Customer Ratings & Reviews
- Model:
- G513QY-SG15.R96800
- SKU:
- 6486485
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ROG Strix G15 Advantage Edition for its exceptional performance and build quality, frequently praising the speed of the SSD and the vibrant display. While some users noted the system can get warm under heavy load and the fan can be noticeable, many appreciate the surprisingly good battery life and consider the price point excellent for the level of performance offered.
This summary was generated by AI based on customer reviews.
Awesome laptop with great Price/Performance ratio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy, Screen is pretty good and the battery performance is surprisingly good for a gaming laptop . and the GPU and CPU combo slaps have not run into any sort of QC issues highly recommended!
I would recommend this to a friendGood but some issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the item just very low onboard ssd memory oberall a good buy at the sale price
I would recommend this to a friendSmooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this computer at $1100 and im very satisfied with it. Very smooth and fast processing system. I would recommend it.
I would recommend this to a friendAlmost Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost great! Few minor drawbacks, no number pad, a few inconvenient "features". I'd add another half star if I could.
I would recommend this to a friend- Pros mentioned:Battery life, Build quality, Display
A solid all-AMD option with only a few compromises
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good, competitively priced option for a gaming computer. Keep in mind that you will be compromising on ray-tracing performance (not a big deal on this class of machine, as ray-tracing is very demanding on all but top-end gaming laptops, at best) and will not have access to Nvidea-specific tools like DLSS. I purchased this device but have since returned it - it's a good machine if you're a tinkerer and you're interested in fiddling with your power and thermal settings, but it was a bit too finicky for my taste, and I decided that I only really needed to be gaming at 1080p, anyway. On the note of that tweaking: Thermal readings were all over the place when plugged in, though absolutely flawless on battery. They never got *too* bad by gaming laptop thermal standards, and the laptop itself stayed fairly cool to touch. Incidentally, though, if you're looking for battery life, this is a very strong option, as I was looking at seven to eight hours of life on this when unplugged and in light use. The screen is very vibrant and quite nice, the keyfeel of the keyboard is fine-to-good depending on your taste, and the RGB lighting is quite bright and satisfying, if that's something you're into. Overall, it's a great option for anyone looking for extremely competitive gaming performance in a reasonably functional package, with the caveat that there is a bit of setup and tweaking necessary to make it all work perfectly.
I would recommend this to a friend Have returned 3 of these, awful quality control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst quality control I’ve ever seen in a consumer electronic product. Asus has been known as a reliable and high quality brand for a long time, but no more. At least not based on my experience trying to get a new G15 Advantage Edition that actually works. In the last five weeks, I have ordered — and had to replace — this computer (new each time, not refurbed or “renewed”) THREE TIMES. on sale for $1100, the specs are fantastic. That’s why I tried to get one. THREE TIMES. Issues: *Computer 1: trackpad damage, possibly in shipping. Returned. *Computer 2: broken cooling fan. Catastrophic for a gaming machine, not fixable without voiding warranty. Returned. *Computer 3: dead pixel cluster (4-6 by my count) in bottom left of display. Obvious two seconds after startup. Returned. For some reason, Best Buy won’t let you replace these things so it’s not possible to get the sale price on a replacement (aka successive purchase). So now I can try again for a FOURTH TIME once this drops back to $1100 or less, or — more likely — buy a lesser machine for that money because for whatever reason the QC here is garbage. Also, the power brick is going to look used and abused even when new. All three were scuffed to high heaven. Shouldn’t be this hard to get a decent computer that actually works. If you buy, you’re flipping a coin on whether or not you’ll need to return this thing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. We do value our customers and take negative customer service experience very seriously. Please reach out to us with your case number so we can do some investigation into this issue? We would love to have your issues resolved in a timely manner.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2106046755-0106) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Over heating
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking laptop but struggles to play some games with how hot it gets
I would recommend this to a friendGood with a flaw.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is pretty good except for the one reason I decided to take I back; In "Turbo Mode", the laptops fastest mode, you'll get massive frame drops when gaming. This is a known issue and has been reported for about a year or so with no resolution. If you play it in performance mode, the next mode down, it does not have this issue, so keep that in mind.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Over9000,
Thank you for leaving your review on this model.We recommend to ensure you have the latest BIOS and drivers installed for your device. You can find all the necessary software for your laptop in the link below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2107000466-0040" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://rog.asus.com/us/laptops/rog-strix/2021-rog-strix-g15-advantage-edition-series/helpdesk/
- Cons mentioned:Wifi
Quality Control Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the laptop, and could not connect to the wifi, I have to connect vie Ethernet and download the drivers. Then after a few days it literally just died on me. It never to be turn on again so I returned it… I ended up ordering the same one which came on 12/15/22. Took it home and the same issue with the Wifi, downloaded the drivers and go it working but every time it went to sleep, it would loose connection and I would have to restart the laptop it became so annoying. On top of that the screen had too much backlight bleed on the bottom left corner…Before my purchases I read many reviews about the lack of quality control ASUS has, but regardless decided to give it a shot… We’ll I regret it, so much time lost … I ended up buying the Acer Predator Helios 300!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, these are random problems. The WIFI connection issue may not only be related to the WIFI device on the laptop. Please verify if the laptop has access to an established wireless router and internet connection is stable. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage.
If you need further assistance with the laptop or other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Failed After a Year, Unfixable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard failed after a little more than a year of light use. No replacement parts available. AVOID
No, I would not recommend this to a friendSolid laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solid laptop useful for networking into work and light internet browsing. Great value for the price.
I would recommend this to a friendSuper hot CPU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The CPU gets really hot and the ettert doesnt last as long as the reviews say.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Addieb,
We do understand your concern about thermal issue.
It is normal for the CPU to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.
Should you need further assistance with the laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
so perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, that is 1st laptop gaming !! I played valorant 200+ fps... that great right. U guys should buy this laptop
I would recommend this to a friendA beast while it lasted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine while it ran. Unfortunately just after a year it stopped charging and wouldn’t turn on. Looks like this is an issue with this laptop, multiple reports of it happening to others
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matthew S,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2106046755-0151" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1014276/
the best gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best purchased of laptop very powerful graphic card recomend to everyone
I would recommend this to a friendLaptop Died after 1 year 3 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motherboard is totally dead after 1 year and 3 months. The repairable service costs like $1450 from Geek Squad to fix laptop when I can purchase a new one at even cheaper price. Ridiculous. Will not recommend you this product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Darn,
It is really unfortunate to hear about the motherboard issue you are having with your ASUS laptop. Please accept our humble apologies for the inconvenience. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. If your device's warranty has expired it can still be sent to ASUS for repairs however there will be a service charge. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2106046755-0148" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Bad luck or Asus is not that good anymore
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop because I have an old asus that I bought in 2011 and still working, never had a issue with that one, so I decided that was time for a new one so I got this one. I don’t know if was just bad luck or Asus is not that good anymore but I bought mine on November 18, open the box and use the laptop for the first time on November 27, and today the 29 the screen just went black, I was in the middle of a game. I’m very upset because I paid 1.172,00 on a laptop and used for less than 3 days and it’s just stopped working. I returned and got the same one, they will deliver next week, I still have faith on Asus, just hoping it was bad luck.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JamyllyV,
We sincerely apologize for the black screen issue you experiencing with this laptop. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. For future reference, please follow the steps in the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2106046872-0045" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - Notebook cannot power on and shows black screen: https://www.asus.com/in/support/FAQ/1014276/
Loved it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this laptop. Much bettet than my last crusty one.
I would recommend this to a friendBest bang for the buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best gaming laptop you can get for the price. The amd advantage. Great specs for the price.
I would recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t allow me to connect to the internet unless I restart it and even then it’s not guaranteed to connect to the internet so I have to do it multiple times and when I do it will lock me out for 2 hours
No, I would not recommend this to a friend