Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 10357921
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
Asus Zenbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asus laptop of good quality and excellent performance
I would recommend this to a friend Awesome computer, Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer because my last computer got run over by a car. I bought Asus because that computer still worked after being run over. Screen cracked but still functioned. Impressive!
I would recommend this to a friendASUS Zenbook Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS Zenbook is fast, reliable and a great price. I like the touch screen and
I would recommend this to a friendGreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need something for college due to wacky software requirements this laptop will get the job done
I would recommend this to a friend- Cons mentioned:Heat dissipation
Heating Concern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine overall, but heating starts quick.”Good
I would recommend this to a friend So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. It’s fast and easy to use. Battery life is awesome.
I would recommend this to a friendGreat with one major flaw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Snappy, but the screen leaves a lot to be desired. Love the processor and ram I just hate the low res screen. I can see the pixels at this price I expected 2k or better
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SkeeterOne,
We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2508024587-0002] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
- Pros mentioned:Processor speed
My Asus Zen Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop. Very modern looking and fast processing. I would recommend this
I would recommend this to a friend - Pros mentioned:Processor speed
ASUS laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a good laptop with the latest processor. It does the job for what ai need.
I would recommend this to a friend Excellent Computer coming form Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power and ease of use ot this laptop is great. Currently transitioning back to PC since my kids are getting into gaming. The laptop has enough power for games and daily work usage.
I would recommend this to a friend- Cons mentioned:Noise level
not wat i espect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i find out the fan is very loud it make a sound not good find the bettery is not as the promis to hold the rest is ok
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JohnG,
Thank you for sharing your experience with the ASUS UX3405CA laptop. We're glad to hear that most aspects of the device are working well for you, but we're sorry to learn about the loud fan noise and battery performance concerns.
To help address these issues, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505019960-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Nice, Powerful laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop if not a little small; it does have difficulty maintaining windows sizes but that might also be attributable to Win 11
I would recommend this to a friend- Pros mentioned:Processor speed
ASUS Zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed of the processor was very fast. I ended up returning the laptop because the screen resolution was not compatible for my school necessities.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emanuel Z,
Thank you for your feedback regarding the ASUS UX3405CA laptop. We're glad to hear the processor performance met your expectations, and we’re sorry to learn that the screen resolution didn’t align with your academic needs. We appreciate you taking the time to share your experience, and we’ll be sure to pass your comments along to our product team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2505019960-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
So far so good, works well, setup easy...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good and I hope it continues. It started and was setup for my needs quickly. It continues to work well at least so far...
I would recommend this to a friendASUS Zenbook 14 14" FHD + Oled Touch Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very much enjoying my new ASUS laptop, has lots of power and all the bells & whistles for an affordable price.
I would recommend this to a friendA lot of power with a keyboard that is lacking.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a home-use laptop, so the demands are entertainment and cellar tracking, but I like to also do some writing (MSWORD) with it. I was disappointed to realize that the keyboard lacks arrow keys to advance forward and back on a line. Does not need a keypad for this use, but the lack of those simple keys is difficult for one with a partially paralyzed right hand.
I would recommend this to a friendJust in Time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent Item, for the low price! Is better technically hardware and software!!
I would recommend this to a friendNew Zenbook by ASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't change computers frequently. I am glad I got this new Asus Zenbook, because now I feel like I don't have to change into a new one again for quite some time. I like it a lot.
I would recommend this to a friendBroken but replaced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first package we received had a broken screen. The return process at the store was easy, and I added a few years of warranty just in case that screen is prone to breaking. So far it's been a pretty reliable laptop! 4 stars because I felt like I needed to add a warranty when I don't typically need one on my laptops.
I would recommend this to a friendGreat!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for my son’s college courses and classes.
I would recommend this to a friend
