Customer Ratings & Reviews
- Model:
- J401MADB02
- SKU:
- 6445517
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the VivoBook Flip 14 2-in-1 laptop's durability, praising its lightweight and compact design, making it ideal for travel. Many also positively comment on its affordable price and the inclusion of useful accessories. The touchscreen feature is another highlight, with users expressing their appreciation for its convenience and ease of use. However, some customers have expressed concerns about the limited number of USB ports, specifically the lack of a Type-A USB connection.
This summary was generated by AI based on customer reviews.
College laptop!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device! This is a great option if you don’t know what to buy for college.
I would recommend this to a friendAsus 2-in-1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I need it for. Not the most powerful, but it's great for business management.
I would recommend this to a friendReview on laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had much of a chance to actually use it much. I was however a bit disappointed that the memory card thing is not what I was hoping. But for the price and what I plan on using it for; I guess it isn't that bad. It is mostly for personal entertainment. I play simple games, not none of those crazy shoot um up stuff.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for me son and like that it easily switches into a tablet
I would recommend this to a friendNew laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far. No complaints yet. My first time with this type of brand of laptop I’m used to dell and hp laptops. It give me everything I was looking for in a new computer.
I would recommend this to a friendSolid Laptop that works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a solid laptop for several specific tasks in our small retail shop. This laptop did the trick. The setup was easy and the functionality solid. Given the price we paid, it's a great deal.
I would recommend this to a friendWorth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase would definitely recommend this product.
I would recommend this to a friendGood to go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really needed this computer because my daughter was doing home school for this year and the computer came in very handy. We had no glitches or problems
I would recommend this to a friendIn love!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop. I can download as a laptop and use as a tablet! Can pair with my phone and see all my messages and take calls. Fast computer
I would recommend this to a friend- Cons mentioned:Camera quality
Horrible Zoom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Camera. Not suitable for Zoom. I do not recommend for Zoom users.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Samara,
We do understand your disappointment and inconvenience if you are experiencing performance issue running Zoom.
Zoom works properly on the laptop by keeping Windows updated and having a stable internet service or connection. Poor or unstable internet connection will definitely affect Zoom since it is a web-based applications. Also, this will affect the quality of the camera.
If you need further assistance, please email me at [email protected] and I would be happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it, great product. Exactly what was needed.
I would recommend this to a friend- Cons mentioned:Processor
useless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor is so slow it barely functions. I purchased it for my 13 year old daughter and she cannot even use it without being so frustrated she just puts it away. I will be returning it ASAP.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear WendyRN,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it is a decent entry-level laptop that runs popular computing applications, without compromising system stability and performance as long as Windows is up to date and internet service is stable while accessing web applications.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Awsome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device gets the job done. Used mainly for school work
I would recommend this to a friend- Cons mentioned:Usb ports
Slow and doesn't have advertised USB ports!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does NOT have any standard USB ports, wheres as it is advertised that it has 2!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hondavixen57,
We're sorry to hear that thsis model is running slow and for the misinformation about this product. Rest assured we will make a note of this review and have it passed on to our team. In regards to the issues you're haing with the unit running slow, We would recommnend that you follow the steps in the link bnelow to resolve this issue. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
- Cons mentioned:Usb ports
Little laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop did not have a Type A USB connection. Unable to use any Type accessories.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Juanki,
We do understand your disappointment and the inconvenience this may have caused if you cannot plug or connect Type-A USB device.
To resolve the issue and utilize legacy USB devices, a USB-C or Mico-USB to a Type-A adapter can be used.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Durable
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and durable laptop perfect size for travel
I would recommend this to a friend Don’t Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 3rd day after taken out the box….Don’t Purchase
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Trice,
We certainly understand your disappointment and the inconvenience this may have caused you.
All ASUS products undergo intensive quality control testing and inspections, this is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage.
If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty