Customer Ratings & Reviews
- Model:
- G513QY-SG15.R96800
- |
- SKU:
- 6486485
Customer reviews
Rating 4.3 out of 5 stars with 678 reviews
(678 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ROG Strix G15 Advantage Edition for its exceptional performance and build quality, frequently praising the speed of the SSD and the vibrant display. While some users noted the system can get warm under heavy load and the fan can be noticeable, many appreciate the surprisingly good battery life and consider the price point excellent for the level of performance offered.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before tou even think about buying this just search up the laptop on reddit. “Asus Violates AMD Advantage Edition Program” This laptop is know to have a lot of issues, you’ll end up constantly needing to takw it in for repairs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Peter,
We are sorry to hear about the unfortunate experience you had with this model. Can you please reach out to us with details on the issues yu are experiencing so we can have our team look into this? We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
ROG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY THE BEST GAMING COMPUTER I HAVE PLAYED IN 12GB OF INDEPENDENT MEMORY
I would recommend this to a friendRated 5 out of 5 stars
Bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price, 1099$, almost 1200 after taxes, you just need to upgrade the RAM to 32gb, and your done
I would recommend this to a friendRated 5 out of 5 stars
Fast Machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! The only thing that I would recommend is upgrading the RAM and changing the MediaTek network card
I would recommend this to a friendRated 5 out of 5 stars
Solid for its price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop for the price. I wish they would have come with a larger storage. I ended up with 2x32gb and 2x2tb nvme :)
I would recommend this to a friend- Pros mentioned:Performance
Rated 1 out of 5 stars
Looks good on paper but constant BSOD and restarts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this computer. When it works, this thing is a freakin beast. Runs games flawlessly but it is impossible to play when I get random BSOD and restarts. When I close the lid, it restarts all the time for no reason. I’ve tried several suggestions of updating drivers, rolling them back, standing on my head, everything. I checked the serial number and i have the latest build. I have had enough and am going to go through the return process. This thing is not worth the headache. Very disappointing because I loved this laptop when it worked.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brendenp,
We sincerely apologize for the crashing issue you have been experiencing with this laptop. Please refer to the FAQ linked below to troubleshoot and potentially resolve the crashing issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2106046755-0114" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - How to fix Blue Screen Errors in Windows (BSOD)
Rated 3 out of 5 stars
It's ok...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good not great and now it's dated 2020 model. For $1,099.00 or under its good. The massive eyeball :\ and plastic model pieces :\ the screen brightness and contrast :l ok not that good. All Asus gaming laptops are dim. Contrast is weak.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NewSchool,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2107000466-0038) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money, the motherboard and screen went on the laptop. It also tends to overheat plus, the keyboard buttons are weak and prone to crack. I refuse to buy from Asus and best buy again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Maurice,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last. It is normal for the laptop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this laptop its worked perfectly for me and i have no problems with it whatsoever.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop under 1499 dollars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice purchase . Laptop is great but only problem is it has some heating issues
I would recommend this to a friendRated 5 out of 5 stars
Such Beast.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1100$ and shockingly fast. Glad Ai bought this little piggy.
I would recommend this to a friendRated 5 out of 5 stars
Rog FTW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop at a great price. This laptop made me want to be a gamer. and I don't play games
I would recommend this to a friendRated 5 out of 5 stars
Nice and fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prepared it for my son to use. OS, Management was easy.
I would recommend this to a friendRated 5 out of 5 stars
Goods
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really cool laptop easy-to-use and lots of memory
I would recommend this to a friendRated 5 out of 5 stars
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! As long as you change the RAM, you are go to go!
I would recommend this to a friendRated 5 out of 5 stars
Pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for gaming. Just needed to add more ram
I would recommend this to a friendRated 5 out of 5 stars
Things awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays any game high-max settings with atleast 90 fps in 1440p. Warzone is 120-150 fps easy.
I would recommend this to a friendRated 1 out of 5 stars
Battery terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is ok so far. But the battery is so bad. After I fully charged, I play game for a bit and it lasted for 40 minutes and the showing battery low. Disappointed!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KhanhV,
Thank you for your comment.
We certainly understand your concern regarding the short battery life. The battery does drain faster than normal while gaming. We recommend connecting the AC adapter when playing games.
If you need further assistance, please email me at cl-rodel@asus.com and I would be more than glad to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Veru Good gamer laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was On time, no damage in the package. completely new as bought
I would recommend this to a friendRated 5 out of 5 stars
Best laptop on the market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you'll never be able to get a comporable intel / nvidia system
I would recommend this to a friend










