Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 10357921
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
- Cons mentioned:Refresh rate
Asus zenbook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had for hertz but otherwise amazing laptop
I would recommend this to a friend Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s light but good built. Works wonderfully and easy to set up
I would recommend this to a friend- Pros mentioned:Oled quality
Don’t Recommend - Unprofessional Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer and was really REALLY excited about it. I have owned ASUS computers in the past and my experience had been positive so far. However, everything got ruined with this one. I had an issue with it and Best Buy’s computer service didn’t help AT ALL. ASUS didn’t help either so I had to return it. I wanted to exchange it but they told me that was not an option. I suggested sending this one back and repurchasing a new one at the same price I had bought the first one and they didn’t allow to do that either!!! Very very upset with the service provided and how they treat customers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JD1992,
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and disappointment caused by the support you received from both ASUS and the retailer. We understand how frustrating this must have been, especially after your initial excitement about the product. Your feedback is important to us and will be shared with the relevant teams to help improve our service and customer support.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2505026894-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASUS Zenbook 14 Positive Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid laptop. Smart and high end for the most tasks you can think of. I recommend it.
I would recommend this to a friendPremium
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent attention in the dadeland station mall. This computer is premium
I would recommend this to a friendGood quality for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture! Fits well in the space we planned to put it.
I would recommend this to a friendI love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer seems incredible to me, it has specs of a super premium computer in a small package. I love color and I can take it everywhere.
I would recommend this to a friendgood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop except for screen reflection in light.
I would recommend this to a friend2 week use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast start up. ,.... ...... .... m. M....... . 'n n.....
I would recommend this to a friendASUS Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales personnel was extremely knowledgeable and courteous. He understood what I was looking for in an reliable laptop. The ASUS he recommended has not disappointed me. I would recommend this everyone.
I would recommend this to a friendThe best Buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and I loved the product I bought!
I would recommend this to a friendAmazing Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Computer. Easy to set up. Great graphics. Very fast.
I would recommend this to a friendCustomer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was a great product, the salesmab was knowledgable, all around excellent service.
I would recommend this to a friendPerfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast, simple to use. I love thr touchscreen feature and overall very helpful for school.
I would recommend this to a friend- Pros mentioned:Battery life, Portability, Processor speed
A Powerful Windows Laptop In a Reduced Footprint
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Laptop I received this little gem, and it did surpass my expectations. It has been decades since I encountered an ASUS laptop, but this is a state-of-the-art machine. Let me explain why I think it is: Size: Under 4 pounds and very thin makes it easy to take with you. Specs that impressed: Intel I9 Processor 32GB of RAM 1 TB SSD 14" OLED Touch Screen results in glorious graphics and readability 16 Hour Battery 2 USB Ports 2 USB-C Ports [1 Port is used for plugin] A Nice Sized Trackpad with Sound Volume and Screen Brightness Functionality The keyboard is slightly different from what I am used to: e.g. I could not find parenthesis keys The thing that got my attention with the specs was that there is incredible power and capability in such a small and light form factor. I do believe this Zenbook would be great for people that require portability. But, even on a desk, with the glorious screen, flexible connectivity, generous SSD drive, decent speakers and a headphone jack allows for desktop simulation. As a plus, it takes up little desk space with the small footprint. Yes, I believe this Asus Zenbook is worth looking into if you are in the market for a Windows laptop.
I would recommend this to a friend Light weight , metal frame.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok. Light weight metal frame. Swapped 4 tb ssd. I didnt like glossy screen.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [ N2505019960-0007] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Great device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter to use for school. She had been working on a Chromebook previously and this was a big upgrade. Great graphics and plenty of power.
I would recommend this to a friendSo far so good - Take Time to Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far only a few weeks into ownership and this computer is great. Purchased a travel sleeve to protect it in my backpack immediately. Worried about travel damage.
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was a very great purchase, easy to use.
I would recommend this to a friendThank you!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was super helpful and full of information to help me make the best choice for me.
I would recommend this to a friend
