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$719.97

Customer reviews

Rating 4 out of 5 stars with 140 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 140 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, great wifi speeds through my entire house. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router manages to cover my entire house. I upgraded to this router from using a mesh system that was aging. I was concerned that it would mot be able to cover the whole house and allow 4k streaming to my fire cubes around the house. Only complaint are the 4 1g lan pirts. They should he at least 2.5’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Future proofing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and easy to setup. Can't give it a 5 star review just yet without adapters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! It is upstairs and wifi reaches the entire house with 100% signal! Has lots of options for your personal usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Gaming Routers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team was very knowledgeable in store and this product is exactly as described. 5/5. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this for fastest internet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this thing is beast i tell you. I got 1.5mbps speed internet and this thing gets all the speed sometimes it surpasses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality router that with all features you would need! Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy. TRASH

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst router I’ve ever used in my life. It keeps dropping connection. Been back and forth with Spectrum trying to make it work and they even required my entire coaxial connection to the modem because I was convinced it was a problem on their side at first, but it turns out swapping my old router back in, the connection works fine. Unfortunately it is beyond the return period so I’m stuck with this trash router. Admittedly, it has a lot of features that are nice to have, but when the base functionality isn’t there, it’s worthless.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Juju,

      We apologize for the wireless connectivity issue you've encountered with your ASUS RT-BE96U router, and we regret any inconvenience this has caused. This experience does not reflect the standard of quality we strive to provide. To help resolve the issue, we recommend reviewing the troubleshooting steps outlined in the FAQ linked below. If the problem continues, please don’t hesitate to reach out to our support team at https://www.asus.com/us/support/CallUs, so we can assist you further or arrange for repair services if needed.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2312025203-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Troubleshooting] WiFi signal is often disconnected -  https://www.asus.com/support/faq/1030641/ Asus

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome gaming router

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast with my fiber internet. Getting over 4Gps down and up hardlined and up to 2Gps up and down on wifi 7. I highly recommend if you have the fiber internet connection to support the ultra fast speeds it can handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spider in the room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time for an update and this was recommended. Very satisfied. Can run multiple devices without lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid full coverage wireless router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues to speak of. This replaced my existing wireless router. Figured I would “future-proof” myself with Wifi7. My old router was an Asus ROG and i just added it as a “mesh router” once configuring my new one. Ezpz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router in speed, coverage and stability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router I have ever owned, but it is designed for experienced users to set up. Once you set up the network and update the firmware, it’s necessary to perform a factory reset for optimal stability. After that, it works great for speed and coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is really nice working really good and great connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you have WiFi 7 devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router, but unless you have devices with WiFi 7 capabilities it’s not worth the high costs. My failing WiFi 6 router had better signal quality at distance. So returned this and purchased the same WiFi 6 replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of controlling all devices connected to the network if you see a device connected you don't want it connected you can always disable it from your phone the only thing is that if you're out somewhere you can connect to the device that's the only thing I don't like about it other than that it's an okay device do I recommend it yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a big house and attached carriage house. This covers it well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed results

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speeds close in but mixed results further away. Definitely worse signal strength at the far corners of my house than my previous asus router.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tulsatraveler,

      Thank you for your feedback regarding the ASUS RT-BE96U router. We're pleased to hear you're getting fast speeds nearby, and we apologize for the reduced signal strength at longer distances compared to your previous router.

      To improve coverage, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2401030889-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Wireless Router] How to improve Wi-Fi Connection -  https://www.asus.com/support/faq/1047919/ Asus

  • Rated 5 out of 5 stars

    Great but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster speeds and better MLO connection than Eero routers, just a shame that the extra ports are only 1gb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly set up home guest wifi with fancy splash page to look cool infront of frends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, coverage is excellent. I had to do a manual setup via browser on my phone. A computer would also work. The app wouldn’t ever finish the setup process for some reason.

    I would recommend this to a friend
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