chat to phone call support to my local Best Buy where they were unable to help me find the laptop's charger nor check my warranty, which is unlucky because Asus support instructs to check with Best Buy about that. Overall, this open box laptop has been a poor product experience since it remains difficult to get the laptop powered up.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BuyerOfHPX32,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. Below is a link to purchase the charger from our Authorized reseller.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2106046755-0138) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://www.impactcomputers.com/index.php?route=product/search&search=G513QY
Almost Perfect.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out the box, this laptop feels and performs amazing. The only thing is the base model wifi card in it. When you put the laptop to sleep and wake it up, you're greeted by no internet connection. Initially I kept restarting the computer to remdedy the problem, but found out I just need to: 1. Go to control panel 2. Go to network and Internet 3. Go to sharing Center 4. Click on change adapter settings. 5. Then disable and re-enable the wifi card. The only thing is, everytime the computer fell asleep for a long period, I would have to do this. The initial experience with me having to look up what was wrong is enough for me to recommend another model if you dont want to go through this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PsGuy,
We're sorry to hear that you are having issues with Wifi during sleep mode. This is not the quality of service expected from ASUS and this is absolutely not the experience we want you to have. Have you tried updating your Bios to the latest version? Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107000466-0041) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/us/support/FAQ/1015073/
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. Pricey for a laptop. It's alright but not for gaming.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pinay,
Thank you so much for the feedback. We are glad that you are happy with this product. We continue to improve our products. We do stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2107000466-0055 ) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Great AMD advantage laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New Gaming laptop that is twice its value, peak performance reach mid tier rtx 3080 laptop and the keyboard lighting is great.
I would recommend this to a friend - Pros mentioned:Performance
Good laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. Weird hinges though. Seems weak and like it would snap pretty quickly. But the laptop is amazing. Fast and no issues. Great price too.
I would recommend this to a friend - Pros mentioned:Performance
Open box rubbish
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got an “open box excellent”. Best Buy just puts the defective units back out after returns and I got one. Crashes about every 20 minutes. My son has a new one and it is a great laptop if you don’t get a lemon, of which there are many. Taking this back obviously
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear StephenF ,
We regret to learn that you are having issues with your laptop crashing that you received from Best Buy. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: [Notebook/Desktop/AIO] Troubleshooting - How to fix Blue Screen Errors in Windows (BSOD)- https://www.asus.com/support/FAQ/1042499/ If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2106046755-0134)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
- Pros mentioned:Build quality
Still on the honeymoon.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just getting to know this machine,but so far so good. Screen is sharp.
I would recommend this to a friend