Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 10357921
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Great PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome PC bought as replacement from my previous HP Spectre. It has way better characteristics and construction and quality are extremely great
I would recommend this to a friend- Pros mentioned:Overall performance
Not bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good performance. But I thought it would be smooth when I play valorant but it is a little bit laggy and fps drop.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nevel,
Thank you for sharing your experience with the ASUS UX3405CA Laptop. We are glad to hear that you are satisfied with its overall performance. However, we sincerely apologize for the inconvenience you’ve encountered with lag and FPS drops while playing Valorant.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505019960-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly: https://www.asus.com/support/faq/1042398/
Zenbook 14
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and long last battery life. Perfect for light gaming and productivity apps.
I would recommend this to a friend- Pros mentioned:Processor speed
Asus for life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so early to use and the speed is impressive. Asus has never disappointed me.
I would recommend this to a friend - Pros mentioned:Processor speed
Great School Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Price seems to work very fast- comes with all the tools you needs for a starting college student
I would recommend this to a friend Very good team
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, the article, the truth is, it did earn my expectations.
I would recommend this to a friend- Pros mentioned:Oled quality
ASUS Zenbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good computer for the price. I am very excited about using it.
I would recommend this to a friend - Pros mentioned:Portability
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Met my expectations. Very light and easy to use. Just what I needed since I am always on the go.
I would recommend this to a friend - Pros mentioned:Overall performance
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was as promised. I was told it would take 3 days but it only took one day for it to be ready.
I would recommend this to a friend - Pros mentioned:Overall performance
lightweight and battery lasts all day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this laptop for about 3 weeks and have been really liking it.
I would recommend this to a friend Sold a previously sold laptop as new!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.However, the first laptop we received was previously sold to another customer and I was unable to set it up because someone else had Set it up with their name. Making it impossible to actually use the first laptop I received. Finally after several phone calls to the Bee Cave Best Buy I finally received a new unopened laptop! However, the fact that Best Buy’s “sold” me what was in fact a Used Laptop as NEW. was very disappointing! Hope you take action to prevent this happening to any other Best Buy customers!!!!
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop i ever bought. It is sleek, the screen is bright, and overall a great purchase
I would recommend this to a friend- Pros mentioned:Overall performance
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Does everything I need and should not be outdated for several years
I would recommend this to a friend Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely disappointed with my brand new ASUS laptop. I literally just took it out of the box, and the right speaker does not work at all. Sound only comes out of the left side, which makes it frustrating and unusable for normal use. What makes this even worse is the response from Geek Squad. Instead of offering a quick replacement for a clearly defective product, they told me it would take 2–4 weeks just to check if it can be repaired. That’s completely unreasonable, especially for something that arrived broken. I rely on this laptop for school, and now I’m stuck without a proper device because of a defect that should have been caught before it was sold. Overall, this has been a very frustrating experience. A brand new laptop should work perfectly out of the box, and customers shouldn’t have to wait weeks to fix a manufacturer defect.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DANIELAC,
Thank you for sharing your experience with the ASUS UX3405CA laptop. We sincerely apologize for the inconvenience you’ve encountered with the right speaker not functioning on a brand‑new device. This is not the quality of product performance we aim to provide, and we regret that your experience did not reflect our standards.
Since the laptop was purchased through Best Buy, we recommend contacting their support team to request an exchange or return for the defective unit. If the issue cannot be resolved through Best Buy, please reach out to our ASUS support team directly at https://www.asus.com/us/support/callus/ so we can further investigate the matter and provide guidance on the most appropriate resolution.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2509015349-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Reliable laptop for work and crafts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid performer for work and craft projects. Plenty of memory and handles tasks flawlessly.
I would recommend this to a friend Nice laptop, I've always like ASUS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets. It's more than a decent laptop. I was initially going to spring for the Asus Zenbook 14" S model, a little slicker, more higher end and actually more like my older Asus Zenbook Pro 14" circa 2017. But, it's $400 more and probably not worth that.
I would recommend this to a friendAsus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, budget friendly and very easy to use.
I would recommend this to a friend- Pros mentioned:Portability
Amazing Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value perfect size perfect for the go for business or student
I would recommend this to a friend Light and powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a perfect size great response processing and touch functionality , I upgrade the firmware and battery become more durable
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with the Performance Amazing for the price range
I would recommend this to a friend
