Customer Ratings & Reviews
- Model:
- RT-BE7200
- SKU:
- 6578388
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the RT-BE7200 Dual-Band Wi-Fi 7 Router's speed and connectivity as significant improvements, with some users experiencing doubled or tripled speeds and enhanced internet connectivity throughout their homes. The router's overall performance and easy setup are also appreciated. Additional benefits include a sufficient number of ports, good range, and stable signal strength.
This summary was generated by AI based on customer reviews.
Avoid this like the plague.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid these flawed devices!! Tried 2 of these routers. Got the ISP to replace the internet modem due to it having major problems picking up an IP. Asus support blamed everything but the router, I eventually replaced it. Had one phone and 1 laptop connected, bought 2 new Asus repeaters to replace the ones that worked with the older ASUS router. Nothing ever worked correctly. It would usually a day or 2 until the repeaters wouldn't work with it. Lots of Zero MAC errors. Failed connections. All in the log. Faulty device. Search the internet for this model and you will see the same problems over and over again. Avoid.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joe H,
We’re very sorry to hear about the difficulties you’ve experienced with the RT-BE7200 router and the repeaters. We understand how frustrating it can be to troubleshoot persistent connectivity issues, and we sincerely apologize for the inconvenience this has caused.
To help us investigate the issue further, we kindly ask that you email us at [email protected] and include the case number "N2505021045-0004" as a reference. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Horrible for smart home!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried both types of networks it offered, the standard and IOT; Neither have stayed stable. The home devices I have, stayed connected with no issues with my previous NetGear Nighthawk router, but just one of the ports went out due to a bad storm, and I thought I'd upgrade. Now nothing stays connected to home network, constantly disconnecting, so much so its practically made everything unusable, smart home no longer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CuriousFiend88,
Thank you for your comment.
We do understand your disappointment with this router and the inconvenience this may have caused if you are experiencing unstable connection problems. To resolve this connection problem, we recommend updating the router's firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/supportonly/rt-be7200/helpdesk_bios/. Additionally, if you are using legacy devices may not work properly with WIFI-7, please check updates for these devices. Also, try to disable "Smart Connect" and try connecting these manually to either 2.4GHz or 5GHz.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Never trust a Best buy Employee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to say this upgrade was worth it, But so far it has been the exact opposite, its great for the rooms it can reach. Now for everywhere else it barely reach's it's horrible, constant lagging in games, and connection drops constantly. While we spent a few weeks trying to correct the problem unknown to us we only had two weeks to return so now we are stuck with this expensive garbage . Honestly I think the worst part is I went in to Best Buy and spoke to a Geek Squad member to discuss if this would work and was told 100% this would be enough for what I needed, compared to the multi unit system I had previously. Even though I stated a few times are you sure I shouldn't go with another Multi Unit system, note to self never trust a best buy employee.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnthonyM,
Thank you for your feedback.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing connection problem. To resolve the unstable connection, please verify if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-6e or WIFI-7, please check updates for these device. Also, try connecting this manually to either 2.4GHz or 5GHz. Also we recommend updating the router's firmware if running with an older version. Firmware is available for download at: https://www.asus.com/supportonly/rt-be7200/helpdesk_bios/.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Didnt work for me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was comusing and the ports didnt work .
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joseluis M,
We're sorry to hear that the ASUS RT-BE7200 Router you've received is defective and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2502005991-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk like everything I’ve ever purchased from garbage BestBuy. Worked for just up to the warranty and then started dropping connection.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Wolfe40402,
Thank you for sharing your experience with the ASUS RT‑BE7200 router. We are sorry to hear about the connection issues you’ve encountered, and we apologize for the inconvenience this has caused. This is not the level of performance we aim to deliver.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505021045-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Quit within the month. Buyers beware.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what happened with the unit I purchased. It quit a few weeks after purchase.Quite disappointed. I have had previous models on this series of routers and all of them lasted several years.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Domingo,
We're very sorry to hear that your ASUS RT-BE7200 router stopped working so soon after purchase. We understand how disappointing this must be, especially given your positive experience with previous models in the series. Please accept our sincere apologies for the inconvenience.
To help us investigate the issue further and provide appropriate support, we recommend contacting our support team at https://www.asus.com/us/support/callus/ .
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2505021045-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Worst user experience I've ever had.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quick start setup documentation gives you the wrong address to try to connect to, and i had to download the app and use my phone instead of the browser on my computer. It randomly locked me out for 5 wrong password attempts when i tried once with the password i set not 5 minutes before. Applying ANY change forces you to log in again, and I never had to do that on my netgear.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dana,
Thank you for sharing your feedback on the RT-BE7200 router, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2502028897-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Router does support AIMesh.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ads and specs here are misleading: this router's firmware *does* support Asus's AIMesh system. The router can serve as the AIMesh controller or it can be a node. Just look at the images provided by the manufacturer. I'm guessing that the info here says "no" to mesh because this isn't a package of nodes + the central controller. To set up a mesh network with Asus you need other routers to serve as nodes around the coverage area.
I would recommend this to a friendGreat if you take the time to understand standards
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed at first until I realized how different Wifi 6 & 7 were to legacy 5Ghz/2.4Ghz were. If you are experiencing poor performance, try setting up IoT networks for older wifi hardware. This fixed all issues I had.
I would recommend this to a friendWeird
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this didn’t really work without subscription
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear NichD,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2408039188-0002] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
